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"Our first overnight stay at this particular Holiday Inn Express hotel, but probably will not be our last. The whole interior of the hotel including the reception area, bar and restaurant area, communal areas and especially the rooms have all been refurbished, and apparently fairly recently, to a very good standard. There is plenty of parking available at a cost of £4 per 24 hours. From the reception desk staff to the bar and reception staff, they are all extremely friendly and helpful. Our room was very spacious, well appointed including an iron and ironing board. The bed was huge and very comfortable. The room was very quiet and extremely clean. The only disappointment was the wafer thin toilet rolls. The bar and restaurant area is also very spacious and comfortable. We ordered a pizza which was delicious and hot. The same area is used to serve breakfast which was plentiful, hot and a good choice of hot and cold dishes. "

"Lovely little hotel. Staff were helpful, kind and considerate. The hotel is in a great location for walking around Rye and the car park was easily accessible, albeit £10.30 a day quite expensive. We stayed in room 7, large and comfortable with a large en-suite. Although needed updating, along with the communal areas which could do with a lick of paint and new carpet. Overall a good hotel with a great breakfast."

"Stunning panoramic views. Staff are friendly, welcoming and helpful. Highly recommend."

"Really enjoyed our stay professional and welcoming staff definitely recommend. The rooms are beautiful "

"Very friendly and helpful staff, lovely atmosphere and environment, good service and excellent food and drinks"

"Everything was great, room was really clean and much bigger than I was expecting, staff were courteous and helpful, good breakfast, overall nothing bad to say, all positive. I would distay here again."

"We enjoyed an overnight stay. The staff were friendly, the room was spacious and clean, and there was a comfortable bed. We ate in the bar as the restaurant was closed on Sunday evening, but there was a full menu and the food was enjoyable. There was a standard, perfectly nice breakfast offering. The leisure facilities were stand-out. There was a very warm pool (probably better suited to leisure rather than fitness swimming, particularly if busy) with a really nice steam room and sauna. We'd definitely stay again. As long as you're expecting a slightly "chain business hotel" ambience as opposed to a "country house hotel" vibe, you won't be disappointed."

"Absolutely fantastic place. From the moment I walked to the moment I left everyone was so lovely. Food was amazing would definitely go back. Great place"

"My wife and I had a great experience. From the time we arrived and found a parking space for our car, until the time we drove out was amazing. Staff were courteous, friendly and very efficient. Food was fabulous. Room was well laid out, stocked and comfortable. Our stay at the Mermaid Inn enhanced our visit to beautiful Rye. Thank you."