Chalet Village North Hotels, Gatlinburg

"This hotel is a great location to the strip! The hotel is older, but cleaner than other hotels I have stayed at in the area. I will say though, the balconies are small, the elevator extremely slow, and the parking fee is insane! It’s $15+ tax to park at the hotel. We did not eat at the continental breakfast as we have restaurants in the area that we enjoy. The amenities were not much during our stay as the pool was being renovated. We stayed on the river side and although the view is better on that side, it is very loud! I heard vehicles and geese all night long! I would imagine that the mountain side is quieter, but then again, the view isn’t great on that side. "

"Excellent "

"Clean, spacious rooms, large bathrooms."

"Check in was a breeze and my kids enjoyed the water park very much."

"Nice pool areas, staff is very friendly and helpful. Good breakfast. "

"Our room and bathroom were really spacious. The breakfast buffet was excellent. We enjoyed the pool and hottub. The housekeeping was terrible though. There were 4 of us and they would not replace our 4 towels with another 4. We would come back to only 2 or 3 towels every single day and would have to request more. Also would have to walk down to the lobby to make the request since they never answered the phone. We had one extra roll of toilet paper when we arrived and when we opened it, they did not replace it. We ended up having to request that also when we ran out."

"Very nice property. Room clean. Loved the view from the balcony. With all of the reports of bears. I think it would be good to access bear spray. "

"The breakfast this hotel offers, is across the street and you get a voucher for 3 pancakes per person plus a drink. The room is a bit outdated and dirty. The pool is never cleaned and the 2nd jacuzzi did not work so everyone crammed into one. The poolside chairs were dragged around by other hotel guests and the chair pads were all over the place. The older guy working the night shift, could care less about what was going on or keeping the amenities in hood condition. "

"Clean room staff always nice quick checking in."