"Best resort ever. This was our second time back. Already planning our trip for next year. Food is phenomenal, staff is wonderful, the property is gorgeous. 10/10"
"Best resort ever. This was our second time back. Already planning our trip for next year. Food is phenomenal, staff is wonderful, the property is gorgeous. 10/10"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
“Exceptional Stay with Minor Drawbacks”
This hotel truly stands out as a gem in Cozumel. The facilities are stunning, from the beautiful restaurants to the inviting bars. The staff went above and beyond, consistently attentive to every need, which added to the overall experience.
The only downside was the lack of soundproofing in the rooms, you could hear conversations from neighbouring rooms and noise from the corridor.
Despite this, it was a fantastic stay, and I would wholeheartedly...
“Exceptional Stay with Minor Drawbacks”
This hotel truly stands out as a gem in Cozumel. The facilities are stunning, from the beautiful restaurants to the inviting bars. The staff went above and beyond, consistently attentive to every need, which added to the overall experience.
The only downside was the lack of soundproofing in the rooms, you could hear conversations from neighbouring rooms and noise from the corridor.
Despite this, it was a fantastic stay, and I would wholeheartedly...
Miguel
Reviewed December 5, 2024Reviewed December 5, 2024
This hotel is in a great location downtown, just a short walk to various eateries. The facilities were lovely - clean, safe & quiet & the staff were all very attentive & accommodating.
This hotel is in a great location downtown, just a short walk to various eateries. The facilities were lovely - clean, safe & quiet & the staff were all very attentive & accommodating.
Belinda
Reviewed October 21, 2025Reviewed October 21, 2025
We felt welcome from the moment we arrived. Michelle and her husband were wonderful. Our room was very spacious and the hotel’s hand carved stone entrance and aesthetics are divine. Their tip on where to park made check in very easy. Breakfast was great value and served in the pretty garden at the rear of the property. The hotel is right on Avenida Cinco but Michelle gave us a local Mexican restaurant to try away from the tourist strip and it was excellent.
We felt welcome from the moment we arrived. Michelle and her husband were wonderful. Our room was very spacious and the hotel’s hand carved stone entrance and aesthetics are divine. Their tip on where to park made check in very easy. Breakfast was great value and served in the pretty garden at the rear of the property. The hotel is right on Avenida Cinco but Michelle gave us a local Mexican restaurant to try away from the tourist strip and it was excellent.
The hotel was gorgeous. Staff friendly and very helpful. The tour desk were able to change my sailing tour on the morning as it was raining and I wanted to wait a day for better weather.
The prices for food and beverages was expensive. Considering this cost the same as an all inclusive, but with no inclusions I expected more reasonable prices to drink and eat in.
The store sold a small beer and chips $20 should be more like $4. That’s a step mark up.
The beach and pools were stunning. I’d go...
The hotel was gorgeous. Staff friendly and very helpful. The tour desk were able to change my sailing tour on the morning as it was raining and I wanted to wait a day for better weather.
The prices for food and beverages was expensive. Considering this cost the same as an all inclusive, but with no inclusions I expected more reasonable prices to drink and eat in.
The store sold a small beer and chips $20 should be more like $4. That’s a step mark up.
The beach and pools were stunning. I’d go...
Nerissa
Reviewed February 21, 2024Reviewed February 21, 2024
The location is stunning. Not much sand on the north-west side of the island, but Playa Azul has a nice little beach. All rooms in the north wing have ocean views, and very nice views at that. The included buffet breakfast is wonderful. There is also a great steak & lobster place across the street.
The location is stunning. Not much sand on the north-west side of the island, but Playa Azul has a nice little beach. All rooms in the north wing have ocean views, and very nice views at that. The included buffet breakfast is wonderful. There is also a great steak & lobster place across the street.
The sheets were really conducive to a great sleep! Rooms were spacious and excellence housekeeping. We had a look at breakfast and nothing was that worthy of eating.
The location means you're forced to take taxis and the taxis will play their usual fee jacking up game.
For reference, you can get a taxi from the street to Xplor for 100 mxn but you'll be left on the opp side of the street. In the hotel, it's at least 200.
There's nothing around the hotel and you are limited to buying basics...
The sheets were really conducive to a great sleep! Rooms were spacious and excellence housekeeping. We had a look at breakfast and nothing was that worthy of eating.
The location means you're forced to take taxis and the taxis will play their usual fee jacking up game.
For reference, you can get a taxi from the street to Xplor for 100 mxn but you'll be left on the opp side of the street. In the hotel, it's at least 200.
There's nothing around the hotel and you are limited to buying basics...
lovely grand old school hotel, the staff were exceptionally friendly and helpful. great pool and gym. beautiful lobby.
the rooms and decor in other areas are elegant but perhaps starting to look a little dated and tired. It would be spectacular with a more contemporary refurb. the restaurants onsite are a little overpriced and uninviting.
overall a great hotel experience.
lovely grand old school hotel, the staff were exceptionally friendly and helpful. great pool and gym. beautiful lobby.
the rooms and decor in other areas are elegant but perhaps starting to look a little dated and tired. It would be spectacular with a more contemporary refurb. the restaurants onsite are a little overpriced and uninviting.
overall a great hotel experience.
This property's standout feature is its location! Built directly on the ocean front, with endless white sand. Its so picturesque and serene. Wished we had more days to stay here. The balcony from the apartment looked directly out to the ocean.
This property's standout feature is its location! Built directly on the ocean front, with endless white sand. Its so picturesque and serene. Wished we had more days to stay here. The balcony from the apartment looked directly out to the ocean.
Melina
Reviewed October 27, 2024Reviewed October 27, 2024
Amazing place if you just want to relax, receive fantastic service and enjoy the all inclusive delicious food and drink. Restaurant quality and service was exceptional. (Remember to bring some proper footwear for the semi formal Italian restaurant. I had to buy some sandals from the shop across the road) Jumping off the jetty into the warm caribbean sea was a great start to the day. Coming from Australia we loved the mix of American, Canadian and Spanish banter during the daily pool volleyball...
Amazing place if you just want to relax, receive fantastic service and enjoy the all inclusive delicious food and drink. Restaurant quality and service was exceptional. (Remember to bring some proper footwear for the semi formal Italian restaurant. I had to buy some sandals from the shop across the road) Jumping off the jetty into the warm caribbean sea was a great start to the day. Coming from Australia we loved the mix of American, Canadian and Spanish banter during the daily pool volleyball...