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Heartland Hotel Auckland Airport

Hotel Class
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
3,115 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Free airport shuttle

Map

What's nearby

  • Airport
    Auckland (AKL-Auckland Intl.)
    5 min drive
  • Popular Location
    Rainbow's End
    11 min drive
  • Popular Location
    Mt. Smart Stadium
    16 min drive
  • Popular Location
    Sylvia Park
    23 min drive

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Book online or call:

+64 9913 4658

    About this area

    Mangere

    Located in Mangere, Heartland Hotel Auckland Airport is in an area with good airport proximity and shopping. Travellers eager for a bit of culture can stop by Auckland War Memorial Museum, while those wishing to experience the area's natural beauty can explore One Tree Hill Domain and Mt. Eden. Travelling with kids? Don't miss Rainbow's End, or check out an event or a game at Eden Park.

    What's nearby

    • Popular Location
      Rainbow's End - 11 min drive
    • Popular Location
      One Tree Hill Domain - 15 min drive
    • Popular Location
      Alexandra Park - 15 min drive
    • Popular Location
      Mt. Smart Stadium - 16 min drive
    • Popular Location
      Sylvia Park - 23 min drive

    Getting around

    • Auckland Otahuhu Station - 10 min drive
    • Auckland (AKL-Auckland Intl.) - 5 min drive

    Restaurants

    • Where to eat
    • The Runway – Restaurant with a bar. Serves breakfast and dinner daily.

    About this property

    Heartland Hotel Auckland Airport

    Family-friendly hotel with free airport shuttle and restaurant
    Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub and coffee/tea in a common area. All 141 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with satellite channels. Other amenities available to guests include 24-hour room service, free newspapers and free local calls.
    Heartland Hotel Auckland Airport offers 141 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include complimentary toiletries and a hairdryer.
    This Mangere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
    An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Policies

    Check-in

    Check-in time starts at 2:00 PM
    Minimum check-in age - 18

    Special check-in instructions

    24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before 10:00 AM

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
    • Rollaway/extra beds are available for NZD 35 per night.
    • Free cribs (infant beds)!

    Pets

    • Pets not allowed

    Payment types

    MastercardAmerican ExpressVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for full breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
    • Rollaway bed fee: NZD 35 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Property is also known as

    • Heartland Hotel Auckland Airport
    • Heartland Hotel
    • Heartland Auckland Airport
    • Ventura Hotel Airport
    • Ventura Hotel Mangere
    • Heartland Hotel Auckland Airport Mangere

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Extended parking (surcharge)
    • Free 24-hour return airport shuttle
    • Airport shuttle at scheduled times

    Food and drink

    • Full breakfast available for a fee daily 5:30 AM–10:30 AM: NZD 25 for adults and NZD 12.50 for children
    • 1 restaurant
    • 1 bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • 24-hour fitness centre
    • Outdoor pool
    • Hot tub

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Free cots/infant beds
    • Laundry facilities
    • Outdoor pool
    • Fridge
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • English

    Business services

    • Meeting rooms
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Free cots/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hairdryer

    Entertainment

    • premium channels
    • satellite channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Fridge

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone

    Nearby activities

    Where to eat

    • The Runway – Restaurant with a bar. Serves breakfast and dinner daily.

    Frequently asked questions

    4.2

    Very Good

    5 - Excellent
    1,238
    4 - Good
    1,377
    3 - Okay
    392
    2 - Mediocre
    86
    1 - Poor
    22
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.2
    Amenities
    4.0
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great location to Villa Maria concert.staff amazing,very polite,great beds in room.

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Their shuttle service was excellent. I would have preferred not to have had a ground floor suite but that was Expedia’s doing, not theirs.

    Stayed 3 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff were very friendly. They allowed us to have late checkout at no extra cost. We had breakfast in the restaurant on site and it was delicious. It was also reasonably priced for the amount of food we ordered. Bed was comfortable and the bathroom was very spacious and provided many soapsRoom was quiet, even on first floor. The free shuttle to and from airport was also a huge bonus. It runs 24 hours a day and runs every 30 minutes. It was very convenient.

    Stayed 1 night in Nov. 2019

    3/5

      Easy and FREE airport transfers every 30 minutes, safe driver and assistance with baggage loading. Close to airport. Restaurant was adequate with good service. Property met my needs for a 8 hour layover without issue.

      Stayed 1 night in Nov. 2019

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