Pullman Rotorua is located in Rotorua. Travellers eager for a bit of culture can stop by Mitai Maori Village, while those wishing to experience the area's natural beauty can explore Government Gardens and Lake Rotorua. Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park are also worth visiting.
This smoke-free hotel features a restaurant, a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. All 130 soundproofed rooms feature free WiFi and MP3 docks. Conveniences include sitting areas and electric kettles, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Pullman Rotorua offers 130 forms of air-conditioned accommodation with MP3 docking stations and minibars. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Valet parking on site (NZD 25 per day; includes in/out privileges)
Height restrictions apply for on-site parking
Food and drink
Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: NZD 39 for adults and NZD 19.50 for children
Coffee/tea in a common area
Free cots/infant beds
Free newspapers in reception
24-hour front desk
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Staffed front desk
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for full breakfast: NZD 39 for adults and NZD 19.50 for children (approximately)
Valet parking fee: NZD 25 per day (in/out privileges)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: NZD 60.0 per night
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)
Frequently asked questions
Yes, Pullman Rotorua offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Rotorua cancellation policy on our site for more details about any exclusions or requirements.
As of 20 Jun 2021, prices found for a 1-night stay for 2 adults at Pullman Rotorua on 21 Jun 2021 start from NZ$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Valet parking is available for NZD 25 per day.
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Situated in Rotorua, this eco-friendly hotel is within a 10-minute walk of Government Gardens and Polynesian Spa. Rotorua Central Mall and Rotorua Hospital are also within 15 minutes.
Not happy with the service given initially.
Expedia and Pullman did not communicate and due to that there was a confusion during check in which delayed our check in.
Especially with 2 little ones after a long trip.
We also requested a baby cot and we were told they wont be able to fit it in outlr room. Room had so much space. We requested for it again and told them the room has enough space to hold a baby cot. This time we were told that there are no cots available.
Our stay was not pleasant right from the time of check in till we checked out. If Pullman cant provide baby cots for ceetain room they should put a note with that room so anyone can make informed decision while booking.