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Expedia-Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Signature Room, View (SO CLUB, Club Signature Access)
38 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
SO Comfy
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
SO Cozy King
32 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room (SO COZY)
32 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Signature Suite (SO SUITE, Club Signature Access)
44 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Auckland hotel in Auckland Central Business District, walk to Auckland Ferry Terminal

Popular property highlights

Free WiFi
Indoor pool
24-hour business centre
Smoke-free property
Babysitting or childcare (surcharge)

Location

This family-friendly Auckland hotel is located in the business district, within a 15-minute walk of Auckland Ferry Terminal, University of Auckland, and Princes Wharf. SkyCity Casino and Sky Tower are also within 15 minutes. Auckland Britomart Station is only a 2-minute walk.

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a sauna.

Room Amenities

All 130 rooms feature thoughtful touches like free minibar items and espresso makers, along with conveniences such as refrigerators and coffee makers. Other amenities available to guests include free WiFi, free wired Internet, and 24-hour room service.

Languages Spoken

  • Indonesian

Show all languages

Hotel Amenities

Hotel Amenities

  • Express check-in
  • Lift
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Year Built – 2018
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sunloungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Conference space size (meters) - 500
  • Number of meeting rooms - 5
  • Spa services on site
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business centre
  • Concierge services
  • Total number of rooms - 130
  • 24-hour fitness facilities
  • Number of floors - 15
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transport (surcharge)
  • Multilingual staff
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • Indonesian
  • Swedish
  • Thai
  • Vietnamese
  • English
  • French
  • German
  • Japanese
  • Filipino
  • Chinese
  • Portuguese
  • Russian
  • Korean
  • Hindi

Parking

Valet parking (surcharge)

Room Amenities

SO/ Auckland offers 130 forms of accommodation with free minibar items and espresso makers. A pillow menu is available. Digital televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Free newspaper
  • Fridge
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Linens provided
  • Highchair
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Baby bath
  • Digital TV service
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • In-room massage available
  • Slippers
  • In-room climate control (heating)
  • Electric kettle
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and at the weekend between 6:30 AM and 11:00 AM.

Javalab – This café serves lunch, dinner and light fare. A children's menu is available.

Harbour Society – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Hi So – On-site rooftop bar. Open daily.

Mixo – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

  • Yoga classes/instruction on site

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Massages

Accessibility

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80 per night.

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Long-term renters welcome

Security system

Debit cards

Number of children who can stay for free – 12

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 39 per person (approximately)
  • Airport shuttle fee: NZD 195 per vehicle (one-way)
  • Valet parking fee: NZD 50 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 80 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • SO/ Auckland Hotel
  • SO/ Auckland Hotel
  • SO/ Auckland Auckland
  • SO/ Auckland Hotel Auckland

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 12 children aged 1 year old and younger stay for free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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