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Excellent, friendly staff & cleanliness of room. Good internet service and bathroom amenities.

Rooms for most part faced pool or garden and were bright with large balconies. The elevators were not easily found not were the rooms because it is a massive hotel with arms of rooms stretching either left or right.

The staff could not have been more attentive. The food was excellent. Great central location with old English style charm and service.

Bed sheets were clean but had stains. Tv had usb port but remote control would not allow playback. Staff were pleasant and allowed late checkout.

We stayed twice during our trip to New Zealand. First time was for one night so booked a king room, the staff were all helpful and professional. Second time we were there for two nights so booked a suite. It was very comfortable, kitchen was well stocked and clean. Again staff were great. We enjoyed ...

It says budget in the name, so don't expect bells and whistles. Rooms are small, but not super tiny, beds are fine and comfortable enough - I slept well. It always seems really clean and fresh. I used it once because I had too, and was really impressed with it for a simple air port stopover, so have ...

Got a free room upgrade - excellent! Nice spacious room with big shower. Staff were friendly, efficient. Free shuttle pick up and drop off to/from airport to hotel was very handy.

Great central location and value for money. Staff at reception area were very helpful and friendly

Very classy hotel with character but also nicely modernised in parts. Loved the junior suite with the balcony

Nice central location will be even better when downtown construction is over. I can recommend the rib-eye steak in the restaurant. When the waiter in the main restaurant offers you still or sparkling water, they should inform you that there's a $12 charge for a bottle of sparkling! The Stillwater ...

Lovely hotel, great location, very friendly staff, and great value.

This hotel is very old but in very good condition within walking distance of many amenities and the main street shopping in Queen street. Checked in a day before lockdown so can't comment on restaurants. There are good outdoor and indoor swimming pools