4/5 Good
suzanne
21 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Heartland Hotel Auckland Airport
Photo gallery for Heartland Hotel Auckland Airport
Overview of Heartland Hotel Auckland Airport
VIP Access
Heartland Hotel Auckland Airport
4.2/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Free airport shuttle
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
14 Airpark Drive, Auckland, 2022
Explore the area
- Auckland (AKL-Auckland Intl.)6 min drive
- Auckland Zoo18 min drive
- Sky Tower20 min drive
- Viaduct Harbour21 min drive
Choose dates to view prices
About this area
Auckland
Located in Auckland, Heartland Hotel Auckland Airport is in an area with great airport proximity. Butterfly Creek and Stardome Observatory are local attractions and those in the mood for shopping can visit Hunters Plaza and Westfield Manukau City Shopping Centre. Travelling with kids? Consider Rainbow's End, or check out an event or a game at Spark Arena.
What's nearby
- JKs Driving Range - 3 min drive
- Villa Maria Estate - 4 min drive
- Auckland Zoo - 18 min drive
- Sky Tower - 20 min drive
- Viaduct Harbour - 21 min drive
Restaurants
- The Runway — 1 min walk
- The Toby Jug - 7 min walk
- Hollywood Bakery - 7 min walk
- Rennie Drive Lunchbar - 16 min walk
- Jamaica Blue - 3 min drive
Getting around
- Auckland Onehunga Station - 8 min drive
- Auckland (AKL-Auckland Intl.) - 6 min drive
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.
Safety measures
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Secured uncovered extended parking on site (NZD 7 per day)
- Wheelchair-accessible parking available
- Free 24-hour return airport shuttle
- Airport shuttle at scheduled times
Food and drink
- Full breakfast available for a fee daily 5:30 AM–10:30 AM: NZD 25 for adults and NZD 12.50 for children
- 1 restaurant
- 1 bar/lounge
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness centre
- Outdoor pool
- Hot tub
Family friendly
- Babysitting/childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Hindi
- Japanese
- Korean
- Spanish
Business services
- Conference space
- Meeting rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Raised toilet seat
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- Premium channels
- Satellite channels
- TV
Food and drink
- Coffee/tea maker
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Phone
Similar properties
See similar properties
Auckland
Mangere
4 star
Guest rating 4+
Family-friendly
Parking included
Washer and dryer
Hotel
Policies
Check-in
Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.0 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
- Uncovered extended parking fee: NZD 7 per day
- Rollaway bed fee: NZD 35.0 per night
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Auckland
Heartland Hotel Auckland Airport Hotel
Frequently asked questions
Overall score and ratings
4.2
Very good
4.4/5
Cleanliness
4.4/5
Staff & service
4.1/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Jacqueline
Business traveller
10 Oct 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
David
31 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
4/5 Good
David
28 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
3/5 Okay
Michael
16 Aug 2021
Stayed 1 night in Aug 2021