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Copthorne Hotel Auckland City

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View from Room
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Copthorne Hotel Auckland City

Copthorne Hotel Auckland City

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationAuckland Ferry Terminal15 min walk
  • Popular LocationSky Tower16 min walk
  • Popular LocationViaduct Harbour7 min drive
  • AirportAuckland (AKL-Auckland Intl.)28 min drive

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About this area

Auckland

Located in Auckland, Copthorne Hotel Auckland City is in the city centre and near a train station. The area's natural beauty can be seen at Auckland Domain and Mt. Eden, while Auckland Zoo and Kelly Tarlton's Underwater World are popular area attractions. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Looking to get your feet wet? Sailing and surfing/boogie boarding adventures can be found near the property.
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Popular Location

What's nearby

  • Spark Arena - 9 min walk
  • High Street - 9 min walk
  • Auckland Ferry Terminal - 15 min walk
  • Sky Tower - 16 min walk
  • Viaduct Harbour - 7 min drive

Getting around

  • Auckland Britomart Station - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • Zoes Restaurant and Bar — 1 min walk
  • Old Government House - 4 min walk
  • Ken San - 4 min walk
  • Tapestry Dining - 5 min walk
  • Miann - 8 min walk

About this property

Copthorne Hotel Auckland City

Eco-friendly Auckland hotel in Auckland Central Business District, walk to University of Auckland
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 110 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, plasma TVs come with satellite channels, and guests can also appreciate conveniences like fridges and electric kettles.
Copthorne Hotel Auckland City offers 110 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. 49-inch Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 3-device limit

Parking and public transport

  • Self parking on site (NZD 20.00 per day)
  • Limited on-site parking
  • Off-site parking for NZD 20.00 per day; discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10 AM on weekends: NZD 19.50-25.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch plasma TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

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Auckland
Auckland
Auckland Central Business District
Auckland Central Business District
Air conditioned
Air conditioned
Guest rating 3.5+
Guest rating 3.5+
Free WiFi
Free WiFi
Hotel
Hotel
Business-friendly
Business-friendly
4 star
4 star

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 25.50 per person (approximately)
  • Self-parking fee: NZD 20.00 per day
  • Nearby parking fee: NZD 20.00 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 168 out of 985 reviews
5 - Excellent 17%
Rating 4 - Good. 469 out of 985 reviews
4 - Good 48%
Rating 3 - Okay. 238 out of 985 reviews
3 - Okay 24%
Rating 2 - Poor. 81 out of 985 reviews
2 - Poor 8%
Rating 1 - Terrible. 29 out of 985 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's Central so great close to everything
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was slightly away from crowds and busy traffic but still walking distance to town. Room was cozy and beds were clean and very comfy. Shower was fine though there was a hole in the roof. Air conditioning was very loud. But otherwise everything was fine. Friendly counter staff and very good but basic buffet breakfast.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
The deal was good due to COVID.Had to park 150m away from the hotel (Paid parking) on top of that weather was not good and got wet ( when we do the deal it was not mentioned about parking and it was tricky.The TV in the room was not working and call the receptionist regarding the issue and the receptionist came to the room to help but he also couldn’t fix it.Due to hassle we told him it’s all good we can spend the night without a TV but it was a disappointment for my 10 year old son.Service at the time of checkout was really good. Cheers
Stayed 1 night in Jun 2021

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were really nice. Rooms are clean nice bed just old furniture.
Stayed 2 nights in May 2021