171 Kawaha Point Road, Kawaha Point, Rotorua, 3010
Explore the area
Popular LocationSkyline Rotorua3 min drive
Popular LocationRainbow Springs Kiwi Wildlife Park3 min drive
Popular LocationMitai Maori Village9 min drive
AirportTauranga (TRG)62 min drive
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About this area
Rotorua
Black Swan Lakeside Boutique Hotel is located in Kawaha Point, a neighbourhood in Rotorua, and is in the suburbs and on the beach. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are cultural highlights, and some of the area's activities can be experienced at Volcanic Hills Winery and Government Gardens Golf. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Guests appreciate the lodge's quiet location.
At Black Swan Lakeside Boutique Hotel, catch some rays at the beach, pamper yourself at the full-service spa or spend the day at a marina. All 9 soundproofed rooms feature free WiFi and Select Comfort beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, DVD players and LCD TVs.
Black Swan Lakeside Boutique Hotel offers 9 accommodations with iPod docking stations and DVD players. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. 32-inch LCD televisions come with digital channels. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
2 hot tubs are on site along with an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Black Swan Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Awards and affiliations
Green/Sustainable Property This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge) up to 5 kilometers
Shopping centre shuttle (surcharge)
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM–10 AM
1 restaurant
1 bar
Room service available
Things to do
2 hot tubs
Full-service spa
Helicopter/aeroplane tours
Outdoor pool
Family friendly
DVD player
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
Front-desk safe
Library
No lifts
Guest services
Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
Chinese (Mandarin)
English
Business services
Conference space (215 square feet)
Outdoors
Beachfront location
Garden
Marina on site
Picnic area
Pool sunloungers
Pool umbrellas
Terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Spa open daily
Treatment room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:30 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Airport shuttle fee: NZD 100 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Boutique & Lodge property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua
Overall score and ratings
4.8
Exceptional
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Sunning accommodation on the lakefront of Rotorua. Great facilities - spa pool in an elevated grotto, swimming pool and gorgeous gardens. Kym, the manager was very welcoming and nothing was a problem.
Absolutely amazing. Modern, romantic and full of amenities like a hot tub, swimming pool, and delicious free breakfast. Arthur, the Manager, was very helpful in recommending sites to see around Rotorua.
Gorgeous boutique hotel tucked away but right on Lake Rotorua. Fantastic staff and lovely comfortable accommodation. Mala the manager on shift was so helpful as I was travelling with my elderly mother with mobility problems and they accomodated her needs so wonderfully. Would definitely return to this hotel in future for a longer stay as 1 night was not long enough.