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Overview of SkyCity Hotel

Photo gallery

Featured image
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Flat-screen TV, iPod docking station, pay-per-view films
In-room safe, desk, iron/ironing board, free cots/infant beds
VIP Access

SkyCity Hotel

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationSky Tower1 min walk
    Popular LocationViaduct Harbour10 min walk
    Popular LocationAuckland Ferry Terminal11 min walk
    AirportAuckland (AKL-Auckland Intl.)28 min drive

Choose dates to view prices

Premium Twin Room

4.7/5 guest room rating
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Twin Suite

4.8/5 guest room rating
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Plus Twin Room (incl selected minibar, Late check-out, Nespresso)

5/5 guest room rating
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Twin Room (including Sky Tower admission)

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Premium King Suite

4.7/5 guest room rating
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium King Room (including Sky Tower admission)

5/5 guest room rating
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premium King Room

4.8/5 guest room rating
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, Connecting Rooms (King Suite + Premium King)

  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Premium Plus King Room (incl selected minibar, Late check-out, Nespresso)

4/5 guest room rating
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Auckland

In the city centre and near a train station, SkyCity Hotel is in an area with great shopping. Sky Tower is a notable landmark, and some of the area's activities can be experienced at Auckland Ferry Terminal and Viaduct Harbour. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing.
Popular Location

What's nearby

  • SkyCity Casino - 1 min walk
  • Sky Tower - 1 min walk
  • Queen Street Shopping District - 4 min walk
  • Viaduct Harbour - 10 min walk
  • Auckland Ferry Terminal - 11 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • Fortuna Buffet Restaurant — 1 min walk
  • Orbit — 1 min walk
  • Kushi Takeaway - 4 min walk
  • Major Sprout - 4 min walk
  • Sunflower Cafe - 4 min walk

About this property

SkyCity Hotel

Luxury Auckland hotel in Auckland Central Business District, walk to Sky Tower
This smoke-free hotel features 15 restaurants, a full-service spa and a casino. WiFi in public areas is free. Other amenities include 8 bars/lounges, a fitness centre and 2 coffee shops/cafés. All 323 rooms offer free WiFi and free wired Internet, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, fridges and rainfall showerheads.
SkyCity Hotel offers 323 forms of accommodation with iPod docking stations and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, East Day Spa (surcharge).

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 48 per day)
  • Secured covered valet parking on site (NZD 55.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 27.9-30.0 for adults and NZD 13.90-16.90 for children
  • 15 restaurants and 2 coffee shops
  • 8 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Chinese
  • English
  • Filipino
  • Hindi
  • Korean
  • Russian
  • Vietnamese

Business services

  • A meeting room

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 27.9 and NZD 30.0 for adults, and NZD 13.90 and NZD 16.90 for children (approximately)
  • Covered self-parking fee: NZD 48 per day
  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at SkyCity Hotel and receive a full refund?
Yes, SkyCity Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SkyCity Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at SkyCity Hotel?
As of 22 Apr 2021, prices found for a 1-night stay for 2 adults at SkyCity Hotel on 9 May 2021 start from NZ$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is SkyCity Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at SkyCity Hotel?
Self-parking is available for NZD 48 per day. Valet parking is available for NZD 55.00 per night.
What time is check-in at SkyCity Hotel?
Check-in is from 3:00 PM - anytime.
What time is check-out at SkyCity Hotel?
Checkout is at 11 AM.
Where is SkyCity Hotel located?
Located in Auckland Central Business District, this luxury hotel is steps away from SkyCity Casino and Sky Tower. Viaduct Harbour and University of Auckland are also within 15 minutes. Auckland Britomart Station is 12 minutes by foot.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 780 out of 1415 reviews
5 - Excellent 55%
Rating 4 - Good. 467 out of 1415 reviews
4 - Good 33%
Rating 3 - Okay. 119 out of 1415 reviews
3 - Okay 8%
Rating 2 - Poor. 31 out of 1415 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 1415 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful & happy assisting us in every way. great amenities & close to everything
Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute you walk through the doors you know that everything is taken care of. The staff were friendly, the room was just the right size and the restaurant was excellent. The complimentary snacks and valet parking was the icing on the cake :)
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome no complaints
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lovely rooms
Stayed 1 night in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Great handy location. Comfortable bed in the heart of the city was the a good size room. Comfy bed and can cool shower Loved the welcome message on the screen. Hand written birthday card and chocolates was a nice personal touch. Room could do with a bit of sprucing up. Carpet was worn with a hole in one area, and a crack on the bathroom tiles. But over all a great stay in a great location
Stayed 1 night in Apr 2021

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