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"First of all, because our Flight was canceled by Southwest Airlines we were a day late checking in, I called the hotel explaining we would be late through no fault by us. When we checked in to the hotel we were told that because we booked through Expedia that they did not hold the room we booked for andvprepaid for. So instead of King bed we were given two QUEEN BEDS. BOTH HAD OLD HARD MATRESSES. VERY UNCOMFORTABLE. VERY DISAPPOINTED! "

"Our room had a coffee pot and filters but no coffee. No facial tissue. Limited seating other than beds. Staff was wonderful. Outdoor space had a lot to offer. "

"We loved staying here for the convenient location near U Hawaii Hilo and all the Hilo sites. It’s a great walk around Banyan Dr and the park in the morning. And there is plenty of shade for pool time later in the day once beach time is done. It’s only 7 min drive to the main shopping and dining in Hilo. Great location, clean rooms, and helpful staff!"

"Host was really nice and flexible. Room was so clean"

"We stayed for two days and had a wonderful experience. The host welcomed us very warmly and was incredibly kind and friendly. She even prepared breakfast for us in the morning, which was a very nice touch. Everything was spotless and very well taken care of. We really enjoyed our stay."

"Great location, restaurant seafood buffet was excellent. We enjoyed our stay"

"Shower was clogged"

"Everything was perfect "

"This property was wonderful. It was high above the town with great views of the town and ocean. It had a distinctive modern architectural style and an authentic comfortable feel. Our room was clean and well stocked. It was spacious and we had an outside balcony. There was also a beautiful garden and a large shared living room with a pool table. We would definitely stay here again on a future trip to Hawaii."