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"This was our second stay at this hotel and we have really enjoyed it. Our rooms in both occasions have been spotless, cosy and welcoming. The staff are lovely and attentive and Abbi was especially helpful, It was bonfire night and extremely busy but she handled it all very well, with non resident guests trying to come into the hotel. There was also cheese and biscuits put out for guests, which was a really nice touch. Breakfast was good and aplenty, we will definitely be back. "

"Room was clean staff were nice Only thing the breakfast wasn’t very hot "

"Excellent friendly staff who went above and beyond to make the hotel stay stress free and comfortable.The evening meal was perfectly cooked ,served and good value."

"Staff were welcoming and friendly specially Kayla (night duty manager) professional and kind. Loved my morning swim and delicious breakfast. "

"Rooms clean and spacious. Staff very friendly "

"Lovely staff and great amenities."

"We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher."

"Clean, helpful staff, great location if you’re getting married in the orangery! All around good hotel!"

"We have stayed a few times on the last 2 years. The hotel is well worth the money they charge and the staff can't do enough for you. "