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"The location is good and staff were very nice. The room was a good size but very tired!! Dusty with cobwebs , paintwork chipped badly and the bathroom had rusty handles and in poor condition. The balcony was quite honestly filthy!!! Disappointing as the pictures do not match what you actually get!! "

"Room clean and tidy facilities plenty of beverages wash facilities adequate show hot eventually bed good teleworking. Breakfast good value full English excellent."

"For the price, a decent hotel and nice staff. However, disappointed with the cleanliness of the room - clearly hadn’t been hoovered, and so the carpet was pretty dirty, same around the facilities in the bathroom. Without this issue, it’s a perfect stay for the price - nice people, great location, comfy bed and excellently hot shower"

"Everything was dirty , the room had an awful smell and we couldn’t wait to leave "

"Room was clean and comfortable. Staff very friendly."

"We had a great stay here with a lovely view over to camber castle. This hotel is in a perfect location in the town just around the corner from the church, mermaid street and Lamb House. Outside is a lovely viewing point. It was very peaceful and quiet at night. There is a little bar downstairs which was handy for a post hike drink (lovely bar room and quiet). The breakfast - you can choose what you want which was excellent. Staff were very friendly and helpful. Highly recommend this place in Rye. Very good value. Also very easy to walk over to Romney Marsh and see Camber Castle (we did a morning walk here). We’ll be coming back again. "

"I love this place - it is charming and peaceful and the staff are very helpful - in particular Rebecca who goes out of her way to help . "

"The staff were friendly and helpful but the hotel itself is tired, outdated and dirty. Our room was dusty and it didn’t look like the floor had been hoovered in a while. The breakfast was ok though. "

"Nice modern hotel, friendly staff, room comes with a fridge, nice shower and large TV. Had a good stay and can recommend. Conveniently located opposite the station and a short walk from the outlet mall. Breakfast is good and included in the rate. Hotel has a gym. Hotel is great for 1-2 nights."