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Reviews of Ramada Suites By Wyndham Albany

4 out of 5
Ramada Suites By Wyndham Albany
254 Cornerstone Drive, Auckland, Auckland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 658 reviews" "
Rating 8 - Good. 211 out of 658 reviews" "
Rating 6 - Okay. 38 out of 658 reviews" "
Rating 4 - Poor. 13 out of 658 reviews" "
Rating 2 - Terrible. 5 out of 658 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keren

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ramada Albany on 15 Apr 2024
Hi Keren, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Angela

Travelled with family
Liked: Amenities
Great customer service. Kitchen was well stocked with everything you needed. Room was very clean and well organized
Stayed 1 night in Mar 2024
Response from Ramada Albany on 6 Mar 2024
Hi Angela, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Kirsten

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
The shower required attention in our room as it was very mouldy. As a paying guest this is just not acceptable. Everything else was fine.
Stayed 2 nights in Feb 2024
Response from Ramada Albany on 27 Feb 2024
Hi Kirsten, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

wayne, torquay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ramada Albany on 19 Feb 2024
Hi Wayne, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

BIJEND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organised .
Stayed 5 nights in Feb 2024
Response from Ramada Albany on 13 Feb 2024
Hi Bijend, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping and dining at Westfield Albany. Good public transport and motorway links. The only slight negative for us is that Ramada properties have wall mounted toiletriy bottles in the bathroom and shower. It would n far easier to use a pump action as it is very difficult to squeeze with 2 hands and catch the fluid. My wife has an issue with one hand which means she dannot squeeze the bottles. We now take our own small siaps when we use Ramada which is a hassle to always remember. Please consider a pump action.
Stayed 2 nights in Feb 2024
Response from Ramada Albany on 13 Feb 2024
Hi Tim, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Steve

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is well kept and the staff were great. The surrounding area is a bit average but a better food offer was only a couple of blocks away. As a functional place to stay overnight or two this property is fine. No swimming pool, gym or cafe just a comfy room for the night, so if thats all you need this property ticks all the boxes.
Stayed 2 nights in Feb 2024
Response from Ramada Albany on 8 Feb 2024
Hi Steve, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Byeongyeon

Stayed 3 nights in Feb 2024
Response from Ramada Albany on 21 Mar 2024
Hi Byeongyeon, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Mehdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and clean, just it's better to have more cutlery and kitchenware and also to have hand wash dishes sponge. Hotel needed at least one normal restaurant, all around the hotel was specific restaurant.
Stayed 4 nights in Jan 2024
Response from Ramada Albany on 8 Feb 2024
Hi Mehdi, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ramada Albany on 8 Feb 2024
Hi Ron, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

RAYMOND

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to motorway but very little noise
Stayed 1 night in Jan 2024
Response from Ramada Albany on 8 Feb 2024
Hi Raymond, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Carol

Liked: Cleanliness, staff & service
The room was clean. Reception staff was helpful. Kitchenette was well-equipped. Bed was comfortable. Hotel itself is a bit rundown.
Stayed 1 night in Jan 2024
Response from Ramada Albany on 8 Feb 2024
Hi Carol, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Carol

Stayed 1 night in Jan 2024
Response from Ramada Albany on 8 Feb 2024
Hi Carol, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ramada Albany on 8 Feb 2024
Hi Eve, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Chenchen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Chenchen, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Chris

Stayed 1 night in Jan 2024
Response from Ramada Albany on 8 Feb 2024
Hi Chris, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Tracey, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Hans-Jurgen

Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Hans, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

janice

Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Janice, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Jackie

Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Jackie, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi John, Thank you for your feedback. Warm regards, Team Ramada

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Martin, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

luciana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Luciana, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Anne

Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Anne, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it safe clean and had everything I needed. The staff were helpful and friendly. Parking was great all and all I recommend this place for a pleasant stay. Five stars.
Stayed 4 nights in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Nigel, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Htike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to everything
Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Htike, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Phillip

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ramada Albany on 5 Dec 2023
Hi,Thank you for your feedback.Warm Regards,Team Ramada

10/10 Excellent

ronald

Stayed 1 night in Dec 2023
Response from Ramada Albany on 8 Feb 2024
Hi Ronald, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Taramati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Ramada Albany on 28 Nov 2023
Thank you for your positive feedback.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel doesn't have it's own restaurant, there are tonnes of really nice eatery or fast food options literally right outside the front door. Only very minor thing was that the TV in our room didn't have Chromecast, but the handbook indicated it did/should, which would have been nice to be able to cast Netflix from a small device to the TV. Very friendly staff - even the cleaners! Enjoyed our stay, would go again.
Stayed 1 night in Nov 2023
Response from Hotel Duty Manager on 28 Nov 2023
Hi Paul,Thank you for your feedback.

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, excellent rooms, great eating downstairs, and really good value.
Stayed 1 night in Nov 2023
Response from Ramada Albany on 19 Nov 2023
Hi Neville , Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Aroha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ramada Albany on 18 Nov 2023
Hi Aroha , Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & tidy with every think you need
Stayed 1 night in Oct 2023
Response from Ramada Albany on 12 Nov 2023
Hi Peter , Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Tueta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ramada albany on 10 Nov 2023
Hi Tueta , Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023
Response from Ramada Albany on 28 Nov 2023
HI ANDREWThank you for the positive feedback.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Everything we needed and close by shops
Stayed 1 night in Nov 2023
Response from Ramada Albany Team on 8 Nov 2023
HI Ian,Thank you for your positive feedback and we will look forward to welcoming you in future.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Ramada Albany on 6 Nov 2023
Hi David , Thank you for your feedback. Warm regards, Team Ramada

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
This was the worst room I’ve had in my 3 or 4 stays here. The tv is faulty with a pink hue, the bedroom light switch was missing a cover and the hairdryer that you gave to press is barely usable for guests with weak hands or forearms. It is not worth the gimmick.
Stayed 1 night in Nov 2023
Response from Ramada Albany on 6 Nov 2023
I'm sorry to hear about your disappointing experience with your recent room stay. i have noted your feedback and will get the things fixed as soon as possible in that room. Please give us another chance to serve you better. Looking forward to see you again

10/10 Excellent

Gemma

Stayed 1 night in Oct 2023
Response from Ramada Albany Team on 22 Nov 2023
Hi GemmaThank you for your positive review.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ramada Albany Team on 2 Nov 2023
Hi AnneThank you for the posituve feedback.

10/10 Excellent

Kobie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Ramada. The staff were very friendly, and my room was super clean. I had everything I needed, and there were plenty of dining options close by.
Stayed 1 night in Oct 2023
Response from Ramada Albany on 31 Oct 2023
Hi Kobie, Thank you for your feedback. Warm regards, Team Ramada

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ramada Albany on 31 Oct 2023
Hi Joanna, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent, washer and dryer in room too. Enjoyed a meal at Mr Charcoal underneath the hotel . Wouldn’t hesitate to return, highly recommend.
Stayed 3 nights in Oct 2023
Response from Ramada Albany on 30 Oct 2023
Hi Jane, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ramada Albany Team on 30 Oct 2023
HI SarahThank you for your positive review.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean hotel with convenient free car park and close to Westfield centre.
Stayed 1 night in Oct 2023
Response from Ramada Albany on 30 Oct 2023
Hi Tim, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, thank you very much .. Have returned already.
Stayed 1 night in Oct 2023
Response from Ramada Albany on 27 Oct 2023
Hi Jane, Thank you for your feedback. Warm regards, Team Ramada

4/10 Poor

Roman

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Ramada Albany on 27 Oct 2023
Hi Roman, Thank you for your feedback. Warm regards, Team Ramada

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was excellent, staff friendly and professional
Stayed 2 nights in Oct 2023
Response from Ramada Albany on 24 Oct 2023
Hi Michael, Thank you for your feedback. Warm regards, Team Ramada