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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property
Hotel with 2 restaurants, 7-minute walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Close to Ripley's Aquarium of the Smokies and Anakeesta, Hotel Indigo Gatlinburg Downtown by IHG provides a coffee shop/cafe, laundry facilities and a bar. Enjoy a meal at the two on-site restaurants. In addition to a gym and conference space, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
The current price is NZ$192
includes taxes & fees
12 Feb - 13 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Free WiFi

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Free WiFi

Standard Room, 2 Queen Beds, Balcony (Furnished)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Free WiFi

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free WiFi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Free WiFi

Presidential Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Bathrobes
Hairdryer
Desk
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Free WiFi

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Free WiFi

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Desk
Wardrobe
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Gatlinburg, a neighbourhood in Gatlinburg, Hotel Indigo Gatlinburg Downtown by IHG is in the mountains. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Gatlinburg Space Needle are not to be missed.
Visit our Gatlinburg travel guideOpens in a new window
Map
229 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 72 min drive

Restaurants

  • ‪Ole Red - ‬3 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk
  • ‪Ben & Jerry's - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

Hotel near Ripley's Aquarium of the Smokies
Close to Anakeesta and Gatlinburg SkyPark, Hotel Indigo Gatlinburg Downtown by IHG provides a coffee shop/cafe, laundry facilities and a bar. Enjoy a meal at the two on-site restaurants. In addition to a gym and conference space, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • An outdoor pool
  • Self-parking (surcharge), meeting rooms and a lift
  • A 24-hour front desk and smoke-free property
Room features
All 136 rooms offer amenities such as free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Hotel Indigo Gatlinburg Downtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Indigo Gatlinburg Downtown by IHG?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Gatlinburg Downtown by IHG on 12 Feb 2026 start from NZ$192.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo Gatlinburg Downtown by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo Gatlinburg Downtown by IHG?

Self-parking is available for USD 15.00 per day.

What time is check-in at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Indigo Gatlinburg Downtown by IHG?

Checkout is at 11:00 AM.

Where is Hotel Indigo Gatlinburg Downtown by IHG located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Historic Ogle Log Cabin, Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Gatlinburg Space Needle are also within 15 minutes.

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Reviews

Hotel Indigo Gatlinburg Downtown by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 67 out of 79 reviews
Rating 8 - Good. 8 out of 79 reviews
Rating 6 - Okay. 2 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

Reviews

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was quick and the service was excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Micah

Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite hotel. It’s always very clean, and the staff is amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view for breakfast and dinner! Delicious food as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and close to restaurants and adventures. You can walk to most things. Really enjoyed our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyeongseo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderful breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance of the entire strip. Clean hotel with friendly staff. Pricing is a little high but comparable to similar hotels.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Lovely staff and beautiful hotel!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great staff. Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean Hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Revonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the area just for the weekend. The Indigo was so nice! The roof-top restaurant was great, I loved having a Starbucks in the lobby and we had a great view of the Gatlinburg Christmas Parade from our room! The hotel is centrally located to lots of shopping and other restaurants. Definitely will stay there again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, the bathrooms were luxurious and the rooftop bar stunning. Great experience!
Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very comfortable
Stayed 3 nights in Oct 2025

10/10 Excellent

Samardia

Liked: Cleanliness, property conditions & facilities
The rooms were spotless. The staff was courteous and the top floor restaurant was immaculate. I enjoyed their wings and Brussels.
Stayed 1 night in Nov 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facility. The hotel is so nice and moder
Stayed 2 nights in Sep 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean rooms. Close to everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back to Gatlinburg JUST to stay at this hotel. Everything was excellent, especially the roof top area. The staff were amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tiera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! The staff were very friendly and welcoming from the moment I arrived, which made the experience even better. The views were absolutely beautiful-especially from the rooftop restaurant, which was spotless and a stunning overlook of Gatlinburg. The location was also perfect, just a short walk to Downtown Parkway, making it super convenient to explore the area.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel near attractions

Very much enjoyed the stay. The hotel is within walking distance of downtown and to the attractions in Gatlinburg. Shower was amazing and the bed comfortable. Balcony was very nice and clean. One weird thing is that most of the employees are foreigners but they are very nice. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price for the location and amenities was great. The views, pool, and staff were all A+. We will be staying here again…and again! Thank you Victor!
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! Very clean. The rooftop bar had an amazing view! The food was great at the restaurant on the rooftop as well. Being that this is a brand new hotel, I think the restaurant could be run a little smoother but overall great!
Stayed 5 nights in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice new hotel off the main strip. We had a standard king room and the bed was very comfortable. The shower was great too. Our room was on the 5th floor and it had a beautiful view of the mountains and downtown. The only negative is that they charge $15 a day for parking, which we didn't know about until we checked in. There is covered parking though.
Stayed 4 nights in Oct 2025

8/10 Good

Marissa

Liked: Cleanliness, staff & service
The room was and lobby were clean. We enjoyed our stay; however there were a few cons. They are dog friendly; however, there is not place for animals to use the bathroom anywhere close, so it appears most have fertilized their landscape. The property could benefit from a small area set aside for animals with a complimentary waste bag kiosk. Also, when we arrived, our room was 50 degrees with no heat and it took hours to heat up to a tolerable temperature. Overall, we would stay here again but would probably not bring our dog with us.
Stayed 1 night in Dec 2025

6/10 Okay

LINDA A

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is immaculately clean. Everything is brand new, because it was just finished being built. The service was also very good. Everyone was very attentive. I didn't like the bed pillows. They are very fat, but they shrink down to nothing, so in the morning you wake up with a stiff neck. Also, the restaurant on the top floor is beautiful and brand new, but the food and the drinks are extremely expensive and the breakfast was overpriced, cold, and they were out of a lot of things when I got to the buffet. No discount, $23 for breakfast per person.
This was my breakfast plate, which they were out of potatoes, and there were a few cold miserable sausages. No discount!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip 2025

Hotel Indigo Gatlinburg absolutely exceeded every expectation! From the moment I arrived, the owner went above and beyond to make sure my stay was perfect. You can truly feel the care and pride they put into this place. The view from the hotel is breathtaking—whether you’re enjoying your morning coffee or winding down in the evening, the scenery alone makes it unforgettable. The rooftop bar is an absolute gem! Beautiful atmosphere, amazing coc ⭐️⭐️⭐️⭐️⭐️ Hotel Indigo Gatlinburg absolutely exceeded every expectation! From the moment I arrived, the owner went above and beyond to make sure my stay was perfect. You can truly feel the care and pride they put into this place. The view from the hotel is breathtaking—whether you’re enjoying your morning coffee or winding down in the evening, the scenery alone makes it unforgettable. The rooftop bar is an absolute gem! Beautiful atmosphere, amazing cocktails, and the most stunning backdrop of the Smoky Mountains—it felt like something out of a dream. Every detail of the hotel was thoughtfully designed, stylish, and welcoming. From the warm hospitality to the incredible setting, everything about this stay was simply beyond beautiful. I can’t wait to come back!
Stayed 3 nights in Sep 2025