- Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020
Overview of The County Hotel
Photo gallery
Guest reviews
Wonderful
639 reviews
Guests rated this property 4.6/5 for cleanliness.
Amenities
- Free WiFi
- Air Conditioning
- Restaurant
- Breakfast Available
Map
12 Browning Street, Napier
Highlights
Ocean Spa3 min walk
Opossum World6 min walk
Napier Prison8 min walk
Napier (NPE-Hawke's Bay)12 min drive
Choose dates to view prices
Luxury Room
Photos of Luxury Room
Luxury Room
4.9/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- City view
- Sleeps 2
Superior Room, 1 King Bed, Jetted Tub
Photos of Superior Room, 1 King Bed, Jetted Tub
Superior Room, 1 King Bed, Jetted Tub
4.8/5 guest room ratingMore detailsRoom amenities
- 35 sq m
- City view
- Sleeps 3
About this area
Napier
The County Hotel is located in Napier. Mission Estate Winery and Church Road Winery are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's happening at McLean Park or Park Island Sports Complex.
What's nearby
- Marine Parade - 2 min walk
- Ocean Spa - 3 min walk
- Opossum World - 6 min walk
- Napier Prison - 8 min walk
- Bluff Hill Domain Lookout - 6 min drive
Getting around
- Napier (NPE-Hawke's Bay) - 12 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking: NZD 10.00 per day
Food and drink
Full breakfast available for a fee daily 7:30 AM–10 AM: NZD 24.50 per person
1 restaurant
2 bars/lounges
Room service available
Family friendly
Cots/infant beds (surcharge)
Dry-cleaning service
DVD player
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
Lift
Front-desk safe
Library
Guest services
Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Languages spoken
English
German
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Free toiletries
Hairdryer
Shower
Entertainment
32-inch flat-screen TV
TV/satellite channels
DVD player
Food and drink
Coffee/tea maker
Minibar
More
Connecting rooms available
Desk
Individually decorated
Individually furnished
Iron/ironing board
Phone
Safe
Slippers
Policies
Check-in
Check-in between 2 PM and 9 PM
Early check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 10 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.00.
Cots (infant beds) are available for NZD 45 per night
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: NZD 24.50 per person (approximately)
- Self-parking fee: NZD 10.00 per day (in/out privileges)
- Early check-in fee: NZD 150 (subject to availability)
- Late check-out fee: NZD 150 (subject to availability)
- Crib (infant bed) fee: NZD 45 per night
- Rollaway beds are available for an additional fee
- Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
County Hotel Napier
County Hotel
County Napier
Frequently asked questions
Guest reviews
For the record, I did not get to stay at the hotel. I had booked one night via Expedia which was non-cancellable or refundable. However, we could not make the trip due to a medical issue, and I immediately called the hotel to inform them two days before the check-in date. I was not expecting a refund but wanted to explore the possibility of a credit towards a future stay. The duty manager promised to relay the message, but I never heard back from the hotel even after a couple of messages and emails. While I totally understand that the hotel is not obliged to entertain my request since the booking is non-cancellable, I did expect the courtesy of a reply at the very least. It appears that the hotel is not terribly concerned with showing any goodwill to guests, which is most disappointing given the mostly positive reviews it receives.
Stayed 1 night in Mar 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Mar 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service in all aspects, we stayed the night and had dinner as well as breakfast the next morning. Staff service and food were awesome
Stayed 1 night in Feb 2020