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Overview of Hilton Auckland

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Hilton Auckland

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationNew Zealand National Maritime Museum2 min walk
    Popular LocationPrinces Wharf2 min walk
    Popular LocationAuckland Ferry Terminal4 min walk
    AirportAuckland (AKL-Auckland Intl.)31 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, Harbour View (Plus)

4.6/5 guest room rating
  • 37 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Hilton, Twin Room

4.7/5 guest room rating
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Harbour View

4.7/5 guest room rating
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

King Hilton, Suite

5/5 guest room rating
  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Port Suite)

  • 53 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Plus)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, Harbour View

4.6/5 guest room rating
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 2 Single Beds

King Hilton, Room

4.6/5 guest room rating
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Relaxation Suite)

No guest room rating
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

About this area

Auckland

Located in Auckland, Hilton Auckland is in the city centre and on the waterfront. Sky Tower is a notable landmark, and some of the area's activities can be experienced at Auckland Ferry Terminal and Viaduct Harbour. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and mountain biking nearby. Guests love the hotel's central location.
Popular Location

What's nearby

  • New Zealand National Maritime Museum - 2 min walk
  • Princes Wharf - 2 min walk
  • Auckland Ferry Terminal - 4 min walk
  • Commercial Bay - 4 min walk
  • Queens Wharf - 5 min walk

Getting around

  • Auckland Britomart Station - 7 min walk
  • Auckland (AKL-Auckland Intl.) - 31 min drive

Restaurants

  • FISH — 1 min walk
  • Bellini Bar — 1 min walk
  • The Foodstore - 4 min walk
  • Industry Zen - 4 min walk
  • Botswana Butchery - 4 min walk

About this property

Hilton Auckland

Luxury Auckland hotel in Auckland Central Business District, walk to Auckland Ferry Terminal
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 187 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Balconies and iPod docking stations are standard, as are LCD TVs with cable channels.
Hilton Auckland offers 187 forms of accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 55.00 per day)
  • Valet parking on site (NZD 55 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 39 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Japanese
  • Korean
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (13024 square feet)
  • Meeting rooms 7

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • iPod dock
  • LCD TV
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 28 2021 to May 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 39 per person (approximately)
  • Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 55.00 per day
  • Valet parking fee: NZD 55 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Hilton Auckland and receive a full refund?
Yes, Hilton Auckland offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Auckland cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Auckland?
As of 22 Apr 2021, prices found for a 1-night stay for 2 adults at Hilton Auckland on 26 Apr 2021 start from NZ$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Auckland have a pool?
Yes, this property has an outdoor pool.
Is Hilton Auckland pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Auckland?
Self-parking is available for NZD 55.00 per day. Valet parking is available for NZD 55 per day.
What time is check-in at Hilton Auckland?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hilton Auckland?
Checkout is at noon.
Where is Hilton Auckland located?
Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of Auckland Ferry Terminal and Commercial Bay. Viaduct Harbour and SkyCity Casino are also within 10 minutes. Auckland Britomart Station is 7 minutes by foot.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 593 out of 969 reviews
5 - Excellent 61%
Rating 4 - Good. 250 out of 969 reviews
4 - Good 26%
Rating 3 - Okay. 74 out of 969 reviews
3 - Okay 8%
Rating 2 - Poor. 39 out of 969 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 969 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service, comfy beds. Free upgrade for our wedding anniversary to a harbor facing room was great. Loved the peach bellinis at the bar. Husband was disappointed the swimming pool was out of action for repairs but we still had a wonderful stay
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location, would definitely return
Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel, friendly and helpful staff and perfect location for our ferry to waiheke and restaurants in viaduct. Nice buffet breakfast also with a large selection of food.
Stayed 1 night in Dec 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fantastic stay except when we went to get breakfast and asked if we coukd have some toast and coffee, was tokd we coukd get this service on the liwer floor. When we arrived was informed we needed to go back upstairs. We didnt want a full breakfast abd asked to stay downstsirs. Our order was mucked up by staff member who didnt really listen, it felt he was annoyed we where there. Lovely lass made us coffee and got us what we ordered.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Mar 2021

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