Balcony

Reviews of Siesta Motel

3.5 out of 5
Siesta Motel
70-72 Great South Road, Epsom, Auckland

Reviews

6.8
Rating 10 - Excellent. 34 out of 178 reviews" "
Rating 8 - Good. 61 out of 178 reviews" "
Rating 6 - Okay. 39 out of 178 reviews" "
Rating 4 - Poor. 21 out of 178 reviews" "
Rating 2 - Terrible. 23 out of 178 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel in a convenient location and a good price have been staying here for years the rooms are clean tidy and warm with easy parking the staff are also nice
Stayed 1 night in Jun 2022

10/10 Excellent

Tamati, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and friendly, very helpful.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average stay
Parking is onsite limited and very tight. I would suggest moving that middle but so that cars can come and go without worrying someone will hit your car overnight. Rooms are average but equivalent to what you pay for
Stayed 4 nights in May 2021

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My third Covid-19 ruined Auckland Trip
I had to mark off all of the categories to be able to comment here. This group voluntarily kept my booking open for 6 months, which I really appreciated. I have already lost money on bookings with Covid-19 & this is my first show of compassion. With Covid-19 announcements being spontaneous, even free cancellations do not always apply.
Stayed 1 night in Feb 2021
Response from Hong on 23 Feb 2021
Hi Courtney, Thanks again for your feedback, looking forward to welcome you this time. In the meanwhile, please stay safe and have a good day!

8/10 Good

David, Wellington

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a straightforward and perhaps basic motel but we have stayed here on visits to Auckland over the years because it is very handy to Newmarket and the city, it is clean and tidy and has good-sized studio rooms with very good bathrooms. The current staff Hong (manager) and James are very helpful and friendly.
Stayed 4 nights in Nov 2020
Response from Hong on 11 Dec 2020
Hi David and Judith, Thanks so much for your feedback, glad you guys enjoyed the stay and hope to have you guys back again next time when you guys visiting Auckland! Have a wonderful holiday and a great year end!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed
Very clean, charming little motel with the most comfortable bed I have ever slept on.
Stayed 2 nights in Nov 2020
Response from Hong on 2 Dec 2020
Thank you for your feedback, and glad you enjoyed the stay with us, would love to welcome you back again next time when you in Auckland. Please stay safe and have a happy upcoming holiday!

8/10 Good

Katherine, Christchurch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really quiet. Nice garden setting. Feels like you're in the suburbs rather than downtown.
Stayed 5 nights in Sep 2020
Response from Hong on 6 Oct 2020
Dear Katherine, Thanks for your valuable feedback, and we glad to hear that you love the location. Sorry that we were not able to accommodate your last minute stay, hope to welcome you back again next time.

10/10 Excellent

Anne, Taranaki

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Clean, comfortable and spacious room with all the requirements needed.
Stayed 1 night in Jun 2020
Response from Hong on 28 Jun 2020
Thank you Anne, really appreciated your feedback, glad that you guys enjoyed and all, we're looking forward to welcome you guys back next time, please stay safe and well in this uncertain time.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
While this is a fairly basic motel, we have stayed at it on a fair number of occasions over the past decade because it is handy to the parts of Auckland we come to visit. The present manager, Hong Tang, is a treasure -- one of the friendliest and knowledgeable people I have met in an accommodation place.
Stayed 3 nights in May 2020
Response from Hong on 30 May 2020
Hi there, Thanks so much for your compliment and feedback, it's been our pleasure to have you guys staying with us too, please let us know if you ever come back to Auckland next time. Have a good long weekend and stay safe!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great traditional hotel, but grim rubber mattress
Thanks for a lovely stay. The only problem was the bed. It had been covered with a rubber topper, making it nearly impossible to sleep on due to getting hot underneath and repeatedly turning over.
Stayed 2 nights in Mar 2020
Response from Hong on 31 Mar 2020
Hi there, Thanks for spending times in writing us back the feedback, hope all is well and we're looking forward to welcome you back in the near future. Stay safe. With regards, Hong

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Siesta motel on 18 Feb 2020
Thank you for sharing your experience with us. Hope to see you next time :)

8/10 Good

Andrea H

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Siesta motel on 11 Jan 2020
Thank you so much for your kind feedback about our surrounding environment. We look forward to seeing you again next time. :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was good. Value was for money was good, though the other motel I stay at was also good but it appears the booking agencies whack up prices due to demand, but I believe there was no demand as some of the rooms in both places were vacant. Windows were missing part of their latches so they don’t seal, making the rooms noisy. It appears the proprietors run them into the ground to make money. The steps to my room seem like they need to be renewed, perhaps they will wait until someone gets injured. I missed having proprietors who are interested in their guests.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Siesta motel on 12 Jan 2020
Thank you for taking time to share your experience with us. Hope to see you again in the future :)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Newmarket etc - quick easy access from the road very suitable for overnight business visits to Auckland
Stayed 1 night in Nov 2019
Response from Annie on 10 Nov 2019
Thank you so much for your kind feedback about our surrounding environment. We look forward to seeing you again next time. :)

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
The Room 15b was smelly of water leak or something, musty smell hit us when we opened the room up
Stayed 1 night in Nov 2019

10/10 Excellent

Bundharee, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very big, nice and clean. We had a very great experience stayed at siesta motel.
Stayed 2 nights in Oct 2019
Response from Hong on 27 Oct 2019
Hi Bundharee, Thanks so much for your compliment, we will surely share this feedback with our team and hope to welcome you again next time. With regards,

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We were a bit disappointed there was no sink to wash the dishes etc, we had to use the vanity sink in the bathroom. Although the unit was quite warm after using the heater, we could not find any extra blankets for the bed, there was no electric blankets, and the extra pillows available were not worth finding. Overall, the motel provided a roof over our heads and a place to sleep.
Stayed 1 night in Oct 2019
Response from Hong on 9 Oct 2019
Hi there, Thanks for your feedback, we are sorry that it was a little unpleasant to do the dish washing in the vanity sink. However, due to you booked a basic studio, the facility did not come with a kitchen sink. Thanks for addressing out that there is not enough blankets and pillows, we will refill it and make sure it wouldn't happen again next time. If you guys ever come back to Auckland, please let us know what we can do to make it up for you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This Motel is located where it is easy to get to other parts of the city. It is well maintained and has all the usual amenities you would expect. Staff were friendly and helpful.
Stayed 2 nights in Sep 2019
Response from Hong on 10 Sept 2019
Hi there, Thanks so much for your feedback, glad you enjoyed the stay, hope to welcome you again next time. With regards, Hong

10/10 Excellent

TeauSeabourne, Rarotonga,Cook Islands

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to where we wanted to be and close the Southern motorway. We were able to get to a supermarket easily and other facilities such as petrol stations and buses into the City Center of Auckland..
Stayed 3 nights in Aug 2019
Response from Hong on 10 Sept 2019
Hi Mrs. Seabourne, Thanks so much for your feedback, it's our pleasure to have you guys stayed and hope your husband is doing well, and hope to welcome you back again next time. Please just ring us or email to let us know. With regards, Hong

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly office lady, own parking space,clean and tidy.
Stayed 1 night in Aug 2019
Response from Hong on 9 Sept 2019
Thanks so much for your feedback, glad that you enjoyed your stay, we will pass on to our team. Hope to see you again next time

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is convenience to city centre and shopping malls, staff are very friendly and helpful, free wifi and quiet at night. best motel ever stayed in this holiday trip. Thanks.
Stayed 2 nights in Jul 2019
Response from Hong on 18 Jul 2019
Thank you for your valuable feedback, will hope to see you again next time. With regards, Hong

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Hong on 8 Aug 2019
Thank you for your feedback, please let us know what we can do to improve your next visit. Hope you have a nice day!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
for a low-cost price, I was very pleasantly surprised at how clean and tidy and good condition the inside of the room was
Stayed 1 night in Apr 2019
Response from Hong on 31 May 2019
Hi there, Thanks for your feedback, hope to welcome you again next time.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very quiet and very clean, no sky which meant if I'd realised I wouldn't have booked here, but no complaints about anything else
Stayed 1 night in Apr 2019
Response from Hong on 31 May 2019
Hi there, Thanks for your feedback, sorry about not having sky installed and caused a little unpleasant stay, hopefully will have sky tv installed soon and welcome you back again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The cleaner was excellent room checked daily..Outside needs a bit of maintainance otherwise comfortable.After deciding we would stay one more day we were discounted thank you.Overall comfortable stay,and close to all amenities.
Stayed 2 nights in Apr 2019
Response from Hong on 1 May 2019
Hi there, Thanks for letting us know, we will look into the issue that you mentioned, would you please let us know what unit and the date of your stay, and thanks again for your appreciation and would love to welcome you back next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Location is great, handy to bus stops and walking distance to Newmarket. Noisy at night with the main road so close to the unit.
Stayed 3 nights in Mar 2019
Response from Hong on 3 Apr 2019
Hi there, Thanks for your feedback, glad that you like our motel location, very sad to hear that you didn't enjoy much of your stay due to the noise, hope to welcome you back again and please send us a direct email next time so that we could arrange you a better room with less noise. With regards, With regards, Hong

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Hong on 3 Apr 2019
Thank you for your appreciation.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The check was prompt and efficient. The room was dated but clean. Kitchen was less than acceptable. Overall appearance of motel and grounds is scruffy.
Stayed 1 night in Feb 2019

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Hong on 15 Jan 2019
Thanks for your feedback, we're glad to hear that you enjoyed the stay. Please to see you again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a real surprise when i got there, the room was not what i expected. it was more small self contained flat, really big, the bed was comfortable, had a table chairs a sofa, fridge everything i needed. parking is a bit small, and people often parked in my space but thats just nit picking. staff were great easy to deal with. looking for to my stay again next week.
Stayed 4 nights in Dec 2018
Response from Hong on 12 Dec 2018
Thank you for your feedback, we'll keep in mind for a better parking arrangement for your next stay, sorry for making your stay little less enjoyable. Hope to welcome you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in Reception lady was very helpful and friendly The room was great with a good shower and very clean, I will be a regular here thank you
Stayed 1 night in Nov 2018
Response from Hong on 4 Dec 2018
Thank you for your feedback, we're looking forward to welcome you back sir.

8/10 Good

Tracy, Hamilton

Liked: Cleanliness, staff & service, room comfort
Nice enough stayed one night bed super comfy place clean and tidy
Stayed 1 night in Nov 2018
Response from Hong on 4 Dec 2018
Thank you for your feedback and looking forward to have you guys back next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location-close to Newmarket
Was a handy place for us to stay as we had an action packed weekend. It was close to most events we had planned. Very clean, tidy and affordable.
Stayed 3 nights in Sep 2018
Response from Hong on 12 Sept 2018
Hi there, Thanks for your feedback, we will try to improve what we can do, and hope to welcome you back again.

6/10 Okay

Mel, Tauranga

Liked: Cleanliness, staff & service
Convenient location but very noisy. Bathroom was nice
Stayed 1 night in Aug 2018
Response from Hong on 7 Sept 2018
Hi thank you for your feedback, appreciated your feedback and hopefully to welcome you back again.

8/10 Good

Nicki, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location comfy room fantastic staff James is awesome even carried our bags to our room this was my second stay and will definetley be going back .
Stayed 2 nights in Aug 2018
Response from Hong on 22 Aug 2018
Thanks for your feedback, will tell James about it. Look forward to see you guys again. Have a great day.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location
Great location to concert venues but needs a bit of work to tidy the place up. A little over priced compared to other places I've stay at in Auckland. Fantastic, helpful staff.
Stayed 1 night in Mar 2018
Response from Hong on 13 Apr 2018
Thanks for your feedback, we appreciated it and will share this with our team. Have a great weekend! Hope to welcome you again later.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2018
Response from Hong on 13 Apr 2018
Thanks for your feedback, we appreciated it.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
city motel
OK motel close to Auckland city!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 2 nights in Mar 2018
Response from Hong on 13 Apr 2018
Thanks for your feedback, we appreciated it. Hope to welcome you again later in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Hong on 21 Feb 2018
Dear Mark, Thanks for your compliment, it's been a pleasure have hosted for your stay in Auckland, hope to welcome you again next time! With regards, Siesta Motel +6495202107

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place to stay. Good experience. Recommended place to stay
Stayed 3 nights in Oct 2017

10/10 Excellent

Tarnz, Northland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to new market
The staff are so reliable friendly and respectful. The rooms were very tidy and the facilties were convenient for our stay. The beds are amazing comfortable. We stayed 3 nights
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great,
Overall motel needs a makeover, and good clean, superb friendly hosts, suited the purpose of somewhere to stay for a night.
Stayed 1 night in Sep 2017

2/10 Terrible

Sharyn, Hamilton

Disliked: Staff & service
My Booking Was Lost
Booked through Wotif, received confirmation it was all complete and booked. Arrived to check in and they had no record of my booking. I handed over the email confirmation but they couldn't find anything and had no rooms available as they were booked out. They advised it was Wotif's issue not theirs and sent me on my way to find another motel up the road. I'm currently waiting on a reply from Wotif to see what happened with my booking as everything seemed fine via Wotif and I've booked this way alot in the past and had no issues. I was travelling with my young son and was upset to find they didn't have my booking. Would be very reluctant to book there again.
Stayed 1 night in Sep 2017

8/10 Good

Lucy, Te Aroha

Liked: Cleanliness, staff & service, room comfort
adequate for our needs.
Friendly staff, clean unit, good shower and comfortable bed. We would use this motel again.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Not good value for money
Locality good, room clean and tidy but large increase in room rate over my last stay 12 months ago.
Stayed 1 night in Sep 2017

8/10 Good

Duncan, Wellington

Liked: Cleanliness, staff & service, room comfort
Great value for money in central Auckland
We often stay at the Siesta when coming from Wellington. They are not flash but also not expensive, and their rooms are spacious with cooking facilities available if needed. We like them and will be back
Stayed 1 night in Aug 2017

8/10 Good

Paul, onemama

Liked: Cleanliness, staff & service
Comfortable motel near to hospital/broadway
Motel that is close enough to walk to hospital without having to overpay the AK prices.Provides off street parking
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
A very pleasant stay.
Stayed 1 night in Jun 2017