Overview of Novotel Auckland Airport

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Guest reviews

4.6 / 5Wonderful
3,064 reviews


  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available


What's nearby

AirportAuckland (AKL-Auckland Intl.)2 min drive
Popular LocationRainbow's End10 min drive
Popular LocationMt. Smart Stadium14 min drive
Popular LocationSylvia Park26 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Executive Room

    Executive Room

    Room amenities

    • 26 sq m
    • Sleeps 2
    Show details
  • Superior Room

    Superior Room

    Room amenities

    • 26 sq m
    • Sleeps 2
    Show details
  • Superior Room

    Superior Room

    Room amenities

    • 26 sq m
    • Sleeps 4
    Show details
  • Suite


    Room amenities

    • 54 sq m
    • Sleeps 2
    Show details

About this area


Located in Mangere, Novotel Auckland Airport is near the airport. Sky Tower and Otuataua Stonefields are local landmarks, and some of the area's activities can be experienced at Princes Wharf and Auckland Ferry Terminal. Check out an event or a game at Mt. Smart Stadium, and consider making time for Rainbow's End, a top attraction not to be missed.

Visit our Mangere travel guide
Popular Location

What's nearby

  • Rainbow's End - 10 min drive
  • Alexandra Park - 13 min drive
  • Mt. Smart Stadium - 14 min drive
  • ASB Showgrounds - 14 min drive
  • Sylvia Park - 26 min drive

Getting around

  • Manukau Station - 9 min drive
  • Auckland (AKL-Auckland Intl.) - 2 min drive


  • Where to eat
  • The Square – Serves breakfast, lunch and dinner. Open 24 hours. Kids' menu available.

About this property

Novotel Auckland Airport

Luxury hotel with restaurant and fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service and a business centre are on-site. All 263 soundproofed rooms feature WiFi and iPod docks. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include wired Internet and 24-hour room service.
Novotel Auckland Airport offers 263 forms of accommodation with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities


Available in all rooms: WiFi (NZD 10 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (NZD 5.10 per hour), Wired Internet (surcharge)

Parking and public transport

Self parking: NZD 25 per night
Valet parking: NZD 35 per night

Food and drink

Buffet breakfast available for a fee daily 5:00 AM–10:30 AM: NZD 34 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Soundproofed rooms


Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken


Business services

Business centre
Meeting rooms
Conference space (296 square feet)


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)


Designated smoking areas
TV in reception

Room amenities


Climate control (air conditioning)
Free cots/infant beds
Pillow menu


Free toiletries
Rainfall showerhead


32-inch LCD TV
Digital channels
iPod dock
Films for purchase

Food and drink

Coffee/tea maker


Iron/ironing board



Check-in between 2:00 PM - midnight
Express check-in


Check-out before 11 AM
Express check-out

Renovations and closures

This property is closed from 27 February 2020 to 30 April 2020 (dates subject to change).


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types accepted at this property

Diners Club
JCB International
American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 34 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5.10 per hour (rates may vary)
  • Fee for wired Internet in public areas: NZD 19.20 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 25 per night
  • Valet parking fee: NZD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

  • Novotel Auckland Airport Hotel
  • Novotel Auckland Airport
  • Novotel Auckland Airport Hotel Mangere
  • Novotel Auckland Airport Mangere
  • Novotel Auckland Hotel
All reviews

Guest reviews



5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were there at a very difficult time as everyone was having to leave the country due to covid19. The hotel was packed and it was a hectic and crazy time. The staff remained calm and friendly throughout everything and our room was clean and tidy. For a crazy tome, they did a very good job.

Stayed 1 night in Mar. 2020


    Unfortunately we were unable to stay at this hotel as upon arrival we were told that the New Zealand gov't had contracted for all the rooms due to the COVID-19 crisis. We were then transferred to a much inferior "sister" property (IBIS) which we were not happy with. We will never stay at an IBIS hotel in the future. Room small, pretty much just room for the bed. Bed constantly moved away from way when tried to sit in the bed with back to the wall. No phone. Due to COVID no food at the hotel, although there was a grocery store nearby (rest of nearby stores & restaurants closed due to COVID gov't restriction). We were glad to get out of the IBIS hotel. Room was noisy with HVAC/plumbing noises...we had trouble sleeping.

    Stayed 1 night in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent, friendly staff & cleanliness of room. Good internet service and bathroom amenities.

    Stayed 1 night in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Comfortable and relaxing environment and proximity to International airport

    Stayed 1 night in Mar. 2020