Independent in Phu Cuong from NZ$15

"Convenient transportation and good facilities"

"Extremely helpful & friendly stuff. They helped us arrange the trip to Ha Long Bay, took care for our luggage during the trip. They offer airport shuttles. Breakfast was tasty (there are always hot meals available) and is served from early hours so you can eat before your trip. Hotel is close to tourist center. Rooms are fine."

"Great people at the front counter, Thomas was especially helpful!"

"The room was tasteful and especially clean. The location was great for our tourism needs. What was unusually impressive was the staff. I rarely comment on my stays. The customer service and helpfulness of the staff is the finest and top notch. Highly recommended. "

"The service from the staff were all exceptional. Daisy the Duty Manger on the day of my check out was excellent, helpful and very pleasant. "

"👌"

"The staff that make you feel at home. Stella and Duong, in particular stand out amongst the rest. "

"I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites. "

"Beautiful hotels great location"