Had an enjoyable family weekend away, even though it was a wet and cold in Rotovegas. You could have mistaken it was summer with the pools covered roof, so perfect for the kids, while we lazed by the pool and did some reading. The staff are very friendly and always offered you service with a smile. My son who's a pianist was also allowed to play on the bars grand piano and was able to play some easy listening peices to the appreciation of those close by. We also received discounts on the buffet breakfast which was a lovely gesture. The rooms had brand new beds and made for a comfortable nights rest. This is our favourite place to stay in Rotorua and we will certainly be back again soon.
The service here is exceptional! the staff were always friendly always helpful, with my young baby anything I asked for wasn't hard! they always smiled and said hello if they were walking by. and this extends to all the staff even the maintenance man was nice :) well done Sudima! can't wait until our next conference
Had a wonderful stay. Was travelling on my own and the staff could not do enough to make feel more welcome and at home. Darren and Brent were especially kind helping me with my travelling arrangements, as there had been a mix up with my flights etc.
Would definitely stay there againl
Lynette from Melbourne, Australia
Close to eclectic restaurants and a beautiful lakefront, the Regent of Rotorua Hotel, in the city of Rotorua offers super …More
This is a wonderful hotel with some of the best service I've received ever. The reception had emailed ahead of time asking if there was anything we required before we even got there - they would even do a pantry shop if you like. We ordered a continental breakfast for the next day which was an extremely good deal. This was more of an apartment style lodging but was very modern and homey. There are shopping and dining options very close. They were even happy to help book any excursions for you as well.
Amanda from Edmonton, AB
Quest Rotorua Central is well located to service the local accommodation requirements of corporate entertainment and leisure …More
After reading recent feedback we booked. I then had a look at some older reviews, they did not rate the accommodation highly.
We were invited to inspect the rooms first by the manager, and had a quick look. So far so good. We decided to go with the first lot of rooms he gave the keys to inspect, no need to look at the other rooms.
Based on other rooms we took our own linen. It stayed in the car. The sheets and bedding were clean and crisp (I could tell by the crease marks on the sheets) The pillows were fine and had clean cases on them, as did the extra pillows in the wardrobe. The Sky was a bit tricky to figure out with the remote, but that took less than 5 minutes to figure out.
One of our rooms had a big corner bath tub, this was great. The housing for the heated towel rail was broken (I suspect some people using a towel rail as a grab bar) but it looked ok and was working and was in a safe condition. The bath and shower were clean.
The size of the rooms were very spacious with a bedroom and kitchen area etc. All kitchen facilities were available. The fridge was fine, worked well and was clean and in good order. The carpets were in good order.
The rooms had a radiator for heating and we nice and warm.
The rooms were not perfect, they were value for money and we got good value from them.
We used the pool and the mini golf. The pool was fine. Not too hot, not too cold. No one got sick, so it must by hygienic.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.