Land view from property

Reviews of Aarangi Motel

3 out of 5
Aarangi Motel
1 Melanesia Road, Kohimarama, Auckland

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 84 reviews" "
Rating 8 - Good. 31 out of 84 reviews" "
Rating 6 - Okay. 15 out of 84 reviews" "
Rating 4 - Poor. 7 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Franzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff; pet friendly, not matter what size the pet; very good equipment of the room, the heater provided did a great job heating the unit up. 2min walk to the beach. Fantastic. Would definitely stay there again.
Stayed 1 night in May 2024
Response from Ajay - Manager on 15 May 2024
Thank you Franzi for staying us and taking out time to leave a valuable and kind feedback. We are so glad to hear you enjoyed your stay and you were pleased with our service. Looking forward to welcoming you again and be recommended to your family and friends. Thanks & Best Regards Team Aarangi

10/10 Excellent

john

Business traveller
It is well located, excellent staff, highly recommended
Stayed 1 night in Apr 2024
Response from Ajay on 16 Apr 2024
Hi John!,Thank you for your kind feedback. Looking forward to serve you again and be recommended to your family and friends .Best RegardsTeam Aarangi

10/10 Excellent

Aimée

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy walk to beach and shops/restaurants, or a very short drive to St Heliers or Mission Bay. Accommodation was perfect for us and our two children, who had a separate bedroom with two single beds. Always seem to struggle getting accommodation with one double bed and two single beds unless you want to pay extortionate prices. Everything was super-lovely and we're really glad that we booked two nights here.
Stayed 2 nights in Mar 2024
Response from Ajay on 5 Apr 2024
Thank you Aimee for staying with us and taking out time to leave a review of your stay. We are glad to hear that you were pleased with the service and had a comfortable stay with us . Looking forward to welcoming you back again and be recommended to your family and friends.Thanks & Best RegardsTeam Aarangi

10/10 Excellent

Vinson

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Team Aarangi on 23 Mar 2024
Thank you Vinson for your kind feedback.Looking forward to serve you again and be recommended to your family and friends.Thanks & Best Regards

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff, very clean and tidy spacious room. Definitely would stay here again.
Stayed 1 night in Mar 2024
Response from Team Aarangi on 12 Mar 2024
Thank you Jonathan for your feedback,We are glad that you enjoyed your stay with us.Looking forward to serve you again and be recommended to your family and friends.

10/10 Excellent

Caroline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 8 is great. Nice kitchenette with small fridge, microwave, kettle, toaster. Dining area has a table with 4 chairs. Living room has a cozy sofa. Separate bedroom. Bed was comfortable. It was good that we had a fan as the evening was warm. Bathroom is big. Shower only. It was nice and quiet during the night except for a few crickets The motel is well situated. Very close to the beach. Veronica and Ajay are great hosts. Super friendly.
Response from Team Aarangi on 8 Mar 2024
Thank you Caroline for your kind feedback.Looking forward to serve you again and be recommended to your family and freinds.

10/10 Excellent

Nickson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff, close to amenities & clean cosy accommodation. Will come back again next time I’m in Auckland.
Stayed 2 nights in Feb 2024
Response from Team Aarangi on 25 Feb 2024
Dear Nickson Nikora,Thank you for choosing Aarangi and for your kind feedback.We are glad you enjoyed your stay.Congratulations on the Gold Medal. Wish you many more.Looking forward to welcome you again and be recommended to family and friends.Best Regards and Wishes

8/10 Good

Zoe

Good
Stayed 2 nights in Feb 2024
Response from Team Aarangi on 24 Feb 2024
Thank You for your feedback Zoe. It was a pleasure having you stay at our Motel.Looking forward to serve you again and be recommended to your family and friends. Best Regards

8/10 Good

Cameron

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Team Aarangi on 19 Feb 2024
Thank you Cameron for your valuable feedback.Looking forward to serving you again and be recommended to your family and friends.

10/10 Excellent

mitzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at reception was so very sweet and helpful and the hotel was clean and very close to the beach
Stayed 1 night in Feb 2024
Response from Team Aarangi on 17 Feb 2024
Thank you For your appreciation MItzu.Its a fuel for us to keep going and doing well.Looking forward to serve you again and to be recommeded to your friends.Best Wishes and Regards

10/10 Excellent

Carol

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.nice easy walk to the beach. Room was suited for my stay.very clean,tidy.looking forward to stay again in the year.owners were very understanding.good job.
Stayed 4 nights in Feb 2024
Response from Team Aarangi on 17 Feb 2024
HI Carol,Thank you for your feedback,.Looking forward to serve you again and be recommended to your family and friends.Thanks & Best Regards

10/10 Excellent

Roz

Liked: Cleanliness, staff & service, property conditions & facilities
Iur stay was very comfortable thank you for bejng great host
Stayed 2 nights in Jan 2024
Response from Team Aarangi on 9 Feb 2024
Dear Roz.Thankyou for your feedback.We are glad you had a lovely stay.Hope to welcome you again at Aarangi Motel and be recommended to your family and friends.Best Regards

4/10 Poor

Jasmine

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Disappointing for cost
The greeting staff were very good. The room is incredibly small and although has been painted the general condition is tired, dated and not worth $200 a night. Noisy. I had to wash saucepans and knives before I used them. Elbows hitting walls in toilet and shower. Overall - I stay in many motels and this was one of my worst experiences.
Stayed 2 nights in Feb 2024
Response from Team Aarangi on 9 Feb 2024
Thankyou for feedback Jasmine.We kept waiting for you to come, hope you got your keys.

10/10 Excellent

Jenna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aarangi Motel is an oasis. Beautiful gardens, fresh, sun soaked rooms, kind and professional management. 200m from the beach- the friendliest beach I have ever experienced! Whether you stay here on holiday or just passing through, this place is good for the soul. Highly recommended. Thank you AJ and Veronica.
Stayed 3 nights in Feb 2024
Response from Team Aarangi on 9 Feb 2024
Hello Jenna,Thank you For Your Feedback.We would to have you stay with us again.

6/10 Okay

Linda

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Ajay on 31 Dec 2023
Happy New Year Linda,Thankyou for staying with us,Please let us know how can we improve ourselves to get better in your books and be able to try to provide you a better experience next time.Thanks & best RegardsTeam Aarangi

8/10 Good

Katrina

Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from Ajay on 27 Dec 2023
Thank you for staying with us Katrina.Look forward to serving you again and be referred to your friends.RegardsManager

8/10 Good

Mary, Auckland

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly but did not indicate that the charge for a dog is $35.00 which i had to pay when i got there. Also not enough milk provided
Stayed 1 night in Dec 2023
Response from Ajay on 10 Dec 2023
Dear Mary,Thankyou for your stay at Aarangi Motel.We rechecked on Expedia, the policy regarding the pets is very clearly mentioned there, may be you missed it, please click the link below or copy and paste it in your browser to reconfirm;https://www.expedia.com/Auckland-Hotels-Aarangi-Motel.h17496729.Hotel-Information?chkin2023-12-10&chkout2023-12-14&x_pwa1&rfrrHSR&pwa_ts1702185885259&referrerUrlaHR0cHM6Ly93d3cuZXhwZWRpYS5jb20vSG90ZWwtU2VhcmNo&useRewardsfalse&rm1a2&regionId346&destinationAuckland%2C+Auckland+Region%2C+New+Zealand&destTypeCURRENT_LOCATION&neighborhoodId553248635974587171&selected17496729&latLong-36.85125%2C174.84173&sortRECOMMENDED&top_dp106&top_curUSD&userIntent&selectedRoomType201859226&selectedRatePlan209413621&searchId25787960-e135-4833-8da4-2b6738a51a66 .Also, we attentively requested you at check-in that if you needed anything you could ring us at the reception. I wish you would have asked, we would have gladly provided as you can understand that there is a limited amount of milk ampules we could keep in the tea-coffee holder box. Nevertheless, I sincerely hope we can have a chance to serve you better next time.Thanks & Best RegardsAjay

10/10 Excellent

Yeon jae

Stayed 1 night in Nov 2023
Response from Ajay on 27 Dec 2023
Thank you Yeon,Look forward to serving you again and your friends.Best regardsManager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Large room.
Stayed 1 night in Aug 2021
Response from Kavita on 16 Aug 2021
Thanks for giving us an amazing rating. We put our guest’s experience and satisfaction is our top priority and your rating reaffirms the hard work we put in every day. We look forward to seeing you again. Best Regards, Team of Aarangi Motel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice facilities
Stayed 2 nights in Jul 2021
Response from Kavita on 23 Jul 2021
Thanks for giving us an amazing rating. We put our guest's experience and satisfaction as our top priority. We look forward to seeing you again. Best Regards, Team of Aarangi Motel

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location, wifi connection wasn’t good
Stayed 3 nights in Jul 2021
Response from Kavita on 23 Jul 2021
Thank you for the review, we are sorry to hear that you didn't have a great experience during your stay. We hope that you will consider giving us another chance in the future. Best Regards, Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Offered downstairs room musty. Went upstairs.
Stayed 1 night in Jun 2021
Response from Kavita on 1 Jul 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Hot water in the very old shower did not work. Heard the people above us the entire night. I think 3 stars is too high. Very old motel
Stayed 1 night in Jun 2021
Response from Kavita on 27 Jun 2021
Sorry to hear that, We would try to fix this problem. Your feedback is valuable to us. Once again sorry for the Inconvenience.

4/10 Poor

Rob, Nottingham

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Simple kitchenette and living room, bathroom was old and dated, bedroom felt itchy
Stayed 3 nights in Mar 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Quiet. Safe and close to st Heliers Bay Cafe & Bistro
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Rooms have recently bee refurbished and despite the obvious age of the property our unit was clean and comfortable. We would definitely be happy to book this motel again.
Stayed 1 night in Dec 2019
Response from Aarangi Motel on 5 Feb 2020
We appreciate your views to our property thank you.

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Aarangi Motel on 4 Dec 2019
Thanks for staying with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice clean facilities, very helpful staff.
Stayed 5 nights in Nov 2019
Response from Aarangi Motel on 27 Nov 2019
Thanks.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
- Walking distance to Kohimarama beach and shops. -
Stayed 1 night in Nov 2019
Response from Aarangi Motel on 20 Nov 2019
Thank for staying with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this motel - location is great for a morning run along the waterfront and a lovely cafe at the end of the road for a yummy breakfast. Lovely area.
Stayed 2 nights in Nov 2019
Response from Aarangi Motel on 13 Nov 2019
Thanks, for staying with us. Aarangi Motel

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic and helped us with our late arrival time.
Stayed 1 night in Oct 2019
Response from Rupal on 7 Nov 2019
Thanks, Glenn see you next time

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to were we needed to be. Very peaceful area. Will stay there again. Staff very friendly
Stayed 1 night in Sep 2019
Response from Aarangi Motel on 23 Sept 2019
Thanks for your review. Really Appreciated Thanks

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Happy with our stay and staff very approachable Accommodation needed some small maintenance. a)Curtains not hanging correctly and drooping. b) Leak onto toilet cistern from roof.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Aarangi Motel on 28 Jul 2019
Thanks for your review.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like - customer services, cleanliness, car parking convenient, coffee tea provided, wifi
Stayed 2 nights in Jun 2019
Response from Aarangi Motel on 28 Jul 2019
Hi there, Thanks for your review. We really appreciate your feedback

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean & tidy, close to Mission Bay.
Stayed 1 night in Mar 2019
Response from Aarangi Motel on 20 Mar 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Aarangi Motel on 13 May 2019
Thanks for the Review

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from Aarangi on 28 Jan 2019
Thanks for your review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly, comfortable.
Stayed 3 nights in Nov 2018
Response from Aarangi Motel on 12 Nov 2018
Hi Susan, Thanks for your Review. Regards

8/10 Good

Al, Eastern Bay of Plenty

Liked: Room comfort
Good place to rest for the night. Beds clean. Bathroom could have been cleaner. Good location by the beach.
Stayed 1 night in Nov 2018
Response from Aarangi on 9 Nov 2018
Thanks for your feedback.

10/10 Excellent

Maestro, Auckland

Liked: Cleanliness, property conditions & facilities, room comfort
Close to the beach, private, comfortable, good service.
Stayed 1 night in Oct 2018
Response from james on 1 Nov 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
Definitely close to the beach, condition of rooms is deteriorating and aging. Overall it’s the location that’s the best thing about it.
Stayed 1 night in Oct 2018
Response from Aarangi Motel on 20 Oct 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient location for beach, city and Rdemuera
Good place to stay for getting about in the eastern suburbs
Stayed 4 nights in Sep 2018
Response from Aarangi Motel on 10 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 13 nights in Jul 2018
Response from Aarangi Motel on 8 Aug 2018
Thanks for the review. Hope to see you again

8/10 Good

Suleyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awsome
awesome
Stayed 1 night in Jul 2018
Response from James on 2 Aug 2018
Thanks Suleyman.. :)

4/10 Poor

Mo

Liked: Cleanliness
Disliked: Property conditions & facilities
Adequate for a business trip
No Luxuries here. Tired Motel. No Bath, Poor Water pressure. Hairdryer but no electricity outlet near a mirror. No TV in Bedroom the one in the living are was ok.
Stayed 4 nights in Jun 2018
Response from Aarangi Motel on 18 Jun 2018
We’re sorry you were unhappy with some of our facilities- we’ll work hard to fix the issue you experienced. Thanks for letting us know.