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Overview of Castle Hilo Hawaiian Hotel

Photo gallery

Guest reviews

4.1 / 5Very Good
2,106 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationNaniloa Country Club1 min walk
Popular LocationLiliuokalani Park and Gardens6 min walk
RestaurantUncle Billy's Hilo Bay Hotel1 min walk
RestaurantFruit Palace7 min walk
AirportHilo, HI (ITO-Hilo Intl.)10 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Room, Garden View

    Standard Room, Garden View

    Room amenities

    • 32 sq m
    • Sleeps 4
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  • Suite, 1 Bedroom, Garden View

    Suite, 1 Bedroom, Garden View

    Room amenities

    • 56 sq m
    • Sleeps 4
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  • Junior Suite

    Junior Suite

    Room amenities

    • 50 sq m
    • Sleeps 2
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  • Deluxe Room, Ocean View

    Deluxe Room, Ocean View

    Room amenities

    • 35 sq m
    • Ocean view
    • Sleeps 4
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  • Superior Room, Ocean View

    Superior Room, Ocean View

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 4
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  • Suite, 1 Bedroom, Ocean View

    Suite, 1 Bedroom, Ocean View

    Room amenities

    • 69 sq m
    • Ocean view
    • Sleeps 5
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About this area

Hilo

Located in Hilo, Castle Hilo Hawaiian Hotel is next to a golf course and by the ocean. The area's natural beauty can be seen at Hamakua Coast and Rainbow Falls. Panaewa Rainforest Zoo and Onomea Tea Company Estate are also worth visiting. Our guests appreciate the hotel's central and quiet location.

Visit our Hilo travel guide
Popular Location

What's nearby

  • Naniloa Country Club - 1 min walk
  • Liliuokalani Park and Gardens - 6 min walk
  • Panaewa Rainforest Zoo - 3 min drive
  • Port of Hilo - 5 min drive
  • Hilo Farmers Market - 6 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 10 min drive

Restaurants

  • Queens Court Restaurant — 1 min walk
  • ICafe/Waioli Lounge — 1 min walk
  • Uncle Billy's Hilo Bay Hotel - 1 min walk
  • Fruit Palace - 7 min walk
  • The Hilo Bay Cafe - 9 min walk

About this property

Castle Hilo Hawaiian Hotel

3.5-star golf hotel, walk to Hamakua Coast
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and a meeting room. All 286 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include hairdryers, safes and phones.
Castle Hilo Hawaiian Hotel offers 286 forms of accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Hilo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 26 for adults and USD 16 for children
1 restaurant and 1 coffee shop/cafe
1 bar

Things to do

18 holes of golf
Fitness centre
Outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Tour/ticket assistance

Languages spoken

English

Business services

1 meeting room

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Eco-friendly toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Renovations and closures

The following facilities will be closed from 20 March 2020 until 30 April 2020 (dates subject to change):
  • Bar/Lounge
  • Dining venue

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.67 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 26 for adults and USD 16 for children (approximately)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Tax ID - GE-189-318-3488-01.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Castle Hilo Hawaiian Hotel
  • Castle Hilo Hawaiian
All reviews

Guest reviews

4.1

Very Good

5 - Excellent
748
4 - Good
912
3 - Okay
348
2 - Mediocre
75
1 - Poor
23
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 6 nights in Mar. 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Mar. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Perfect Hotel for the Hilo Marathon. Easy walk to start and located near by was an amazing ice cream place, so worked out. Staff was great and the food at the bar was good. Garden view was lacking as our room was over the entrance, so just saw concrete and the “resort” amenities were lacking as the pool was small and cold, there was no hot tub, and while there was a laundry room, which was a plus, there was no vending machine for soap/detergent.

    Stayed 2 nights in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The coqui frogs and the location to so many different awesome things!

    Stayed 3 nights in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It's nice because of the over pricing of the Kona side of the island. If you are looking to have an experience with the local culture this is the side to be on. Kona side has been white washed and over commercialized. Hilo has the equal balance to make it affordable and relaxing.

    Stayed 7 nights in Mar. 2020