1/5 Terrible
Verified traveller
Travelled with family
26 Jul 2021
Disliked: Cleanliness, amenities, property conditions & facilities
We have been staying at KPML whenever we pass through Rotorua for around 20 years now but, after our most recent visit I’m afraid to say we won’t be back.
The motel has never been flash but but we’ve stuck with it for it’s very reasonable pricing, convenient location and lovely swimming pool. It has gone downhill over the years but this time I think it might have hit rock bottom.
In a unit that sleeps at least 6 and supposedly had a full kitchen there was barely enough dinnerware for 2 and I think the oven, that went up to 500 degrees farenheight, might be the same age as my grandparents.
Worse still the unit was filthy. The couch was covered in disgusting looking stains, everything was covered in hair and it looked like someone had been extremely ill in the bathroom.
The reasonable pricetag was totally offset by the way we had to go and buy cleaning products, coffeecups and a couch throw just to make the stay livable and the “heated” swimming pool advertised, that we’ve always enjoyed in the past, is cold and green now.
Rotorua is an amazing place but there are plenty of other places to stay and next time we’ll be going to one of them.
I honestly think KPML needs to close for a deep clean and repair of the very dated fittings before something terrible happens. The manager was very pleasant and clearly tried his best but he can only work with what he’s got and that isn’t much.
Stayed 2 nights in Jul 2021