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The space, location, amenities and staff. The venue is very central and is a fantastic location for getting around.

Stay here whenever I arrive from my long overseas flight A short walk to Hertz and Eurocar rentals Very comfortable bed; great, friendly staff

The breakfast service is poor. The hot food items ran out and no one was monitoring what needed replenishment.

Great location for exploring around tower bridge and the Tower of London. Xi bar in the hotel was a great spot for having a pint with a view of Tower bridge. The staff was very friendly and super helpful.

Room had to be the smallest room we have ever seen. After 40 years in the airlines it was a bit of a surprise! Pictures posted on line always show bigger rooms... it’s called bait and switch!

I like the fact that it was in the airport walking distance to the terminal. The staff was friendly and helpful. The only downside was that the property itself is aged and needs a facelift. Otherwise overall stay was excellent and bed was super comfortable. I would book it again. Great price.

This is a very different hotel, no frills, but the basics are great. My room was a bed and a shower bathroom, clean, quiet, comfortable. No other furniture, no tea/coffee maker, no closet, no desk. The Smart Tab controls took some getting used to, and I found the light in the shower room too subdued ...

The view is unbelievable! Couldn't ask for a better hotel

Clean, nice, really close to airport terminal. 0 noise despite being inside airport.

Handy for airport, large rooms and clean, convenient parking

Great value accommodation with great staff. Nothing bad to say about this property as we have returned to this studio for 3 straight years since 2018 whenever we were on holiday in London. Will stay with them again when we next visit London!

Excellent value for money, the bathroom was very nice. Ideal if you are flying from Terminal 4 as you can walk in a covered walk way to departures