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Black Swan Lakeside Boutique Hotel

Photo gallery for Black Swan Lakeside Boutique Hotel

Featured image
On the beach
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets

Overview of Black Swan Lakeside Boutique Hotel

Black Swan Lakeside Boutique Hotel

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010

Explore the area

  • Popular LocationSkyline Rotorua3 min drive
  • Popular LocationRainbow Springs Kiwi Wildlife Park3 min drive
  • Popular LocationMitai Maori Village4 min drive
  • AirportTauranga (TRG)51 min drive

Choose dates to view prices

About this area

Rotorua

Black Swan Lakeside Boutique Hotel is located in Kawaha Point, a neighbourhood in Rotorua, and is in the suburbs and on the beach. Mitai Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's activities can be experienced at Volcanic Hills Winery and Government Gardens Golf. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. Guests appreciate the lodge's quiet location.
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Map

What's nearby

  • Skyline Rotorua - 3 min drive
  • Rainbow Springs Kiwi Wildlife Park - 3 min drive
  • Ogo - 3 min drive
  • Mitai Maori Village - 4 min drive
  • St. Faith's Anglican Church - 5 min drive

Restaurants

  • Black Swan — 1 min walk
  • Terrace kitchen - 6 min drive
  • Artisan Cafe - 6 min drive
  • Fat Dog Café & Bar - 6 min drive
  • Ali Baba's Tunisian Takeaways - 6 min drive

Getting around

  • Tauranga (TRG) - 51 min drive

About this property

Black Swan Lakeside Boutique Hotel

Upscale lodge on the beach, with 2 spa tubs
At Black Swan Lakeside Boutique Hotel, catch some rays at the beach, pamper yourself at the full-service spa or spend the day at a marina. All 9 soundproofed rooms feature free WiFi and Select Comfort beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, DVD players and LCD TVs.
Black Swan Lakeside Boutique Hotel offers 9 forms of accommodation with iPod docking stations and DVD players. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. 32-inch LCD televisions come with digital channels. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Black Swan Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 5 kilometers
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 2 hot tubs
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • DVD player
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Conference space (215 square feet)

Outdoors

  • Beachfront location
  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - 9:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: NZD 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Boutique & Lodge property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 35 out of 40 reviews
5 - Excellent 88%
Rating 4 - Good. 3 out of 40 reviews
4 - Good 8%
Rating 3 - Okay. 2 out of 40 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 40 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 40 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Romantic Getaway
Absolutely amazing. Modern, romantic and full of amenities like a hot tub, swimming pool, and delicious free breakfast. Arthur, the Manager, was very helpful in recommending sites to see around Rotorua.
Stayed 3 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Gorgeous boutique hotel tucked away but right on Lake Rotorua. Fantastic staff and lovely comfortable accommodation. Mala the manager on shift was so helpful as I was travelling with my elderly mother with mobility problems and they accomodated her needs so wonderfully. Would definitely return to this hotel in future for a longer stay as 1 night was not long enough.
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool decor. Staff in restaurant for dinner were excellent.
Stayed 1 night in Jul 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyable stay at this awesome little hotel. Malekai on the front desk was exceptionally helpful and friendly. The food was outstanding. Can recommenced heading up to the spa pool in the evenings.
Stayed 1 night in Jun 2019

4/5 Good

Stayed 2 nights in Jun 2019