5/5 Excellent
Michael
Travelled with partner
16 Jan 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is Wow, The Cordis never fails to deliver on an amazing stay, from the minute you check in with the wonderful, helpful and super efficient front desk staff to the minute you check out, everything is above expectations. We stayed in the new Pinnacle Tower this stay, it was beautifully furnished and as always the super comfortable beds! The breakfast is amazing, everything you could want and more, catering well for people who require a gluten free diet, these options are well away from the gluten options so makes it super safe. The pool area is just awesome, the only thing is the pool was pretty warm which on a really hot day wasn’t quite as refreshing as it could have been, also the soft scaping (plants etc) could be improved a little to give it that absolute wow factor (but this is just me living with someone who does this for a job so noticeable) but the pool is definitely a winner and we spent 2 days lying around making our way through their drinks menu (poolside service is fantastic too). There is also a free shuttle bus that runs on the hour down to the viaduct and back. The room service dinner is next level amazing, served on a set table with a meal warmer underneath! The Cordis is by far our favourite Auckland City hotel and I would go so far as to say our favourite New Zealand Hotel. The Cordis make customer service a priority and I can’t speak highly enough of every single staff member, they all go above and beyond to make your stay amazing!
Stayed 2 nights in Jan 2022