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The County Hotel

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32-inch flat-screen TV with digital channels, DVD player
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of The County Hotel

The County Hotel

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
12 Browning Street, Napier, 4001

Explore the area

  • Popular LocationMarine Parade2 min walk
  • Popular LocationPania of the Reef2 min walk
  • Popular LocationNapier Beach3 min walk
  • AirportNapier (NPE-Hawke's Bay)9 min drive

Choose dates to view prices

About this area

Napier

The County Hotel is located in Napier. Marine Parade and Mission Estate Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ocean Spa and Faraday Centre. Looking to enjoy an event or a game while in town? See what's going on at McLean Park, or consider a night out at Napier Soundshell.
Visit our Napier travel guideOpens in a new window

What's nearby

  • MTG Hawke's Bay Museum - 2 min walk
  • Marine Parade - 2 min walk
  • Pania of the Reef - 2 min walk
  • War Memorial Conference Center - 2 min walk
  • Napier Beach - 3 min walk

Getting around

  • Napier (NPE-Hawke's Bay) - 9 min drive

Restaurants

  • Emporium Eatery & Bar - 2 min walk
  • The Rose - 2 min walk
  • Alexanders on Tennyson - 2 min walk
  • Mister D - 3 min walk
  • Adoro - 4 min walk

About this property

The County Hotel

Luxury Napier hotel in Napier South with restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 18 individually decorated rooms feature free WiFi and DVD players. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The County Hotel offers 18 forms of air-conditioned accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (NZD 10.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–9:30 AM: NZD 24.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

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5 star
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Guest rating 4.5+
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Washer and dryer
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Free WiFi
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Policies

Check-in

Check-in from 2 PM - 6:00 PM
Early check-in subject to availability
Early check-in fee: NZD 150
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 150

Special check-in instructions

The front desk is open daily from 8:30 AM - 6:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.00.
Cots (infant beds) are available for NZD 45 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 24.50 per person (approximately)
  • Self-parking fee: NZD 10.00 per day (in/out privileges)
  • Early check-in fee: NZD 150 (subject to availability)
  • Late check-out fee: NZD 150 (subject to availability)
  • Crib (infant bed) fee: NZD 45 per night
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 479 out of 663 reviews
5 - Excellent 72%
Rating 4 - Good. 142 out of 663 reviews
4 - Good 21%
Rating 3 - Okay. 31 out of 663 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 663 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 663 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities
Write a review

1/5 Terrible

Business traveller
Disliked: Staff & service
Booked online but when i turned up it was dark and locked up. I phoned and was told there was no room. When I said I had booked on expedia he told me it was too bad I had turned up too quickly. No help whatsoever - left standing on the street.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Old Style Boutique Hotel
We returned to The County Hotel as our previous experience was exceptional. This time around we we equally happy with our stay.
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historic building, great staff and service. On good condition for age, but room we had did not have an opening window, so was a bit stuffy. Ask for a room with opening windows if you want fresh air.
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The huge advantage this property has is its location right in the shopping district. While once a beautiful building, it is now very tired.
Stayed 1 night in Mar 2021