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Reviews

4.2 / 5Very Good
702 reviews

Amenities

  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

What's nearby

  • Popular Location
    ASB Showgrounds
    2 min drive
  • Popular Location
    Alexandra Park
    3 min drive
  • Popular Location
    Mt. Smart Stadium
    6 min drive
  • Airport
    Auckland (AKL-Auckland Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Room

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Executive Room

    Room Amenities

    • Sleeps 2
    More details

About this area

Auckland

Located in Auckland, Novotel Auckland Ellerslie is in the business district and near a train station. Auckland War Memorial Museum and The Civic are cultural highlights, and some of the area's activities can be experienced at Auckland Ferry Terminal and Princes Wharf. Looking to enjoy an event or a game? See what's going on at Alexandra Park or Mt. Smart Stadium.

Popular Location

What's nearby

  • ASB Showgrounds - 2 min drive
  • Alexandra Park - 3 min drive
  • Mt. Smart Stadium - 6 min drive
  • Auckland War Memorial Museum - 6 min drive
  • Auckland Domain - 6 min drive

Getting around

  • Auckland Greenlane Station - 5 min walk
  • Auckland (AKL-Auckland Intl.) - 23 min drive

Restaurants

  • Where to eat
  • Acacia – Restaurant with a bar. Serves breakfast, lunch and dinner.

About this property

Novotel Auckland Ellerslie

4.5-star Auckland hotel in Greenlane - Ellerslie, near ASB Showgrounds
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Other amenities include a rooftop terrace, WiFi in public areas and valet parking. All 147 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include wired Internet and coffee makers.
Novotel Auckland Ellerslie offers 147 forms of air-conditioned accommodation with a safe and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (NZD 29.90 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (NZD 19.9 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

Self parking: NZD 15 per night
Valet parking: NZD 15 per night
Extended parking (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Indonesian

Business services

Meeting rooms
Conference space

Outdoors

Garden
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch LCD TV
pay films
satellite channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Cots (infant beds) are not available.

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32 per person (approximately)
  • Fee for in-room wireless Internet: NZD 29.90 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 29.90 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 19.9 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 19.9 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 15 per night
  • Valet parking fee: NZD 15 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Novotel Auckland Ellerslie Hotel
  • Novotel Ellerslie Hotel
  • Novotel Auckland Ellerslie
  • Novotel Ellerslie
4.2

Very Good

5 - Excellent
296
4 - Good
302
3 - Okay
73
2 - Mediocre
25
1 - Poor
6
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.0
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was so busy. If you want to drink water, you should come down to the bar and drink water and come back to the room. So impressive! Otherwise, pay for sparkling water in the fridge. Also, bathroom gave me the Nasty sewer smell. All facilities are too old. Novotel needs to be renovated or better to get the price down.

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one hotel that povides a good bedding configuration (2 double beds) when staying with kids. Our room was modern, clean and quiet. Beds were comfortable. Bathroom was just standard. We would simply pick this place for the convenience of easy onsite parking and the location. Central enough to get around Auckland. Staff were super friendly and checkin and checkout was quick.

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Staff were very friendly and helpful.

Stayed 3 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, nice looking Hotel, great spacious rooms. Staff friendly. Reasonable rates. What we didn’t like was the beds were extremely hard, they were very uncomfortable and we had to wait a long time to check out, not enough staff on the front counter. Will return though :)

Stayed 2 nights in Nov. 2019

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