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Rotorua Citizens Club

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Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Rotorua Citizens Club

Rotorua Citizens Club

2 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationKuirau Park8 min walk
  • Popular LocationTamaki Maori Village9 min walk
  • Popular LocationPolynesian Spa12 min walk
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

Rotorua Citizens Club is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Rainbow Springs Kiwi Wildlife Park and Agroventures are also worth visiting.
Popular Location

What's nearby

  • Eat Street - 3 min walk
  • Rotorua Night Market - 4 min walk
  • Kuirau Park - 8 min walk
  • Tamaki Maori Village - 9 min walk
  • Polynesian Spa - 12 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Fitz Club — 1 min walk
  • Atticus Finch - 3 min walk
  • Brew - 3 min walk
  • Leonardo’s Pure - 4 min walk
  • Picnic Cafe - 4 min walk

About this property

Rotorua Citizens Club

Hotel with free parking, near Polynesian Spa
This smoke-free hotel features a restaurant, a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. All 15 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and TVs with cable channels.
Rotorua Citizens Club offers 15 forms of accommodation. Cable televisions are provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9 AM: NZD 10.50-32.00 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 15.00 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 10.50 and NZD 32.00 per person (approximately)
  • Rollaway bed fee: NZD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 157 out of 391 reviews
5 - Excellent 40%
Rating 4 - Good. 169 out of 391 reviews
4 - Good 43%
Rating 3 - Okay. 45 out of 391 reviews
3 - Okay 12%
Rating 2 - Poor. 12 out of 391 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 391 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, has all you need, terrific and helpful staff, clean and comfortable. Definitely be staying here any time we're in Rotorua.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tried to book the next night Saturday 29 May. Booked out
Stayed 1 night in May 2021

4/5 Good

Stayed 1 night in May 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We came down for the Rotorua Marathon. Check in said till 10pm and we arrived at 8pm, but no one was on reception so we had to go into the bar. There was a live band until 1130pm and unfortunately our room was above the citizens area meaning we couldn’t sleep until this time. Quite late for a live band at accommodation. There was also an argument out the front at 2am. The place was clean but overall, wouldn’t stay again.
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas break
Our stay was wonderful, room clean and tidy. A good range of food places close by and within walking distance.
Stayed 4 nights in Jan 2021