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Overview of Novotel Auckland Ellerslie

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Exterior
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Novotel Auckland Ellerslie

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationMercy Ascot Hospital3 min walk
    Popular LocationEllerslie Racecourse5 min walk
    Popular LocationRemuera Village Shopping Centre14 min walk
    AirportAuckland (AKL-Auckland Intl.)24 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Superior Double Room, 2 Double Beds

    Room amenities

    • 29 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Double Room, 2 Double Beds
  • Executive Room, 1 King Bed

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed
  • Junior Suite, 1 Double Bed

    Room amenities

    • 35 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Suite, 1 Double Bed

About this area

Auckland

Located in Auckland, Novotel Auckland Ellerslie is in the business district and near a train station. Auckland Ferry Terminal and Princes Wharf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Rainbow's End. Looking to enjoy an event or a match? See what's going on at Mt. Smart Stadium or Spark Arena. Spend some time exploring the area's activities, including golf lessons and golfing.
Popular Location

What's nearby

  • Mercy Ascot Hospital - 3 min walk
  • Ellerslie Racecourse - 5 min walk
  • Remuera Village Shopping Centre - 14 min walk
  • ASB Showgrounds - 2 min drive
  • Cornwall Park - 3 min drive

Getting around

  • Auckland Greenlane Station - 5 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 24 min drive

Restaurants

  • Acacia — 1 min walk
  • Sierra Cafe - 13 min walk
  • Cafe @ Vicky One - 13 min walk
  • Thai Village Restaurant - 13 min walk
  • Sahana South Indian Restaurant - 14 min walk
View map

About this property

Novotel Auckland Ellerslie

4.5-star hotel near ASB Showgrounds
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Additionally, WiFi in public areas, valet parking and 24-hour room service are on-site. All 147 soundproofed rooms feature wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find pillow menu and free newspapers.
Novotel Auckland Ellerslie offers 147 forms of accommodation with a safe and free newspapers. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (NZD 15 per night)
  • Valet parking on site (NZD 15 per night; includes in/out privileges)
  • Extended parking on site (surcharge)
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 7 July 2020 to 30 April 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32 per person (approximately)
  • Fee for in-room wired Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 15 per night
  • Valet parking fee: NZD 15 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This Hotel property has been rated 4 star plus.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Novotel Auckland Ellerslie and receive a full refund?
Yes, Novotel Auckland Ellerslie offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Auckland Ellerslie cancellation policy on our site for more details about any exclusions or requirements.
Is Novotel Auckland Ellerslie pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Auckland Ellerslie?
Self-parking is available for NZD 15 per night. Valet parking is available for NZD 15 per night. Extended parking is available for a fee.
What time is check-in at Novotel Auckland Ellerslie?
Check-in begins at 2:00 PM.
What time is check-out at Novotel Auckland Ellerslie?
Checkout is at 11 AM.
Where is Novotel Auckland Ellerslie located?
Situated in the business district, this hotel is 2.9 mi (4.6 km) from Mt. Smart Stadium, and within 6 mi (10 km) of Sylvia Park and University of Auckland. SkyCity Casino and Sky Tower are also within 6 mi (10 km). Auckland Greenlane Station is only a 5-minute walk and Auckland Ellerslie Station is 22 minutes.
4.2
Very good
Rating 5 - Excellent. 304 out of 733 reviews
5 - Excellent 41%
Rating 4 - Good. 313 out of 733 reviews
4 - Good 43%
Rating 3 - Okay. 79 out of 733 reviews
3 - Okay 11%
Rating 2 - Poor. 31 out of 733 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 733 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service
Proximity to Mt Smart was good for attending a concert. Not convenient to any other attractions
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Location was great. Staff were very friendly and helfpul. Hard to find a park.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Only minor but fruit juices (Tomato) at breakfast was a bit off
Stayed 1 night in Jan 2020

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, room comfort
Stayed 2 nights in Jan 2020

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