Search Pongakawa hotels

"Friendly staff, clean room"

"Kudos to Karen at the front desk for her outstanding service. Our room was taking longer than expected to be ready, and she proactively noticed that we had been waiting for around 40–45 minutes. To make up for the inconvenience, she kindly offered us complimentary drink vouchers, which was a thoughtful gesture. Overall, the property was clean and well-maintained, the staff were friendly and welcoming, and the complimentary tea and coffee facilities were a great addition. A very pleasant experience overall."

" Long wait at reception. Limited parking Bar area very nice"

"Location was great, hotel was super clean and Parking is ample. Good stay overall. Just one suggestion, maybe its time for them to change their old aircon units."

"Parking was good and secure but had trouble in initial entry"

"Clean Undercover parking "

"Great location, clean, nice heated pool a sauna and gym. Very clean room with all amenities you’d expect. "

"Great room, great location, nice staff. Breakfast was a bit bland and the artwork in the diningroom is terrible."

"Good stay overall, mini golf, ping pong and tennis. Room was tidy, just one issue with microwave starting, was bit old. Pool was heated, not hot, expected a bit higher for rotorua, recomend a few more degrees to make comfortable on the cold days but fine for exercise."