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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Travelers start their day with a complimentary breakfast buffet before unwinding by the indoor pool or beside the inviting lobby fireplace in downtown Gatlinburg.

Choose dates to view prices

Comfort Suites Gatlinburg Downtown-Convention Center welcomes guests with a warm fireplace and free breakfast buffet. Enjoy the indoor pool and convenient bar/deli snacks. Electric vehicle owners appreciate the on-site charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
The current price is NZ$121
includes taxes & fees
11 Jan - 12 Jan 2026

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Double Queen)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Double Queen)

9.6 out of 10
Exceptional
(146 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down duvets, pillow-top beds, desk

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING)

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King)

Suite (One Bed King)

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 8 min walk - 0.7 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 9 min walk - 0.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies
Located close to Gatlinburg Convention Center and Gatlinburg Space Needle, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities and a fireplace in reception. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • An electric car charging station, a banquet hall and a 24-hour front desk
  • A water dispenser, a computer station and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Mini fridges, microwaves and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on 11 Jan 2026 start from NZ$121.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self-parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Checkout is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Ziplines and Gatlinburg Convention Center. Gatlinburg SkyPark and Gatlinburg Space Needle are also within 10 minutes.

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Reviews

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 792 out of 1106 reviews
Rating 8 - Good. 229 out of 1106 reviews
Rating 6 - Okay. 53 out of 1106 reviews
Rating 4 - Poor. 12 out of 1106 reviews
Rating 2 - Terrible. 20 out of 1106 reviews

Reviews

10/10 Excellent

Cristian Loaiza

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good customer services and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS CLOSE TO EVERYTHING AT A GREAT PRICE.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was new and very clean. Staff was great and helpful with info about local events and locations. Room was very Clean and comfortable. There was a great HOTT breakfast and plenty of free onsite parking. Will definitely stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Was very impressed, great rate, very clean, modern updated rooms. Breakfast available, easy to walk downtown. Free parking
Stayed 1 night in Dec 2025

10/10 Excellent

WALTER

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money, close to atractions
Stayed 3 nights in Nov 2025

8/10 Good

Erin

Liked: Cleanliness, property conditions & facilities
The room was nice and clean, staff was friendly. The breakfast was terrible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious rooms, good parking, friendly staff, and close enough to walk everywhere.
Stayed 3 nights in Nov 2025

8/10 Good

Celio

Liked: Cleanliness, amenities, property conditions & facilities
Very good place
Stayed 1 night in Nov 2025

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good clean amenities & great location to downtown Gatlinburg (we even saw a small, black bear near the lot)
Stayed 2 nights in Aug 2025

8/10 Good

Erin

Liked: Cleanliness, amenities
Room and property was clean. Breakfast was refilled and plenty for everyone. Front desk was super friendly. Parking is secure. Easy walking distance to main road in Gatlinburg.
Stayed 2 nights in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a perfect place to walk down to the shops and attractions.
Stayed 2 nights in Oct 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

Tanveer

Liked: Cleanliness, amenities, property conditions & facilities
Really good location. Closer to downtown. Clean and tidy rooms.
Stayed 3 nights in Nov 2025

8/10 Good

Dennissa Daya Rose

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly. It was walkable distance for all the famous tourist spots.
Stayed 2 nights in Oct 2025

10/10 Excellent

mauchau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Oct 2025

10/10 Excellent

Celio

Liked: Cleanliness, amenities, property conditions & facilities
wonderful hotel and very clean the pool is wonderful they keep water hot is very nice 🇺🇸👏🇧🇷
Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The location was perfect—just a short walk to downtown. The rooms were clean and comfortable, and the continental breakfast was excellent!
Stayed 2 nights in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
They only had 1 elevator functioning. Location was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location. Breakfast was only okay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to town The parking room was tight but ok
Stayed 3 nights in Oct 2025