Best Western Johnson's Inn Downtown Gatlinburg

Property class: 2.5

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
A short walk from Anakeesta and Ripley's Aquarium of the Smokies, Best Western Johnson's Inn Downtown Gatlinburg provides free on-the-go breakfast, a firepit and a garden. In addition to laundry facilities, guests can connect to free in-room WiFi.
The current price is NZ$167
includes taxes & fees
27 Sept - 28 Sept

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 1 King Bed, Non-Smoking

A hotel room with a wooden bed, two bedside lamps, a large abstract painting, and a wooden floor.

1 King Bed, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

2 Queen Beds, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

A hotel room with a bed, two bedside lamps, a TV, a small desk, and a chair.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, a window with curtains, and a wall-mounted air conditioning unit.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a bed, nightstands, a telephone, and a wall heater.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

In the mountains and in a national park, Best Western Johnson's Inn Downtown Gatlinburg is in a walkable area with great shopping. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Ober Mountain are not to be missed. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's location for the sightseeing. Visit our Gatlinburg travel guide
Map
242 Bishop Lane, Gatlinburg, TN, 37738

What's nearby

  • A wooden suspension bridge in a forest.
    Anakeesta
    3 min walk - 0.3 km
  • A river with rocks, a bridge, a building with American flags, and autumn trees.
    Ripley's Aquarium of the Smokies
    3 min walk - 0.3 km
  • A park with a playground, a tall tower, and buildings in the background.
    Gatlinburg Space Needle
    9 min walk - 0.8 km
  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    10 min walk - 0.9 km
  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    10 min walk - 0.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    69 min drive

Restaurants

  • Sugarlands Distilling Co.
    10 min walk
  • Puckers Sports Bar
    9 min walk
  • Loco Burro Fresh Mex Cantina
    8 min walk
  • Tennessee Cider Company
    4 min walk
  • Subway
    3 min walk

About this property

Best Western Johnson's Inn Downtown Gatlinburg

  • Hotel near Ripley's Aquarium of the Smokies
  • Anakeesta and Gatlinburg SkyPark are located near Best Western Johnson's Inn Downtown Gatlinburg, which provides free on-the-go breakfast, a firepit and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool, along with sunloungers
    • Free self-parking
    • Express check-out, concierge services and smoke-free property
    • A 24-hour front desk, a vending machine and free newspapers
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 50 rooms include comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with baths or showers and free toiletries
    • TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Best Western Johnson's Inn Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Best Western Johnson's Inn Downtown Gatlinburg?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Johnson's Inn Downtown Gatlinburg on 27 Sept 2026 start from NZ$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Johnson's Inn Downtown Gatlinburg pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Johnson's Inn Downtown Gatlinburg?

Self-parking is free at this property.

What time is check-in at Best Western Johnson's Inn Downtown Gatlinburg?

Check-in start time: 3:00 PM; check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Johnson's Inn Downtown Gatlinburg?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Best Western Johnson's Inn Downtown Gatlinburg located?

Situated in a national park, this hotel is within a 10-minute walk of Mountain Mall, Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Gatlinburg Convention Center are also within 15 minutes.

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Reviews

Best Western Johnson's Inn Downtown Gatlinburg Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 834 out of 1539 reviews
Rating 8 - Good. 414 out of 1539 reviews
Rating 6 - Okay. 177 out of 1539 reviews
Rating 4 - Poor. 58 out of 1539 reviews
Rating 2 - Terrible. 56 out of 1539 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to Gatlinburg, clean rooms, friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location and premises 🤗🤗🤗🤗
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the motel - it was great experience. Loved the hot breakfast (which was new since our last year trip), the room was very clean and staff were very helpful. Look forward to our next trip to Gatlinberg, we will definitely plan to stay there again. Also the price of the room was excellent.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice. Really close to town maybe 2 min away. Everyone was really nice and breakfast was exceptional!!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, room was clean. Conveniently located to downtown Gatlinburg.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Help staff, clean and good service
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close approximation to most attractions
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for Anakeesta and walking downtown. I will use it again!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so good and nearby street so easy for me and no parking problem and also nice and good morning breakfast
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location. Good breakfast choices and space.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff are nice and have a good breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. The staff was so nice and helpful. I enjoyed my stay and would definitely stay there again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for exploring the town on foot. We were able to walk everywhere we wanted to visit. We enjoyed the balcony at the beginning and end of our days, as well as the hot breakfast each morning. Will definitely visit again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this location for a multiple night stay. Location is super convenient to downtown. The room was perfectly clean on arrival and staff had our room ready at check in time!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean . The breakfast was good and they had someone to make waffles if you wanted one. It was a nice stay and was close enough to walk gatlinburg.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the housekeeping lady called Nelly was awesome and hard working lady with great communication
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Property very clean along with the room. Walking distance from downtown. Would definitely use again.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, good location to down town. Would have liked room on higher floor, had pool right outside our little outside spot but was a children’s pool and couldn’t really sit outside and enjoy the Mountain View’s.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were minutes away from all the attractions. Breakfast was amazing with home made waffles offered right when you walk in for breakfast. Amazing kitchen hospitality. Also very clean rooms.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice check in quick and easy .Room was clean, bed was great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The location is close to everything, and the room was spacious and comfortable. Their breakfast was pretty good as well. We’ll definitely be coming back in the future!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and cleaned, stocked with toiletries you need that smell good . The shower was nice. Lots of parking and elevators. Hotel was the perfect location without being right on the strip. Definitely recommended
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was very friendly. Excellent location to everything in downtown and within walking distance. I will definitely stay here again.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bear or bears roaming through the property was interesting indeed.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and everything was great except my last night the bed was not made well and the sink area was not wiped down, but other than that it was very good and clean.
Stayed 3 nights in Sep 2026