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Overview of Heartland Hotel Auckland Airport

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Guest reviews

4.2 / 5Very Good
3,180 reviews

Amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air Conditioning

Map

What's nearby

AirportAuckland (AKL-Auckland Intl.)5 min drive
Popular LocationRainbow's End11 min drive
Popular LocationMt. Smart Stadium17 min drive
Popular LocationSylvia Park23 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Studio King

    Superior Studio King

    Room amenities

    • 27 sq m
    • Sleeps 2
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  • Superior 1 Bedroom King Suite

    Superior 1 Bedroom King Suite

    Room amenities

    • 32 sq m
    • Sleeps 2
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  • Standard Studio QQ

    Standard Studio QQ

    Room amenities

    • 27 sq m
    • Sleeps 4
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  • Standard 1 Bedroom King Suite

    Standard 1 Bedroom King Suite

    Room amenities

    • 32 sq m
    • Sleeps 2
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  • Superior Studio QQ

    Superior Studio QQ

    Room amenities

    • 27 sq m
    • Sleeps 4
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  • Standard Studio QS

    Standard Studio QS

    Room amenities

    • 27 sq m
    • Sleeps 3
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  • Interconnecting Room QQQQ

    Interconnecting Room QQQQ

    Room amenities

    • 54 sq m
    • Sleeps 8
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  • Interconnecting Room KQQ

    Interconnecting Room KQQ

    Room amenities

    • 54 sq m
    • Sleeps 6
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  • Standard Room, 1 King Bed

    Standard Room, 1 King Bed

    Room amenities

    • 27 sq m
    • Sleeps 2
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  • Superior Plus Studio QS

    Superior Plus Studio QS

    Room amenities

    • 27 sq m
    • Sleeps 3
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  • Superior Plus Studio QQ

    Superior Plus Studio QQ

    Room amenities

    • 27 sq m
    • Sleeps 4
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  • Interconnecting Superior Room KQQ

    Interconnecting Superior Room KQQ

    Room amenities

    • 59 sq m
    • Sleeps 6
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  • Interconnecting Superior Rooms QQQQ

    Interconnecting Superior Rooms QQQQ

    Room amenities

    • 54 sq m
    • Sleeps 8
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About this area

Mangere

Located in Mangere, Heartland Hotel Auckland Airport is in an area with good airport proximity. Rainbow's End and Auckland Zoo are local attractions and those in the mood for shopping can visit Sylvia Park and Queen Street Shopping District. Looking to enjoy an event or a game? See what's going on at Mt. Smart Stadium or Alexandra Park.

Popular Location

What's nearby

  • Rainbow's End - 11 min drive
  • Alexandra Park - 15 min drive
  • ASB Showgrounds - 16 min drive
  • Mt. Smart Stadium - 17 min drive
  • Sylvia Park - 23 min drive

Getting around

  • Auckland Otahuhu Station - 10 min drive
  • Auckland (AKL-Auckland Intl.) - 5 min drive

Restaurants

  • Where to eat
  • The Runway – Restaurant with a bar. Serves breakfast and dinner daily.

About this property

Heartland Hotel Auckland Airport

Family-friendly hotel with free airport shuttle and restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub and coffee/tea in a common area. All 141 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find 24-hour room service, free newspapers and free local calls.
Heartland Hotel Auckland Airport offers 141 forms of accommodation with free newspapers and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.
This Mangere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Free 24-hour return airport shuttle
Airport shuttle at scheduled times

Food and drink

Full breakfast available for a fee daily 5:30 AM–10:30 AM: NZD 25 for adults and NZD 12.50 for children
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Outdoor pool
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

Meeting rooms
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer

Entertainment

Premium channels
Satellite channels
TV

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in between 2:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Free cots (infant beds)!

Payment types accepted at this property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 25 for adults and NZD 12.50 for children (approximately)
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

  • Heartland Hotel Auckland Airport
  • Heartland Hotel
  • Heartland Auckland Airport
  • Ventura Hotel Airport
  • Ventura Hotel Mangere
  • Heartland Hotel Auckland Airport Mangere
All reviews

Guest reviews

4.2

Very Good

5 - Excellent
1,264
4 - Good
1,410
3 - Okay
398
2 - Mediocre
86
1 - Poor
22
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020

    3/5

    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    The photos make it look nice, but it is not!! Don’t be fooled!!

    Stayed 3 nights in Mar. 2020

    3/5

    • Liked: Staff & service
    • Disliked: Amenities

    Young woman at front desk, originally from Korea, was very efficient and friendly. She is an ideal employee. The shuttle bus driver also good. The continental breakfast offered was ok given the Covid19 situation, but was really meager.

    Stayed 1 night in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very well trained and obliging staff . Excellent check in good clean room with all the essentials. Lovely parking facilities and prompt airport shuttle

    Stayed 1 night in Mar. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The check-in was quick and easy. The general area is quiet and safe. There is limited areas to shop and eat though. It wasOK for us because we only stayed a night.

    Stayed 1 night in Mar. 2020