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Stayed 1 night in Jun 2020
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Guest reviews
Very Good
3,232 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Free airport shuttle
- Air conditioning
- Restaurant
Map
14 Airpark Drive, Mangere
Explore the area
Auckland (AKL-Auckland Intl.)5 min drive
Rainbow's End11 min drive
Mt. Smart Stadium17 min drive
Sylvia Park23 min drive
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About this area
Mangere
Located in Mangere, Heartland Hotel Auckland Airport is in an area with good airport proximity. Rainbow's End and Auckland Zoo are local attractions and those in the mood for shopping can visit Sylvia Park and Queen Street Shopping District. Looking to enjoy an event or a game? See what's going on at Eden Park or Mt. Smart Stadium.
Visit our Mangere travel guideWhat's nearby
- Rainbow's End - 11 min drive
- ASB Showgrounds - 17 min drive
- Mt. Smart Stadium - 17 min drive
- Sylvia Park - 23 min drive
- Mt. Eden Domain - 30 min drive
Getting around
- Auckland Onehunga Station - 8 min drive
- Auckland (AKL-Auckland Intl.) - 5 min drive
Restaurants
- The Runway — 1 min walk
About this property
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Uncovered extended parking: NZD 7 per day
- Free 24-hour return airport shuttle
- Airport shuttle at scheduled times
Food and drink
- Full breakfast available for a fee daily 5:30 AM–10:30 AM: NZD 25 for adults and NZD 12.50 for children
- 1 restaurant
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Outdoor pool
- Hot tub
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
Business services
- Meeting rooms
- Conference space
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Linens
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- Premium channels
- Satellite channels
- TV
Food and drink
- Coffee/tea maker
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Phone
Policies
Policies
Check-in
Check-in
Check-in between 2:00 PM and 5:30 AM
Minimum check-in age - 18
Check-out
Check-out
Check-out before 10:00 AM
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to make arrangements
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.0 per night.
Payment types
Payment types
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
- Uncovered extended parking fee: NZD 7 per day
- Rollaway bed fee: NZD 35.0 per night
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Property is also known as
Heartland Hotel Auckland Airport
Heartland Hotel
Heartland Auckland Airport
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.0
Property condition
- Disliked: Cleanliness, property conditions & facilities
Bathroom smelt mouldy. Air conditioning didn’t work. Wasn’t a great hotel
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The showers water pressure was too low and it wasn't hot enough. Everything else was perfect.
Stayed 1 night in May 2020