Mexico and Central America Beach Holidays

We stayed in the beachfront room with plunge pool. The view was unbeatable from our room and it's well worth the price. We also loved the fact that the hotel wasn't too crowded and we could get around easily. But we did face some issues as well - -We hung some of our beachware out to dry overnight in the balcony and those were stolen. I reported it to the front desk but didn't get much help except for an apology. -The food at the buffet and the a la carte restaurants were all very bland and didn't taste good at all. -The air-conditioning in the room was loud and constantly woke us up in the middle of the night. Overall there's lots of room to improve still.

Room with our own plunge was amazing! Convenient location of the room, staff were attentive, accommodating and friendly! Plenty options of food, perfect pools with pool bar and super close to the beach! Thank you!

very good customer service.

Clean. Staff was nice

The staff made this place such an enjoyable experience. They were helpful, responsive, and the most hardworking staff I have ever seen.

The whole facility and of course the ocean is beautiful at this resort. What stood out the most was the kindness and professionalism of their staff. Good job, we had a great stay. Jesse Alexander

very good customer service.

The grounds were beautifully maintained and the rooms were very comfortable and clean! Staying at this hotel certainly made our trip feel like a vacation where we could relax and breathe.