Cots/infant beds, WiFi, bed sheets

Reviews of Auckland Northshore Motels & Holiday Park

2 out of 5

Reviews

6.6
Rating 10 - Excellent. 100 out of 654 reviews" "
Rating 8 - Good. 218 out of 654 reviews" "
Rating 6 - Okay. 175 out of 654 reviews" "
Rating 4 - Poor. 98 out of 654 reviews" "
Rating 2 - Terrible. 63 out of 654 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff who quickly dealt with any minor issues we had. Comfortable & clean rooms
Stayed 5 nights in Oct 2022
Response from Priya on 12 Oct 2022
Thank you so much for your kind feedback.

4/10 Poor

Terry

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2022

4/10 Poor

Jordan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay again. Holiday park really run down, a lot of permanent residents. Reception was lovely, offered upgrade at cheaper rate but overall below average.
Stayed 3 nights in Jun 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
My room looked clean and tidy but I found hair in the bathroom, carpet and on a pillow. An electrical socket was coming off the wall, the electric blanket lead had exposed wires. I thought the bed was comfortable.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
fine
Stayed 1 night in Apr 2021
Response from Reception Officer on 28 Apr 2021
Thank you for your valuable feedback

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2021
Response from Reception Officer on 23 Mar 2021
Thank you for your valuable feedback.

6/10 Okay

Verified traveller

Travelled with partner
The tv didn’t work and the manager wouldn’t agree to a discount of any sort and gave a couple of excuses why tv wasn’t working which weren’t very believable.
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
For the room, no AC especially since it was summer. The fact you had to pay for a shower. Showers/toilet were clean. Kitchen clean. Tv room was very uninviting. It had a gross smell. Pool - couldn’t see the bottom. Two night stay ended with a one night.Uncomfortable stay and feeling about the whole complex. Did not like it. Would not recommend. Would not re-book. Unhappy.
Stayed 2 nights in Jan 2021

6/10 Okay

AaronEverton, Christchurch New Zealand 🇳🇿

It was for the price not the greatest, as everything is past there used by date.
Stayed 3 nights in Jan 2021

6/10 Okay

Elena, Whangarei

Travelled with group
Liked: Cleanliness, staff & service
Reception very kind. Shower and toilets nice and clean. No free WiFi, can buy data for a lot of money, need to rent pots and pans, tv room poor no remote,
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020

4/10 Poor

Fiona, Whangarei

Travelled with family, Travelled with family and small children
Disliked: Amenities
I didn't feel safe staying here with the kids at all. I was told the pool wasn't clean by people that were long term stayers.
Stayed 1 night in Jul 2020
Response from Divya on 7 Jul 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Leona

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Very Comfortable but 2 downfalls
Stayed here during my friend's Engagement Party, the room I had with the Spa is incredibly awesome, having a Spa twice a day, everyday until it was time to go home! Having a nice big bed to myself was very comfortable! Wifi....unfortunately cost so much money, I ended up going to Burger King to purchase a Kid's meal just to use their WiFi. No air conditioning in the bathroom, need ventilation in the bathroom, as well as room need air conditioning. Had the fan going all day and night as it was too hot and stuffy. But otherwise a weekend away was worth it.
Stayed 3 nights in Jan 2020

6/10 Okay

Sebastien

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Amenities
Photos do not show much what place is reaaly like.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room had fleas had buy a can mortein also tv only had three channels office lady said all rooms the same.When you pay $160 for a suite 1 room apartment that look nothing like photo. outdated needed a paint and room smelt bed and couch uncomfortadle would not stay here again
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No aircon room smells musty...Pillows to small just too hot upstairs room with only a fan which wasn’t that good any way
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We liked that this was reasonably priced accommodation near Devonport. Room layout was spacious, comfortable beds, good kitchen in room. No outside noise overnight. In then bathroom the shower drain was blocked, and the toilet cistern dripped noisily overnight. Also had to turn noisy fridge off overnight to sleep. When I let reception know about the shower drain they were very apologetic, bit wouldn't be able to fix until morning, after we checked out. Unfortunate circumstances, but annoying for us.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Cory, Taranaki

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Can’t say anything positive about this place, unclean with bedbugs, we left after one night to seek a better place to stat
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Recommended if your not fussy.
swimmimg pool wasn’t the cleanest, jumped out of there with rashes everywhere.. receptionist plain rude and don’t look like they like the job their in! Don’t wanna talk to people your in the wrong job mate!!!!! Room was nice beds were comfortable! People were nice. Other then that algoods!
Stayed 2 nights in Jan 2020

4/10 Poor

Matt, Australia

Disliked: Cleanliness
Wasn't told that a standard room came without a toilet and shower. No-one came to make up my room the whole entire time I was there.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super comfortable bed. Very friendly and helpful staff
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Bed was so uncomfortable I had to move the mattress to the floor.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Unfortunately Room was very small and didnt look like the Pictures, lots of empty rooms and no upgrade was offered.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Need to use a token from the reception to use the shower. It was hot in our room.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff of nightmares
Paid for a private room. No bathroom, had to pay to use showers, internet was charged at $10/gB but cut out early, smelly room, so cramped it felt like a refugee camp.
Stayed 1 night in Nov 2019

2/10 Terrible

Asher, Whangarei

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never going back to this place again. Apon arrival we where ask to pay a bond after we had already paid online, there was nothing online stating a bond needed to be paid. Then went to use kitchen and there was absolutely no cutlery no pots and pans to use, we had to hire them, then went to use shower and had to pay to have a shower. Was shocking. The place looks and feels rundown. Room are small as bed are hard ae. Wouldn't recommend to anyone. The only good thing was they where able to change my booking when i had put wrong dates in after how many phone calls tho. Up your stantards.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Room was clean BBQ area could do with more cleaning but would stay there again
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Paper thin walls between our room and next door snd very noisy people.
Stayed 3 nights in Nov 2019

8/10 Good

Delwyn

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very dirty the bed not comfortable parking not good too small
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from Divya on 12 Nov 2019
Thanks for your feedback.

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from Divya on 12 Nov 2019
Thank you for your feedback.

4/10 Poor

robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
where not to stay
overpriced, old, dusty and simply the worst bed we have ever slept on. Service hopeless. There was a broken glass , we asked for a replacement. Reception said service gone home wil fix tommorrow. Never showed up . Asked again next evening, same story and again they never showed up
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Divya on 12 Nov 2019
Thank you for the feed back

8/10 Good

Verified traveller

Liked: Staff & service
Close to where we had to go and for a reasonable price.
Stayed 1 night in Sep 2019
Response from Divya on 12 Nov 2019
Thank you for the feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The service and cleanliness was ok but the beds are uncomfortable
Stayed 2 nights in Sep 2019
Response from Divya on 12 Nov 2019
Thank you for the feedback. Sorry for the Inconvenience. We will forward this to concern department.

8/10 Good

Robin and Langsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankyou.
Hi Auckland North shore Motel, we enjoyed our stay very quiet and cosy, helpful reception lady, friendly, close to various facilities, very clean toilet/shower areas.
Stayed 2 nights in Sep 2019
Response from Management on 10 Sept 2019
Thank you very much for your valuable feedback.

8/10 Good

Verified traveller

Travelled with group
Use of pool was great for kids! Appartments clean but utensils in apartments were very limited re cooking...even the tin opener didnt work!!
Stayed 1 night in Aug 2019
Response from Reservations on 25 Aug 2019
Thanks for your feedback. Sorry for the inconvenience. We will inform our housekeeping for the same.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019
Response from Reservations on 25 Aug 2019
Thanks for your feedback.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The accomodation was not in good condition. The stairs to our room were narrow, slippery and dangerous. The toilet did not work we were offered a change of room but we did not have time to pack and change. We stayed the 2nd night at a friend's home to avoid the toilet issues. Would not recommend this location
Stayed 2 nights in Aug 2019
Response from Reservations on 20 Aug 2019
Sorry for the inconvenience occurred. Please share you booking details we will forward it to the concern department.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2019
Response from Reception on 17 Jun 2019
Thank you for your feedback

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old rundown and basic and room smelt of old cigarette smoke - price should be significantly less for this quality
Stayed 1 night in Apr 2019
Response from Management on 30 Apr 2019
Thank you for the feedback