The County Hotel

Property class: 5 and above

Choose dates to view prices

Located close to Art Deco Trust and MTG Hawke's Bay Museum, The County Hotel provides a library, laundry facilities and a restaurant. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Room options

View all photos for Deluxe Double Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a television, and a wardrobe.

Deluxe Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and two chairs.

Luxury Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room, 1 King Bed

A hotel room with a bed, a dresser, a chair, a lamp, and a vase with flowers.

Luxury Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

A spacious living room with a red carpet, leather armchairs, a fireplace, and a dining area with wooden furniture.

Luxury Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a window with curtains.

Luxury Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Napier South, a neighbourhood in Napier, The County Hotel is in a shopping district and near the beach. War Memorial Conference Center and Art Deco Trust are notable landmarks, and some of the area's activities can be experienced at Ocean Spa and Cape Kidnappers Golf Course. Don't miss out on a visit to National Aquarium of New Zealand. Fishing and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Napier travel guide
Map
12 Browning Street, Napier, 4001

What's nearby

  • A large yellow archway with the inscription "New Napier Avenue" and a street lined with trees and street lamps.
    Marine Parade
    2 min walk - 0.2 km
  • A garden with various green plants and a gravel path.
    Napier Beach
    2 min walk - 0.2 km
  • The National Aquarium of New Zealand entrance with a modern design, a sign for the Treasure Chest gift shop, and a clear sky.
    National Aquarium of New Zealand
    19 min walk - 1.7 km
  • Art Deco Trust
    2 min walk - 0.2 km
  • War Memorial Conference Center
    2 min walk - 0.2 km

Getting around

  • Napier (NPE-Hawke's Bay)
    13 min drive

Restaurants

  • The Rose
    2 min walk
  • Starbucks Napier
    3 min walk
  • Angkor Wat Kiwi Bakery & Cafe
    6 min walk
  • Vinci's Pizza
    1 min walk
  • The Bach
    3 min walk

About this property

The County Hotel

  • Luxury hotel remodelled in 2022 and located near Marine Parade
  • Located close to Art Deco Trust and MTG Hawke's Bay Museum, The County Hotel provides a library, laundry facilities and a restaurant. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar.
  • Additional perks include:
    • Self-parking (surcharge), express check-out and wedding services
    • Multilingual staff, meeting rooms and tour/ticket information
    • Smoke-free property, books and a reception hall
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
  • Extra amenities include:
    • Heating and ceiling fans
    • Egyptian cotton sheets and memory foam beds
    • Jetted bath, hydromassage showers and designer toiletries
    • 32-inch HDTVs with cable channels
    • Wardrobes/cupboards, electric kettles and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (NZD 15 per day)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • High-pile carpet in room
  • No lift
  • Thin carpet in public areas

More

  • 2 floors
  • Built in 1908
  • Edwardian architecture
  • Reception hall
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: NZD 65.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 55.0 per day.
Cots (infant beds) are not available

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self-parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in fee: NZD 65.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is The County Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The County Hotel?

Self-parking is available for NZD 15.00 per day. Limited spots are available.

What time is check-in at The County Hotel?

Check-in start time: 1:00 PM; check-in end time: 6:00 PM. Early check-in is available for a fee of NZD 65.00 (subject to availability). After-hours check-in is not available.

What time is check-out at The County Hotel?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is The County Hotel located?

Located in Napier South, this luxury hotel is steps away from Marine Parade, Art Deco Trust and MTG Hawke's Bay Museum. War Memorial Conference Center and Ocean Spa are also within 5 minutes.

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Reviews

The County Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 544 out of 749 reviews
Rating 8 - Good. 157 out of 749 reviews
Rating 6 - Okay. 34 out of 749 reviews
Rating 4 - Poor. 9 out of 749 reviews
Rating 2 - Terrible. 5 out of 749 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - historic & great location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Convenient location, helpful staff, and delightful style.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Staff very helpful and courteous. Beautiful old hotel near to town
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent and the room and bathroom were spacious and clean.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great stay in Napier at the County. Nice welcome, lovely staff and a nice room with a wee balcony and view. ..
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lovely staff and very charactfull property
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super clean room, friendly staff, convenient paid parking opposite hotel, loved the old world characters of the building. We'll be back!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Restaurants and shopping just around the corner.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff were amazing, polite, courteous and accommodating. Dinner on site was divine!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room. Whole hotel has a beautiful deco ambience. Very relaxing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
staff were awesome, room and building are beautiful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & helpful staff. Excellent decor and amenities. Retro theme with modern features. In the Art Deco district, just 2 blocks from the beach. Highly recommended!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Room spacious, nice view of the sea and balcony. Beautiful historic building
Delicious New Years Dinner
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Lovely period rooms, clean and modern amenities. Friendly, attentive staff and a lovely tradition of complementary port in the library An excellent location. Our second visit and it didn’t not disappoint in any way.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great historic hotel with lots of character. Our room was very comfortable and well decorated. The hotel is wonderfully quiet but perfectly located to explore Napier. A nice touch was the decanter of port in the library which you can help yourself to before bedtime.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was unique in its Art Deco decor & extremely comfortable & clean. The food in the restaurant could not be faulted. The standout though was the warmth & professionalism of the staff, particularly Karen who was extraordinarily helpful & pleasant.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Perfectly situated on the edge of town with multiple cafes, restaurants and shops only meters away. Fabulous staff and the restaurant was a joy. Highly recommended.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely delightful old style hotel. Our hostess was so welcoming, helpful and friendly. Our room was fantastic - very lush decor with all the glamour of the Art Deco period. Especially loved the gorgeous old library well stocked with books. The provision of some port to drink while relaxing in the large comfortable leather chairs with a book was a real treat. Would thoroughly recommend this hotel, particularly for those who welcome some good old fashioned hospitality. A great 4 nights and would definitely return. Many thanks.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb location, and a beautiful historic building. Add to that a very comfortable room and great hospitality, and they have a winning formula. This is a boutique hotel, that doesn’t have every service (eg: breakfasts) but they are very transparent on that, and helpful about finding those amenities. Angela was a wonderful host! And you feel like you’re living in a 1930s Napier art deco world!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and the staff very helpful, always enjoying staying at this hotel. Thanks
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the ideal art deco experience in the Art Deco Capital of the world. The room was excellent and the bed super comfortable. We especially loved taking port in the library with our fellow guests each evening. 5 stars
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great original building, so close to town. Fantastic service.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent preservation of historic bank turned into hotel. Kept the charming Victorian elements in this Art Deco city. Excellent restaurant (Curchill) with very good wine list.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at the County 8 - 9 times since 2009. Lovely art deco style hotel. Outstanding meals (try the lamb rump). Staff are just great. Angela is just the most welcoming and friendly hotel owner you will ever meet. Hotel is in the heart of the Napier CBD and across the road from the Marine Parade. Great secure parking across the street. Unbeatable.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a centrally located hotel, with lovely elegant rooms that are warm and welcoming. Unfortunately, the hotel cafe was closed for renovations whilst I was trying. But there are plenty of alternatives within a block or two walking distance.
Stayed 2 nights in Aug 2023