Four Points by Sheraton Auckland
4.0 star property

Upscale hotel, walk to Sky Tower
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Four Points by Sheraton Auckland

Photo gallery for Four Points by Sheraton Auckland

Premium bedding, minibar, in-room safe, desk
City view
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Room, 2 Double Beds

Overview of Four Points by Sheraton Auckland

8.8

Excellent

Popular amenities

  • Breakfast available
  • Free WiFi
  • Gym
  • Parking available
  • Laundry
The price is NZ$179
Price available on 31/3/2024

Check out the area

396 Queen Street, Auckland, Auckland, 1010
  • Popular LocationQueen Street Shopping District1 min walk
  • Popular LocationTanuki Sushi & Sake Bar1 min walk
  • Popular LocationAuckland Britomart Station15 min walk
  • Popular LocationAuckland Newmarket Station9 min drive
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Room options

Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

Suite, 2 Bedrooms

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, View, Tower

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Blackout curtains
Sofa bed - single
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Balcony, City View

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, View

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, View, Tower

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Auckland

Four Points by Sheraton Auckland is located in Auckland Central Business District, a neighbourhood in Auckland, and is in a shopping district and near a train station. Sky Tower and Auckland Harbour Bridge are notable landmarks, and some of the area's popular attractions include Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Looking to get your feet wet? Rafting and surfing/body boarding adventures can be found near the property.

What's nearby

  • University of Auckland - 3 min walk
  • Sky Tower - 9 min walk
  • Auckland Domain - 14 min walk
  • Spark Arena - 5 min drive
  • Eden Park - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Kai Eatery - 3 min walk
  • Daldang - 2 min walk
  • Nando's Queen St - 3 min walk
  • The Classic Comedy & Bar - 1 min walk
  • Tanuki Sushi & Sake Bar - 1 min walk

About this property

Four Points by Sheraton Auckland

Upscale hotel near Sky Tower
Located close to University of Auckland and Auckland Domain, Four Points by Sheraton Auckland provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Queen's Head Bar & Eatery, features local and international cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Multilingual staff, smoke-free property and 2 meeting rooms
  • A 24-hour front desk, wedding services and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 255 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Free toiletries and hairdryers
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 35 per night)
  • Covered valet parking on site (NZD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Queen's Head Bar & Eatery
  • The Churchill

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,045 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Building
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Is Four Points by Sheraton Auckland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 31 Mar 2024 start from NZ$179.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton Auckland?

Self-parking is available for NZD 35 per night. Valet parking is available for NZD 55 per night.

What time is check-in at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Auckland?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Auckland located?

Located in Auckland Central Business District, this hotel is within a 10-minute walk of University of Auckland and Sky Tower. Auckland Domain and Spark Arena are also within 1 mi (2 km). Auckland Britomart Station is 15 minutes by foot and Gaunt Street Tram Stop is 21 minutes.

Four Points by Sheraton Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 568 reviews" "
Rating 8 - Good. 173 out of 568 reviews" "
Rating 6 - Okay. 46 out of 568 reviews" "
Rating 4 - Poor. 18 out of 568 reviews" "
Rating 2 - Terrible. 12 out of 568 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Auckland for one night to attend a conference at Auckland Uni. The location of the hotel was excellent. Being a Monday only the lobby restaurant was open but the menu range was good and we were happy not to have to venture out. Valet parking suited us, Concierge took our bags to the car on check out and we were able to pick up the car after our conference. Easy, convenient.and ideal for a one night biz stay.
Stayed 1 night in Mar 2024

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Waiting 30 minutes tryna ng to get room service before giving up - no apologies were given and no explanation as to why call was not taken. Maybe if staff is too busy for room service, an automated phone message would be good so people wouldn't waste their trip me.
Stayed 3 nights in Mar 2024

10/10 Excellent

Silvana

Travelled with partner
The lovely lady at front desk let us know of the various options for airport transit. Buses leave every 1/2 hour from SkyTower which is a 15 min walk from Four Points and a fraction of cost of a cab. $18 NZD pp vrs $100 NZD for cab.
Stayed 2 nights in Mar 2024

6/10 Okay

Sharon

Travelled with partner
Disliked: Cleanliness, amenities
The Churchill bar was great good service. Unfortunately not open on the second night and no signage informing residents. Restaurant was small with cafe sports bar in same area and cleanliness was poor same crumbs for 3 days. One staff member to cover 3 areas while the manager stood watching. Concierge was very helpful. Reception staff didn’t seem to know what they were doing obviously under trained.
Stayed 2 nights in Mar 2024

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Carmeila

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Property is nice, but we couldn’t check in up 7pm on day of arrival, no housekeeping, over charged for room.
Stayed 2 nights in Mar 2024

8/10 Good

Tessa

Travelled with group
Liked: Amenities, property conditions & facilities
We had a great stay and loved the location. Beds were super comfy. Room was on the small side and felt quite cramped when sharing with a friend as opposed to a partner.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mohsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was close to downtown area and you could walk to a lot of places.
Stayed 12 nights in Feb 2024

10/10 Excellent

Tehnee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and accessible, clean, ticked all the boxes
Stayed 1 night in Mar 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Receptionist very good could not fault. Bed excellent. Nice rooms. Do not waste your money for breakfast worse service and yuk food. I waited an hour for 2 fried eggs to order asked 3 times. I one spoke English did not understand the word egg. Husband got an omelette did not eat it no flavour tasted bland. Buffet average why you would have steamed pumpkin I have no idea. No mushrooms no tomatoes but pumpkin. Hash browns over cooked the 2 left. Asked if more weee coming again 30 mins later none. I paid $39 for an underwhelming experience. Again hotel lovely could not fault it