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"Nice location on the water with a pretty view. Rooms nice. Good water pressure in shower. Outlets on both sides of the bed. Would stay again."

"Kelly was a great host...didn't expect such a tasty breakfast "

"Great location next to the water with free parking. However, no air conditioning in the units. Otherwise, great for short term stays"

"A Hidden Gem in the Heart of Hilo **Hilo Town Inn** is the perfect example of why you shouldn't judge a book by its cover. While the exterior is unassuming, the rooms are squeaky clean and thoughtfully equipped with everything you need to feel right at home. It is clear that a lot of care goes into maintaining the space. The location is unbeatable for exploring the east side of the Big Island. Being right in the center of town, we were within walking distance of local restaurants and stores. It also served as an ideal home base for our trips to Volcanoes National Park and Akaka Falls. Plus, the proximity to Hilo Airport made our travel logistics incredibly easy. If you're looking for a comfortable, spotless, and central spot to stay, this is it!"

"We had an outstanding stay at the Waterfall House unit. The host was pleasant and attentive. The scenery was beautiful."

"Mold in the room and the carpet was super Dirty. "

"It was advertised as a charming room with a view of a Japanese garden and koi pond. We found it no better than a low budget motel with a poorly maintained pond and a dead fish floating in it. The "kitchen" was adequate with a small counter set much too high, a tiny coffee maker, microwave and a mini fridge. There was an ice tray provided in the refrigerator but was useless because it leaked through multiple cracks. The shower also had a large buildup of hair in the drain cover."

"It was nice surprise, clean newly renovated room, no tv and Kleenex in room. Have referarator, sleep sound machine, defuser and ac. Good place to chill."

"Great place to stay for the distance from Volcano National Park. Great check in experience & clean quite room"