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VR Rotorua Lake Resort

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Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Overview of VR Rotorua Lake Resort

VR Rotorua Lake Resort

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
366 State Highway 33, Mourea, 3074

Explore the area

  • Popular LocationLake Rotoiti2 min walk
  • AirportRotorua (ROT-Rotorua Regional)7 min drive
  • Popular LocationRedwoods Whakarewarewa Forest13 min drive
  • Popular LocationPolynesian Spa16 min drive

Choose dates to view prices

About this area

Mourea

Located in Mourea, VR Rotorua Lake Resort is near the airport and on a lake. Te Amorangi Museum and Whakarewarewa: The Living Maori Village are cultural highlights, and some of the area's activities can be experienced at Lake Rotoiti Hot Pools and Rotorua Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Discover the area's water adventures with rafting and swimming nearby, or enjoy the great outdoors with hiking/biking trails and cave exploring. Guests love the hotel's quiet location.
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Map

What's nearby

  • Lake Rotoiti - 2 min walk
  • Okere Falls Scenic Reserve - 5 min drive
  • Hell's Gate and Wai Ora Spa - 6 min drive
  • Redwoods Whakarewarewa Forest - 13 min drive
  • Polynesian Spa - 16 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 7 min drive

Restaurants

  • The Grill — 1 min walk
  • The Bar — 1 min walk
  • Mourea Kitchen - 3 min walk
  • Okere Falls Store - 4 min drive
  • McDonald's - 8 min drive

About this property

VR Rotorua Lake Resort

4.5-star luxury hotel near Lake Rotoiti
This smoke-free hotel features a marina, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 42 rooms provide conveniences such as fridges and electric kettles, plus in-room free WiFi and LCD TVs with satellite channels. Other amenities available to guests include balconies or patios, room service and free tea bags/instant coffee. Change of towels is available on request
VR Rotorua Lake Resort offers 42 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 25+ Mbps

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10 AM: NZD 28 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Bike rentals
  • Bike parking
  • Boat tours
  • Boating
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Kayaking
  • Motorised watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Private picnics
  • Sail boating
  • Sauna
  • Steam room
  • Tennis

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • Hindi

Business services

  • Conference centre (3229 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

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Policies

Check-in

Check-in from 3 PM - 10:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 28 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Guests under 12 years old are not allowed in the fitness facility

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Amora Lake
Amora Lake Okawa Bay
Amora Lake Okawa Bay Mourea
Amora Lake Resort
Amora Lake Resort Okawa
Amora Lake Resort Okawa Bay Mourea
Amora Resort Okawa Bay
Lake Amora
Okawa Bay Lake Resort
VR Rotorua Lake Resort
VR Resort
VR Rotorua Lake
VR Rotorua Lake Resort Hotel
VR Rotorua Lake Resort Mourea
VR Rotorua Lake Resort Hotel Mourea

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 456 out of 992 reviews
5 - Excellent 46%
Rating 4 - Good. 363 out of 992 reviews
4 - Good 37%
Rating 3 - Okay. 118 out of 992 reviews
3 - Okay 12%
Rating 2 - Poor. 45 out of 992 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 992 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous lakeside spot with a nice pool, had a great meal in the restaurant
Stayed 1 night in Jan 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness
We are really disappointed with costumer service we never go back there
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms. Comfy beds and the best deep soak bath ever! Added bonus you can sit in it and watch the tv! Second time we have stayed and would definitely go back.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly staff and loved the pool!
Stayed 4 nights in Jan 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
The bathroom had missing fittings and seen the hotel. The room had a good view towards lake however walking towards lake was impossible due to dirty conditions of ground in hotel premises specifically for rooms 101 to 113.
Stayed 3 nights in Jan 2022