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Outdoor pool
Outdoor pool
Terrace/patio
Desk, iron/ironing board, free WiFi, linens

Guest reviews

4.2/5 Very Good
3,232 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Map

Explore the area

AirportAuckland (AKL-Auckland Intl.)5 min drive
Popular LocationRainbow's End11 min drive
Popular LocationMt. Smart Stadium17 min drive
Popular LocationSylvia Park23 min drive

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    About this area

    Mangere

    Located in Mangere, Heartland Hotel Auckland Airport is in an area with good airport proximity. Rainbow's End and Auckland Zoo are local attractions and those in the mood for shopping can visit Sylvia Park and Queen Street Shopping District. Looking to enjoy an event or a game? See what's going on at Eden Park or Mt. Smart Stadium.

    Visit our Mangere travel guide
    Map
    Popular Location

    What's nearby

    • Rainbow's End - 11 min drive
    • ASB Showgrounds - 17 min drive
    • Mt. Smart Stadium - 17 min drive
    • Sylvia Park - 23 min drive
    • Mt. Eden Domain - 30 min drive

    Getting around

    • Auckland Onehunga Station - 8 min drive
    • Auckland (AKL-Auckland Intl.) - 5 min drive

    Restaurants

    • The Runway — 1 min walk

    About this property

    Heartland Hotel Auckland Airport

    Family-friendly hotel with free airport shuttle and restaurant
    Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub and coffee/tea in a common area. All 141 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find 24-hour room service, free newspapers and free local calls.
    Heartland Hotel Auckland Airport offers 141 forms of accommodation with free newspapers and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

    This Mangere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

    An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Uncovered extended parking: NZD 7 per day
    • Free 24-hour return airport shuttle
    • Airport shuttle at scheduled times

    Food and drink

    • Full breakfast available for a fee daily 5:30 AM–10:30 AM: NZD 25 for adults and NZD 12.50 for children
    • 1 restaurant
    • 1 bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • 24-hour fitness centre
    • Outdoor pool
    • Hot tub

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Laundry facilities
    • Outdoor pool
    • Fridge

    Conveniences

    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • English

    Business services

    • Meeting rooms
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Linens

    Bathroom

    • Free toiletries
    • Hairdryer
    • Towels

    Entertainment

    • Premium channels
    • Satellite channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Fridge

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone

    Policies

    Check-in

    Check-in between 2:00 PM and 5:30 AM
    Minimum check-in age - 18

    Check-out

    Check-out before 10:00 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available at scheduled times
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
    Rollaway/extra beds are available for NZD 35.0 per night.

    Payment types

    American ExpressMastercardVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for full breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
    • Uncovered extended parking fee: NZD 7 per day
    • Rollaway bed fee: NZD 35.0 per night
    • Credit card charges are subject to a surcharge of 1.5 per cent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    National rating

    Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
    Official New Zealand Rating provided by Qualmark®

    Property is also known as

    Heartland Hotel Auckland Airport
    Heartland Hotel
    Heartland Auckland Airport
    Ventura Hotel Airport
    Ventura Hotel Mangere
    Heartland Hotel Auckland Airport Mangere

    Frequently asked questions

    Can I cancel my reservation for free at Heartland Hotel Auckland Airport and receive a full refund?
    Yes, Heartland Hotel Auckland Airport offers free cancellation on select room rates, because flexibility matters! Please refer to Heartland Hotel Auckland Airport cancellation policy on our site for more details about any exclusions or requirements.
    Does Heartland Hotel Auckland Airport have a pool?
    Yes, this property has an outdoor pool.
    Is this property pet-friendly?
    No, pets are not allowed at this property.
    How much is parking at Heartland Hotel Auckland Airport?
    Self-parking is free at this property.
    What time is check-in at this hotel?
    Check-in is from 2:00 PM to 5:30 AM.
    What time is check-out at this hotel?
    Checkout is at 10:00 AM.
    Does this property provide a shuttle to the airport?
    Yes, there's a free airport shuttle.
    Where is this property located?
    This family-friendly Mangere hotel is located near the airport, within 2 mi (3 km) of Villa Maria Estate and Butterfly Creek. Otuataua Stonefields is 2.8 mi (4.5 km) away.

    Guest reviews

    Overall score and ratings for Heartland Hotel Auckland Airport

    4.2
    Very Good
    5 - Excellent
    1,290
    4 - Good
    1,431
    3 - Okay
    403
    2 - Mediocre
    86
    1 - Poor
    22
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.1
    Amenities
    4.0
    Property condition

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jun 2020

      3/5

      • Disliked: Cleanliness, property conditions & facilities

      Bathroom smelt mouldy. Air conditioning didn’t work. Wasn’t a great hotel

      Stayed 1 night in Jun 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Jun 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Stayed 1 night in Jun 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The showers water pressure was too low and it wasn't hot enough. Everything else was perfect.

      Stayed 1 night in May 2020