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Reviews of Boulevard Hotel

3.5 out of 5
Boulevard Hotel
15 Alpers Ave, Auckland, Auckland

Reviews

7.6

Good

Rating 10 - Excellent. 141 out of 459 reviews" "
Rating 8 - Good. 173 out of 459 reviews" "
Rating 6 - Okay. 82 out of 459 reviews" "
Rating 4 - Poor. 36 out of 459 reviews" "
Rating 2 - Terrible. 27 out of 459 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Angus

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We were kindly phoned to let us know that our pre-paid room was ready for an early check-in if we wanted. We specifically requested a quiet room away from the elevators and that was granted. Our room was well appointed and furnished, spacious, clean, with new carpet. We will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Jewel

Stayed 1 night in Apr 2024

10/10 Excellent

Quin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good stay and welcoming staff and very kind
Stayed 3 nights in Apr 2024

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot, nice & easy for all we needed & very nice staff
Stayed 2 nights in Apr 2024

6/10 Okay

Wedge

Liked: Staff & service, property conditions & facilities
Handy to town
Stayed 1 night in Mar 2024

6/10 Okay

Patricia

Liked: Cleanliness
Lovely big, light room. Good location. However, the bedlinen was too small for the size of the bed. Also the fridge was broken and despite alerting reception sbout this it was not fixed during our 4 night stay.
Stayed 4 nights in Mar 2024

6/10 Okay

Debbie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells like cigarette
Stayed 1 night in Mar 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to shops/supermarket. Free parking.
Stayed 2 nights in Mar 2024

8/10 Good

Haley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had low expectations due to previous reviews, however were pleasantly surprised by the room. It was large and clean. Towels, shampoo etc were provided for us, and the sheets were good quality. We were happy to have a microwave, however we did not have the right number of mugs, and no cutlery, plates, bowls etc. We were able to get these from the front desk, but there was a shortage of bowls. Probably the main thing to expect is that the room is minimally serviced. The rubbish was removed but sheets were not changed, or dirty dishes replaced. We weren't really expecting this so it was fine, but if you had the expectation of new dinnerware etc then you would be disappointed. All in all we felt it was a good price for what we got.
Stayed 3 nights in Mar 2024

8/10 Good

Jessica

Stayed 2 nights in Feb 2024

10/10 Excellent

Cole

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Stayed for one night with wife and 2 teenagers. Family suite worked a treat and was good value for money in a great location to our chosen destinations around Auckland.
Stayed 1 night in Feb 2024

6/10 Okay

Rankin

Travelled with partner
Could use some minor touches for overall care of the facilities and service.
Stayed 3 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Janice

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Neelam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great area and safe place
Stayed 4 nights in Apr 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no milk in the room so unable to have hot drinks. No TV remote. Toilet roll holder broken and extractor fan in bathroom not working. Room was a good size and bed very comfortable.
Stayed 1 night in Feb 2024

4/10 Poor

Sharon

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired, stained carpets in front of lifts on ground and first floor. Promised one room over the phone but given another on arrival. Room very average - bathroom mirror smeared and dirty, outside fridge door wouldn’t even close, bed cover had a stain on it, mattress protector all ruffled under the fitted sheet on entering the room, so the bed wasn’t even made properly and towels were smelly. Would not stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, only about a 10 minute walk to the shopping center Big room, and bathroom
Stayed 2 nights in Jan 2024

6/10 Okay

Sonia

Room was good but awful entry with dirty carpet and was unenviable. Always had rubbish at entry area. Could be amazing but run down
Stayed 2 nights in Jan 2024

2/10 Terrible

Danielle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Between the rubbish piled high in the reception area, the blood stained sheets on our beds, the mold covered pillow, leaking fridge and horrible smell in the room, I wouldnt recommend staying here. Staff acted as though we were an inconvenience when asking for a clean set of sheets. There was also a large dog in the facility barking in the hall near our room around 7pm??? DO NOT BOOK SAVE YOUR MONEY GO ELSEWHERE!!!

6/10 Okay

Rick

Travelled with family
Liked: Staff & service
Room was ok but carpet in Hallways was filthy which was off putting.
Stayed 1 night in Jan 2024

2/10 Terrible

Alexander

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything started out great, came into the property, cards were already made, room was ready, checked into our room, the room was nice and clean, a/c was great and cold. The next morning we noticed the water pressure in shower was weak and the sink came off from the counter and started leaking. We shut off the water and advised front desk. Hours went by and it was not addressed (think the pipes just needed tightening) we again reminded them about the sink but were advised that this would not be possible until the afternoon. We asked to change rooms. They changed us to the room next door and the air conditioning did not work and was not as clean. After some troubleshooting they could not figure out how to cool down the room. They offered to let us sleep in the room next door with the working a/c and use the bathroom in the room without a/c. Not the ideal solution but it worked. Hours later, Matthew came and advised us we weren't able to use both rooms and would have to stay in the room without the working a/c. By this time it was late and the room was starting to cool down because the temperature outside had cooled down so we thought the a/c started functioning and even extended for another night. After doing some sightseeing we came back and the room was a sauna! There was also noone in sight since they only work until 5p on sundays with a sign saying to call after hours. The hallsways were cooler than the room and we were unable to sleep!
Stayed 3 nights in Jan 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a one night stay to tour Auckland CBD landmarks at a reasonable price.
Stayed 1 night in Jan 2024

10/10 Excellent

HOI FAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable stay!! The room is HUGE and clean! It has smart TV and a big bathtub! And parking is easy!
Stayed 1 night in Dec 2023

10/10 Excellent

LTR

Stayed 3 nights in Dec 2023

10/10 Excellent

J W

Stayed 3 nights in Dec 2023

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but easy check in, large room a great stay
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daughter at the hospital so easy access by bus ans easy walking distance to shops and supermarket Very comfortable beds and very quiet at night Great staff helped us with TV
Stayed 2 nights in Dec 2023

8/10 Good

Antony

Stayed 2 nights in Nov 2023

10/10 Excellent

Dwaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room
Stayed 1 night in Nov 2023

8/10 Good

Dan Shang

Stayed 2 nights in Nov 2023

10/10 Excellent

Murray

Business traveller
Liked: Cleanliness, staff & service
Property a little tired. Corridors need fresh carpet but room was fine. Room larger than most hotels
Stayed 1 night in Nov 2023

10/10 Excellent

Georgiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Nov 2023

6/10 Okay

Rebecka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location. Parking is free and off street. Staff were very polite and helpful. Bed linens and towels were fresh. There was not a hair dryer in the room, but when I asked for one, I was given one straight away and an apology that there was not one already in the room. There was only one roll of toilet tissue in the bathroom, but thankfully we were there only one night. The bathroom and kitchen area could do with a really good deep cleaning. The shower head was falling apart and had very little water pressure. You had to step up into the shower, so if all rooms are designed the same it may not be ideal for those with mobility issues. The carpet in the room was ok, but the carpets in the hallways were quite stained and worn and those areas could also use a slap of paint to freshen up the place. It was value for the money, but I wouldn't book again if staying longer than one night.
Stayed 1 night in Oct 2023

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service
Weekend wrecker
No utensils or bread plates in shared kitchen or room. Shower door would not close, resulting in wet bathroom floor. Streaming rugby world cup semi finals was hopeless both days, smart tv set up frustrating. Left room from 10am to 2pm requested room to be serviced, not done. No replenished items, had to ask for towel replacement and rubbish removal. Bathroom floor not cleaned and dirty wet towels from wet floor not removed. Could hear elevator going up and down constantly in early hours of morning and a bizzare farting noise each time. I believe this was people doing painting preperation. Verandha from an adjoining room is next to our bedroom/lounge room and had to listen to an elevated Indian/middle eastern gentleman on his phone for sometime. The corridor from our room was masked off in plastic drop sheets and 5 asian men were painting between our room and the elevator with wet painted walls, and paint trays and pots across the floor and these men useing rollers. They had little regard gor us having to carry our personal gear from room to elevator and return on seversl trips. We had to avoid spilt paint on the plastic in order not to get it on our foot wear and spread it through walking. Hot water in shower ran out. Outside skip bins x 2 in carpark were over flowing and smelt.
Stayed 2 nights in Oct 2023

8/10 Good

Neville

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was tidy, convienient to town centre and the staff were helpfull and friendly.
Stayed 5 nights in Oct 2023

6/10 Okay

William

Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Fatimoh Bidemi Opeyemi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Ma. Rube

Travelled with family
Liked: Amenities
Great location, clean room and toilet
Stayed 1 night in Oct 2023

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the shops and restaurants. Good service , nice snd tidy room 👍
Stayed 1 night in Sep 2023

8/10 Good

Alex

Stayed 1 night in Sep 2023

10/10 Excellent

Shuang

Stayed 1 night in Sep 2023

10/10 Excellent

Blake

Liked: Cleanliness, staff & service
Nice and local, good staff
Stayed 1 night in Sep 2023

10/10 Excellent

Jenny

Travelled with group
Lovely sized room and large bathroom
Stayed 1 night in Sep 2023

10/10 Excellent

SangKyo

Stayed 2 nights in Sep 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was more than adequately equipped. I believe the air conditioning was having maintenance at the time so unfortunately room smelt a bit damp and i was cold during the night.. otherwise quiet and check in was easy
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Yea na don’t really recommend, not very clean and smells. Not many utensils. Parking is good though.
Stayed 1 night in Aug 2023

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The fridge wasn't clean, bed was uncomfortable (springs pushing through the mattress) so we left at 2am in the morning to head home. Couldn't sleep. We wont be returning to be honest.
Stayed 1 night in Aug 2023