COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Prince's Gate Hotel

Photo gallery for Prince's Gate Hotel

Featured image
Indoor pool, 3 outdoor pools
Indoor pool, 3 outdoor pools
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated

Overview of Prince's Gate Hotel

Prince's Gate Hotel

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

Explore the area

  • Popular LocationTamaki Maori Village3 min walk
  • Popular LocationPolynesian Spa6 min walk
  • Popular LocationKuirau Park13 min walk
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

Located in Rotorua, Prince's Gate Hotel is in the city centre and near the boardwalk. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Travelling with kids? Consider Rainbow Springs Kiwi Wildlife Park and Agroventures. Spend some time exploring the area's activities, including outlet shopping and winery tours. Guests appreciate the hotel's central location.

What's nearby

  • Tamaki Maori Village - 3 min walk
  • Government Gardens - 4 min walk
  • Blue Baths - 4 min walk
  • Polynesian Spa - 6 min walk
  • Kuirau Park - 13 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Nellie Budd Restaurant — 1 min walk
  • Duke's Restaurant — 1 min walk
  • Che Chorizo - 3 min walk
  • Fat Dog Café & Bar - 3 min walk
  • Artisan Cafe - 4 min walk

About this property

Prince's Gate Hotel

4.5-star, family-friendly hotel, walk to Polynesian Spa
This smoke-free hotel features 2 restaurants, 3 outdoor pools and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 50 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like fridges and electric kettles.
Prince's Gate Hotel offers 50 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna and a kids' pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna. Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: NZD 30-30 for adults and NZD 15-15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Children's pool
  • Hot springs
  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM to 10:00 PM
  • Indoor private bath (no minerals) in communal space
  • Outdoor private bath (no minerals) in communal space
  • Outdoor public bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for NZD 50.0 per day.
Cots (infant beds) are available for NZD 15.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 30 and NZD 30 for adults, and NZD 15 and NZD 15 for children (approximately)
  • Airport shuttle fee: NZD 30 per person (one way)
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 448 out of 976 reviews
5 - Excellent 46%
Rating 4 - Good. 370 out of 976 reviews
4 - Good 38%
Rating 3 - Okay. 112 out of 976 reviews
3 - Okay 11%
Rating 2 - Poor. 34 out of 976 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 976 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, reasonable breakfasts, expensive dinner menu
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms. Enjoyed having thermal pools onsite with extra towels provided for the pools.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot pools
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service
It was O for Awesome
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money! Room was nice and spacious. Staff (Rubina) was great! very helpful and accommodating.
Stayed 1 night in Jun 2021