Chalet Village North Hotels, Gatlinburg

"I stayed on this property 11/10-11/11/25 with 2 friends. From the moment we stepped on the property we were greeted with friend and helpful staff. The room was spacious, beautiful and had a refrigerator and keurig in our room. Ice and microwaves were down the hallway by the elevators. We dined at the 5 o’clock somewhere bar and grill. I had calamari and coconut shrimp and of course a top shelf margarita served in a cute green blender souvenir cup! Food and service with Christine was fabulous! When we checked out my friend left a very expensive heating pad in our room. I called the resort and spoke to the head of housekeeping, Todd, who located it and held it for us until we returned on 11/13/25. Loved this staff and stay!"

"The room was clean, everyone was very courteous and helpful. "

"Very spacious and clean room "

"Continental breakfast was not an option. Staff was wonderful."

"Yes"

"Very nice stay at this hotel! Loved that it was walkable distance to lots of shops and restaurants, with abundant parking. Clean, comfy rooms and friendly staff."

"Nice clean room, everyone was very friendly. The breakfast was okay but the pancakes were not fresh (dried out previously frozen type) and there were 3 kinds of sausage but no bacon. The eggs were very good and there was a waffle maker. Only 'tea time' tea and no breakfast or strong blends available. We traveled with our dog and everything was fine with that - the outdoor areas were sufficient although the poo bag roll was empty and seemed to have been for a while so poo cleanup wasn't happening in most of the dog friendly area."

"Great "

"Fun water slides "