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Prince's Gate Hotel

4.5 star property
Victorian hotel with 2 restaurants and 3 outdoor pools

Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Front of property
Library
Designer Room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is NZ$168
includes taxes & fees
17 July - 18 July

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Estate Room

Estate Room

Estate Room

8.6 out of 10
Excellent
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room

Designer Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

  • Sleeps 2
  • 1 Double Bed
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About the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

Luxury eco-certified hotel near Polynesian Spa
A poolside bar, an outdoor public bath (no minerals) and a terrace are just a few of the amenities provided at Prince's Gate Hotel. For some rest and relaxation, visit the 4 hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and an indoor pool
  • Free self-parking
  • Full breakfast (surcharge), hot springs on-site and a local area shuttle
  • Babysitting (surcharge), a TV in reception and a front desk safe
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 50 individually furnished rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Heating and fans
  • Designer toiletries and hairdryers
  • LCD TVs with premium channels
  • Fridges, childcare services and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day.

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Does Prince's Gate Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at Prince's Gate Hotel?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on 17 Jul 2025 start from NZ$168.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Prince's Gate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prince's Gate Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Prince's Gate Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Prince's Gate Hotel?

Checkout is at 10 AM.

Where is Prince's Gate Hotel located?

This family-friendly Rotorua hotel is located near the airport, within a 10-minute walk of Government Gardens and Polynesian Spa. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are also within 5 minutes.

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Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

The hotel is in a great location and the staff is very friendly!
Stayed 1 night in Jun 2025

10/10

Great location & beautiful rooms
Stayed 3 nights in Jun 2025

10/10

Unique antique style boutique hotel . Good for the soul with olde worldly elegance . Superb service all around.
Stayed 2 nights in Jun 2025

10/10

Had a great one night stay at Prince’s Gate. Awesome location, and a nice historic feel to the rooms and facilities. Even got a room upgrade which added to the stay. The pool was closed, but they remedied this by sending us to Polynesian spa free of charge which was a thoughtful touch.
Stayed 1 night in Jun 2025

8/10

Good experience, specious rooms, nice and clean, breakfast was for vegetarian and non veg. But the Thermal pools were under maintenance.
Stayed 1 night in Jun 2025

10/10

We had a great stay with a short walk to anything in town
Stayed 2 nights in Feb 2025

8/10

Great old hotel, nice meal in restaurant.
Stayed 1 night in Feb 2025

8/10

I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful
Stayed 1 night in May 2025

8/10

This is a historic property and hence a bit old. The location is pretty good - very close to the tourism centre and also a few minutes walk from Eat Streat. The staff are also nice and friendly. The room is spacious.
Stayed 1 night in Jun 2025

8/10

Historical architecture
Stayed 1 night in Jan 2025

10/10

Lovely very well maintained historic hotel. Great geothermal pool.
Stayed 2 nights in Feb 2025

10/10

We enjoyed sitting out on the veranda in the evening with a pre- dinner drink. Good size and comfortable room.
Stayed 3 nights in Apr 2025

6/10

Stayed here before and very nice place in excellent location. Spacious and comfy room. Disappointed that the hot pools were out of order due to maintenance. This was not mentioned on their website and one of the main reasons for booking here. They said I could go to Polynesian Spa and get a 20% discount…not okay since I had already paid the hotel and expected to use their pools.
Stayed 1 night in Jun 2025

10/10

Quirky wonderful gem of a hotel
Stayed 1 night in Jan 2025

10/10

All round great - nice breakfast
Stayed 1 night in Dec 2024

10/10

Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind
Stayed 2 nights in Feb 2025

8/10

Loved the atmosphere of an old hotel. Great being so close to walk to boardwalk, park, good restaurants, govt gardens. Had a great soak too!
Stayed 1 night in Feb 2025

8/10

Friendly staff!
Stayed 1 night in Jan 2025

10/10

Lovely place and genuinely helpful front desk
Stayed 1 night in Oct 2024

10/10

Lovely prooerty with history
Stayed 2 nights in Feb 2025

2/10

Property touted pools, hot tubs, and sauna. None were working during the visit. Room was extremely tiny. Would NEVER stay there again.
Stayed 1 night in May 2025

4/10

It felt run- down. Like a motel, not hotel. Spa did not work No room service.. No coffee dueing the day in the lounge.
Stayed 4 nights in Jun 2025

10/10

The property is an historical building, however we didn’t stay in the hotel as there are rooms added at the rear. These rooms are older style and a little tired. However saying that the room was comfortable, close to the park and all amenities
Stayed 1 night in May 2025

10/10

Beautiful colonial hotel❤️
Stayed 1 night in Sep 2024

10/10

Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site.
Stayed 3 nights in Oct 2024