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Alexander House And Utopia Spa
5.0 star property

Luxury hotel with 2 restaurants and full-service spa
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Alexander House And Utopia Spa

Photo gallery for Alexander House And Utopia Spa

Front of property
Terrace/patio
Garden Suites
2 restaurants, breakfast, lunch, dinner served; British cuisine
Junior Suite, 1 King Bed | Deep soaking bathtub

Overview of Alexander House And Utopia Spa

Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Spa
  • Breakfast availableBreakfast availableBreakfast available
The price is NZ$416
Price available on 9/5/2024

Check out the area

Map
Turners Hill, East Grinstead, England, RH10 4QD
  • Popular LocationTulley's Farm3 min drive
  • Popular LocationQueen Victoria Hospital7 min drive
  • Popular LocationManor Royal Business Park8 min drive
  • AirportLondon (LGW-Gatwick)17 min drive
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Room options

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy King Room

Comfy King Room

Comfy King Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Suites

Garden Suites

Garden Suites

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Super King Room

Luxury Super King Room

Luxury Super King Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for The Gatehouse

The Gatehouse

The Gatehouse

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 105 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Living area

Master Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

East Grinstead

Located in East Grinstead, Alexander House And Utopia Spa is in the historical district and near the airport. Chequer Mead Community Arts Centre and Priest House are cultural highlights, and some of the area's activities can be experienced at Effingham Park Golf Course and K2 Crawley Leisure Center. Tulley's Farm and Standen House and Garden are also worth visiting. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.
Visit our East Grinstead travel guideOpens in a new window

What's nearby

  • Tulley's Farm - 3 min drive
  • Wakehurst Place - 5 min drive
  • Queen Victoria Hospital - 7 min drive
  • Manor Royal Business Park - 8 min drive
  • Tilgate Park - 13 min drive

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • The Dukes Head - 6 min drive
  • The Old Mill - 5 min drive
  • Star Inn - 6 min drive
  • The Crown at Turners Hill - 15 min walk
  • Tulleys Farm - 2 min drive

About this property

Alexander House And Utopia Spa

Luxury boutique hotel in the historical district
You can look forward to a terrace, a garden and a hair salon at Alexander House And Utopia Spa. Treat yourself to a body treatment, a massage or a body wrap at Utopia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and British cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 3 bars.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking and valet parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), free bike hire and an outdoor tennis court
  • An electric car charging station, express check-out and express check-in
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 58 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 495 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Building
  • Built in 1608
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lb per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Does Alexander House And Utopia Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Alexander House And Utopia Spa?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Alexander House And Utopia Spa on 9 May 2024 start from NZ$415.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexander House And Utopia Spa pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lb per pet. There's a fee of GBP 40.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Alexander House And Utopia Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Alexander House And Utopia Spa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Alexander House And Utopia Spa?

Checkout is at 11 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Alexander House And Utopia Spa located?

Situated near the airport, this luxury hotel is within 3 miles (5 km) of Worth Way Country Park, Tulley's Farm and Stone Farm Rocks. St. Margaret's Church and Wakehurst Place are also within 3 miles (5 km).

Alexander House And Utopia Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 382 reviews" "
Rating 8 - Good. 85 out of 382 reviews" "
Rating 6 - Okay. 37 out of 382 reviews" "
Rating 4 - Poor. 29 out of 382 reviews" "
Rating 2 - Terrible. 16 out of 382 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; great wine options; friendly reception staff and nice rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Nathan

Stayed 1 night in Feb 2024

10/10 Excellent

Gazelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing, they were attentive and very friendly. They catered well for us (vegan). I love the attention to detail, our room had alternative milk (plant based), special birthday treat for my wife and we were upgraded to a luxury room (complimentary). I cannot fault anything, this was just perfect from start to finish.
Stayed 2 nights in Feb 2024

6/10 Okay

David

Travelled with partner
A little bit tired, spa treatments were average, not enough staff for the number of customers. There are definitely better spa options available in the area.
Stayed 1 night in Dec 2023

8/10 Good

Sam

Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall but some areas could be improved. Staff v friendly and helpful. Spa is great, clean and never feels overcrowded.
Stayed 3 nights in Nov 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, room comfort
Was okay, wouldn’t stay again.
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel. We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful. Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
Stayed 1 night in Oct 2023

8/10 Good

Justin, Marsh Harbour

Stayed 1 night in Oct 2023