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Reviews

4.1 / 5Very Good
1,454 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Naniloa Country Club
    2 min walk
  • Popular Location
    Liliuokalani Park and Gardens
    8 min walk
  • Restaurant
    Uncle Billy's Hilo Bay Hotel
    1 min walk
  • Restaurant
    Coconut Grill
    8 min walk
  • Airport
    Hilo, HI (ITO-Hilo Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 1 King Bed, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Balcony, Oceanfront (Corner)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Suite, 2 Bedrooms (KAMEHAMEHA)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Lanai, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking, Bay View

    Room Amenities

    • Bay view
    • Sleeps 2
    More details
  • Room, 2 Queen Beds, Lanai, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Non Smoking, Oceanfront

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Non Smoking, Bay View

    Room Amenities

    • Bay view
    • Sleeps 4
    More details
  • Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Roll-in Shower)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 1 Queen Bed, Accessible, Ocean View (Mobility & Hearing, Bathtub)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Bathtub, Bay View (Mobility & Hearing, Bathtub)

    Room Amenities

    • Bay view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details

About this area

Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton is located on the waterfront and in an area with great airport proximity. The area's natural beauty can be seen at Hamakua Coast and Rainbow Falls. Panaewa Rainforest Zoo and Onomea Tea Company Estate are also worth visiting.

Popular Location

What's nearby

  • Naniloa Country Club - 2 min walk
  • Liliuokalani Park and Gardens - 8 min walk
  • Panaewa Rainforest Zoo - 3 min drive
  • Port of Hilo - 3 min drive
  • Keaukaha Beach Park - 4 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 8 min drive

Restaurants

  • Sandalwood — 1 min walk
  • Uncle Billy's Hilo Bay Hotel - 1 min walk
  • Coconut Grill - 8 min walk
  • Fruit Palace - 8 min walk
  • Ponds - 9 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

3.5-star golf hotel, walk to Hamakua Coast
This hotel features a golf course, a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges and a 24-hour fitness centre are on-site. All 379 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and microwaves. Room service (during limited hours), coffee/tea makers and hairdryers are among the other amenities available to guests.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 forms of air-conditioned accommodation with laptop-compatible safes and a safe. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Hilo hotel provides complimentary wired and wireless Internet access. 48-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and microwaves can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: USD 20.00 per day
Valet parking: USD 20 per day

Food and drink

Full breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 21.00 per person
1 restaurant
2 bars/lounges
Room service available

Things to do

24-hour fitness centre
9 holes of golf
Bike hire
Boat tours
Canoeing
Fishing
Golf driving range
Helicopter/aeroplane tours
Kayaking
Nightclub
Outdoor pool
Sailing
Snorkelling
Surfing/boogie boarding

Family friendly

Free cots/infant beds
Laundry facilities
Microwave
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

1 meeting room
Business centre
Computer station

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas
Fireplace in reception
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

48-inch LCD TV
TV channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

  • If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Diners Club
Discover
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night
The resort fee includes:
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 21.00 per person (approximately)
  • Self-parking fee: USD 20.00 per day
  • Valet parking fee: USD 20 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Tax ID - W 50540186.01.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Naniloa Hotel Hilo
  • Naniloa Hotel
  • Hilo Naniloa
  • Naniloa
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel
  • Hilo Naniloa Hotel
4.1

Very Good

5 - Excellent
595
4 - Good
541
3 - Okay
190
2 - Mediocre
81
1 - Poor
47
4.3
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The soaker tub was phenomenalEspecially if you take your wife in there with you or girlfriend

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location The farmers market and great restaurants

Stayed 1 night in Feb. 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The walls of our room were very thin. We could hear our neighbors in the next room.

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Staff were friendly, rooms nice- property was nice overall

Stayed 1 night in Feb. 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

I heard from my client (the guest) that he was treated rather brusquely at the front desk when his registration couldn't be processed because it had my name on it (although the reservation was for 2 adults -- I just wasn't there at the time). However, it's impossible for another guest's name to be added to a registration when booking online even though I prepaid. I was not told until there was a problem with check-in that he couldn't be checked in as my guest unless I went back online and requested this change to the registration. The whole thing was very cumbersome and wasted time on both ends. This is not explained anywhere in the online registration process. It was very embarrassing as I thought I had everything arranged well in advance for my client and according to instruction. It all worked out in the end but I was not happy with the process.

Stayed 1 night in Feb. 2020

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