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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayside hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Castle Hilo Hawaiian Hotel provides a peaceful escape with an 18-hole golf course and outdoor pool. Guests can enjoy breakfast or dinner at WSW The Steakhouse while taking in the garden surroundings, with the Port of Hilo just moments away for further exploration.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Gym
  • Laundry
The current price is NZ$433
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Banyan View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 km
  • Coconut Island Park - 7 min walk - 0.6 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Bayfront Park - 17 min walk - 1.5 km
  • Port of Hilo - 3 min drive - 2.7 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Hilo Bay Cafe - ‬9 min walk
  • ‪Ka Lihikai - ‬5 min walk
  • ‪Big Island Coffee Roasters - ‬11 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Hotel near Port of Hilo
Consider a stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and take advantage of an adjacent golf course, a terrace and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and 1 meeting room
  • ATM/banking services, a 24-hour front desk and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 286 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the size rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 1,249 reviews
The price is NZ$397
includes taxes & fees
30 Nov - 1 Dec
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on 7 Dec 2025 start from NZ$370.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilo Hawaiian Hotel, Trademark Collection by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Self-parking is free at this property.

What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Checkout is at noon.

Where is Hilo Hawaiian Hotel, Trademark Collection by Wyndham located?

Located in Keaukaha, this golf hotel is steps away from Hamakua Heritage Corridor and Naniloa Country Club. Liliuokalani Park and Gardens and Coconut Island Park are also within 10 minutes.

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Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 613 out of 1316 reviews
Rating 8 - Good. 371 out of 1316 reviews
Rating 6 - Okay. 193 out of 1316 reviews
Rating 4 - Poor. 74 out of 1316 reviews
Rating 2 - Terrible. 65 out of 1316 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ahmad

Liked: Cleanliness
Beautiful hotel Old furniture
Stayed 1 night in Nov 2025

10/10 Excellent

John

Beautiful room and rooms are huge! Recommend this hotel!
Stayed 2 nights in Nov 2025

8/10 Good

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient location to visit sites from around Hilo. Beautiful area with lots of areas to walk and enjoy the sites.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonetta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Nov 2025

8/10 Good

Kerry-Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, worth the trip.
Stayed 7 nights in Sep 2025

10/10 Excellent

john david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here many times
Stayed 1 night in Sep 2025

8/10 Good

ada

Liked: Cleanliness
Pleasant staff. Clean rooms. Hotel is Close to beautiful beaches. Pool area could use umbrellas. And Be sure to get your pool towels early in the morning. It was a pleasant stay.
Stayed 2 nights in Nov 2025

8/10 Good

Lonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plac
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view in the morning of Mauna Kea!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone has been so helpful and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind. Josiah at the front desk was great during our check-in. Beautiful view from the ocean front room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessie Albino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service overall
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Matt, This is Joey Basa. Glad to have met you and your Frenchie. I just wanted to let you know that Mary and Leinoni are incredible as well as your entire front office team! One of the reasons I returned to the Islands and to stay at your hotel. Very Thankful and grateful for your entire staff. You should be proud! Food and atmosphere were also amazing. Keep up your great work! Joey Basa
Stayed 6 nights in Nov 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and close to the airport. Staff was helpful and friendly.
Stayed 1 night in Aug 2025

2/10 Terrible

luciano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and non accommodating. No bottle waters available and just not a good place to stay.
Stayed 2 nights in Nov 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there multiple times everything is fine
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Disliked: Staff & service, amenities, property conditions & facilities
Location is good. Hotel is in need of a remodel - very dated appearance. No outdoor lounge area, did not clean our room or refresh towels
Stayed 2 nights in Oct 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice. I found the room furnishings to be old and the curtain was torn. Room was clean. I was surprised that room service was every other day. General space was sparsely furnished. I did not eat on site during my stay. The outside pool looked clean and is a nice size for lap swimming.
Stayed 2 nights in Nov 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is super basic easy. And I've stayed here multiple times so if it's not broke. I don't fix it.
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very nice area in Hilo-on Banyan street where there is a row of big beautiful Banyon Trees. There is a really pretty Japanese park within walking distance. Coconut island is also a quick walk and a beautiful spot to enjoy. The dining options at the hotel are very nice. Staff is friendly
Stayed 3 nights in Sep 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the water. Quiet, no noise from neighbours. Big beautiful 1 bedroom suite
Stayed 3 nights in Sep 2025

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the ocean view property
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and wonderful staff
Stayed 2 nights in Jun 2025

2/10 Terrible

Jack

Disliked: Amenities, property conditions & facilities
Facilities are very old. Overpriced
Stayed 1 night in Oct 2025