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"Staff were very friendly and helpful. The coffee is the lobby was delicious and always available."

" Room had a great view extra towels and blankets would be helpful There was no luggage rack and felt uncomfortable placing luggage on bed to pack/unpack Chickens in gatden were very cool"

"Its kinda old but lively and great. Those banyan trees! The ocean! The park!"

"Staff was great across the board - everyone helpful and nice! We were there during Merrie Monarch. Shopping the vendors at hotel was good too. Mahalo nui!"

"Very convenient location.self check in. No reception."

"Beautiful and peaceful accommodations. About 30 mins from Hilo town. "

"I had an amazing experience at this hotel. The room was phenomenal— from the decor to the amenities to the view! The breakfast prepared by Chef Joseph every morning was delicious, and was the perfect beginning for every day. It was fresh and tasty. The Friday night dinner was also prepared with so much thought and intention, each plate was so yummy and presented beautifully. We also loved the hot tub, it was a nice way to end our evening after exploring Hawai’i. Next time in town I’ll be back!"

"I would not recommend this hotel, unless there were no other decent choices. The front desk wasn't friendly or particular helpful both days we were there. Room was not great, none of us slept, roach on nightstand next to me. The reason I didn't give it lower was because of the bar restaurant. We were tired and hungry when we got in so went for the casual food in the bar area. Server was terrific, food was very good and live band playing was honestly incredible. This was the only good thing about our hotel experience. "

"We were greeted by the owner who toted our luggage in then gave us a brief tour and some helpful touring suggestions. Our room was clean and comfortable with very good beds. The large balcony area adjacent to our room was lovely. Breakfast was prompt and very tasty. Overall a very nice experience. "