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Overall score and ratings



Rating 5 - Excellent. 86 out of 294 reviews
5 - Excellent 29%
Rating 4 - Good. 122 out of 294 reviews
4 - Good 41%
Rating 3 - Okay. 57 out of 294 reviews
3 - Okay 19%
Rating 2 - Poor. 18 out of 294 reviews
2 - Poor 6%
Rating 1 - Terrible. 11 out of 294 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Great short stay
Great place to stay nice spa pool :)
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The owners/managers could have made a better effort with some for the cleanliness: There were marks on the walls easily removable with jif, the windows in kitchen and bathroom had mould growing on the outside, and the one lounge chair was filthy. Some of the maintenance had lapsed too (e.g. no handle for the toilet window). I was disappointed at not having a spa in the unit, but probably should have read the booking information better. The room was also noisy. Surprisingly, there was noise coming from the ceiling, maybe a cat or possum in the attic? And the TV remote didn't work. The location is good, away from the busier end of town, walking distance to Whakarewarewa and the golf club.
Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with partner
The Bad Language coming from some of the units was disgusting obviously emergency housing i assume anyway it left a sour taste in my mouth and won't be staying there again
Stayed 2 nights in Jul 2021

4/5 Good

Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 1 night in Jul 2021