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"During our 5 night stay our room was never cleaned, when I requested daily cleaning. When I asked for help the only thing done was towels being dropped off. There is also no where to fill up water on property so we had to keep buying water to make coffee, tea and fill our water bottles."

"Staff was great"

"Very convenient location.self check in. No reception."

"Beautiful and peaceful accommodations. About 30 mins from Hilo town. "

"Beautiful setting and grounds. Very private, peaceful and relaxing. Well maintained and designed home. Great area for walks to enjoy the quiet, tranquil atmosphere. Great hosts who were very prompt in responding to our questions. The informative book with suggestions on dinning, etc was very helpful. Thanks again to our hosts, enjoyed our stay very much. "

"I would not recommend this hotel, unless there were no other decent choices. The front desk wasn't friendly or particular helpful both days we were there. Room was not great, none of us slept, roach on nightstand next to me. The reason I didn't give it lower was because of the bar restaurant. We were tired and hungry when we got in so went for the casual food in the bar area. Server was terrific, food was very good and live band playing was honestly incredible. This was the only good thing about our hotel experience. "

"Location was perfect to avoid Hilo traffic it you frequent to Volcano National Park or Mauna Kea or Kona. Kelly is an amazing host and her breakfast was amazing that personalized vegan/ vegetarian preferences as well. Kitchen was well stocked that guests can use for preparing their own meals. Hot tub is well kept and open till 10 pm. "

"Loved it here! Would have stayed longer but they were booked up. Great location. Short BEAUTIFUL walk to the beach/park. The woman at the front desk was so nice and helpful! A+"

"Room was clean and very unique. Loved this property and the vibe. Great location. Staff were excellent. Good amenities. Restaurants nearby. Would love to stay here again. "