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"Good all around"

"This is the cleanest Hotel I've been in, in a very long time! I cant say enough good thing's about this place! Everyone is so kind. So much fun things to do and the whole grounds are beautiful. My children really enjoyed the pool/Waterpark. 10/10 recommend and will be staying here next visit! Thank you so much!! "

"Room was clean but we had no air conditioning and stove barely worked. We had to move in middle of night. We didn’t even get a discount for the inconvenience."

"Wonderful place to stay and very affordable for how nice it is "

"Clean room , nice staff. Have stayed here quite often while visiting pigeon forge. Not quite the same quality as when the original owners had it but still good for the price. "

"Great location and staff is wonderful!!"

"For the hour we were there it was horrible. Rude front desk person because of complaining about the cleanliness and condition of the room. We took pictures of dead bugs, torn sheets and two obvious damages to the bathroom (wall and sink) which we showed them to the gentleman. Upon trying to get a new room the gentleman stated that all there rooms were the same and if we didn’t like the first room then we wouldn’t like any of the others. Again the worst hotel we’ve experienced in our over 40 years of traveling."

"It had really clean rooms and nice staff. The pools are overall clean and the place was overall pretty nice."

"The room we stayed in looked nothing like the pictures on the website. I was very disappointed with the room's bathroom. The standup shower was very old and slippery. I had to wear flipflops as not to slip. The room smelled horrible. I went to CVS and bought a plug in air freshener to stay in it. Thr TV would not work the entire stay. We even got a new remote and called the front desk for directions. It would not connect. We used my laptop to watch TV. The side door we used to get ti our car was never locked. Anyone could walk in or out. Saftey was a concern. We will not stay there again. "