Fraser in Kim Ma

"Peridot Grand Hotel is a beautifully designed hotel that's located in the centre of Old Quarter Hanoi. My partner and I stayed for 6 nights and 7 days and from the moment we of check-in to the time of check-out we felt the warmth, helpfulness, and the hospitality of the staff. We also were pleased with the cleanliness of the room and the comfortable bed which gave us great rest. The guest services were also very helpful in providing us with a list of recommendations for restaurants, activities, and attractions ahead of arrival and scheduling us with transportation to our next location. If you are seeking quality service, comfortability, and convenience while visiting Hanoi, we highly recommend! "

"Excellent service "

"Loved the style of the hotel- that’s why I picked it. Lived up to the pictures. Loved happy hour st the rooftop pool"

"I've written a review, but it seems to have got lost... so here goes again. We were very impressed with the staff of Royal Palace Hotel. Jimmi, the manager was excellent to deal with in the booking stages and also extremely helpful and interested in our welfare when we arrived. In fact, we found all the staff were friendly and professional, and eager to go the extra mile to make our stay enjoyable. My husband needed medication in the middle of the night, having had eye surgery not long before we left, and a staff member took him out seeking to find a 24 hour Pharmacy. This is but one example of the 'over and above' service. "

"One of best 5 stars hotel in Hanoi old quarter with exceptional service, beautiful room, great location and wonderful rooftop bar too."

"We loved having drinks at pool on roof at end of day."

"The hotel is in the center of the old quarter, walking distance to everywhere, the rooms are very comfortable , hot shower and comfy bed, but what makes this hotel stand out from the others is the staff, if I could give a 15/10 for staff I would from the breakfast staff, especially Ms. Anna at front of house , made our stay very memorable, thank you once again for a amazing stay."

"One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb"

"Staff are nice and friendly"