Novotel Rotorua Lakeside

4.5 star property
Luxury hotel with 6 hot tubs and fitness centre
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novotel Rotorua Lakeside

Photo gallery for Novotel Rotorua Lakeside

Indoor pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Al fresco dining, open daily
Reception

Overview of Novotel Rotorua Lakeside

8.2

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Free WiFi
  • Parking available
  • Restaurant
The price is NZ$219
Price available on 7/4/2024

Explore the area

9-11 Tutanekai St, P O Box 348, Rotorua, 3201
  • Popular LocationMatariki Hangi & Maori Cultural Performance1 min walk
  • Popular LocationPicnic Cafe1 min walk
  • Popular LocationLady Jane's Ice Cream Parlour1 min walk
  • Popular LocationAmbrosia Restaurant & Bar1 min walk
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Room options

Twin Room, 2 Queen Beds, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lake View

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Twin Room, 2 Queen Beds, Lake View

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Lake View

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Rotorua

Located in Rotorua, Novotel Rotorua Lakeside is in the city centre. Government Gardens Golf and Rotorua Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Mount Ngongotaha. Waimangu Cauldron and DriftKartz are also worth visiting.

What's nearby

  • Eat Street - 1 min walk
  • Tamaki Maori Village - 10 min walk
  • Polynesian Spa - 13 min walk
  • Rotorua Central Mall - 14 min walk
  • Skyline Rotorua - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • Social Club - 6 min walk
  • Pig & Whistle Historic Pub - 8 min walk
  • Poco Tapas and Wine - 4 min walk
  • Cbk Craft Bar & Kitchen - 2 min walk
  • Lady Jane's Ice Cream Parlour - 1 min walk

About this property

Novotel Rotorua Lakeside

Luxury eco-certified hotel in a shopping district
Consider a stay at Novotel Rotorua Lakeside and take advantage of a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the 6 hot tubs. The on-site restaurant, Atlas, features international cuisine. Free WiFi in public areas, with a speed of 50+ Mbps, is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A lift, concierge services and laundry services
  • Guest reviews speak well of the pool, convenient parking and helpful staff
Room features
All 199 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with digital channels
  • Fridges, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Spanish, Thai

Sustainability

Sustainability practices

100% renewable energy
At least 10% of profits reinvested in community and sustainability
Electric car charging station
Geothermal energy
Housekeeping on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 15 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM–10:30 AM for a fee: NZD 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlas
  • Clarkes Bar

Things to do

  • 6 spa tubs
  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,444 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately NZD 34 per person
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 60 minutes per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Does Novotel Rotorua Lakeside have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6 AM to 11 PM.

How much does it cost to stay at Novotel Rotorua Lakeside?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Novotel Rotorua Lakeside on 7 Apr 2024 start from NZ$219.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Rotorua Lakeside pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Rotorua Lakeside?

Self-parking is available for NZD 15.00 per night. Limited spots are available.

What time is check-in at Novotel Rotorua Lakeside?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Rotorua Lakeside?

Checkout is at 11 AM. Late checkout is available for NZD 20 (subject to availability).

Where is Novotel Rotorua Lakeside located?

Located in the heart of Rotorua, this luxury hotel is steps away from Matariki Hangi & Maori Cultural Performance and Eat Street. Rotorua i-SITE Visitor Centre and Rotorua Hospital are also within 10 minutes.

Novotel Rotorua Lakeside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 1005 reviews" "
Rating 8 - Good. 338 out of 1005 reviews" "
Rating 6 - Okay. 158 out of 1005 reviews" "
Rating 4 - Poor. 67 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
It is looking a bit dated and worn.The shower in a bath is not the best when over 80yrs of age. Comfortable beds. Expected "secure" parking. To me, we paid for "street" parking - disappointed. Enjoyed the breakfasts.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to the bars and restaurants
Stayed 3 nights in Feb 2024

8/10 Good

Hans

The bathroom is tired
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Laura

Travelled with partner
The rooms are very tired and dated. The carpet and wall need redoing.
Stayed 1 night in Feb 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ... response time quick ... staff friendly and accommodating ... walking distance to and from activities ... delicious food ... variety of drinks ... shopping near by ... beautiful view of the lake ... can't say enough ... very pleased with whole experience ! Thank you !!!
Stayed 3 nights in Feb 2024

8/10 Good

Meng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Jan 2024

6/10 Okay

Nicolas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are old and not very clean. The property is very well located, with amazing views.
Stayed 1 night in Jan 2024

8/10 Good

Amir, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 2 nights in Jan 2024

6/10 Okay

Duncan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Warm and friendly staff, great location very close to town and Eat Street. Rooms were old, bathrooms in need of updating with showers over baths and shower curtains still being used. TV channels kept cutting out and glitching. Uncomfortable beds, very soft. I don't think the room was worth the price. Breakfast buffet a bit disappointing. Nice gym, pools ok.
Stayed 1 night in Jan 2024