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Free WiFi
Free WiFi
Free WiFi

Guest reviews

4.2 out of 5 Very good
362 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Breakfast Available
Bar
Laundry

Map

Explore the area

Popular LocationEat Street3 min walk
Popular LocationMatariki Hangi & Maori Cultural Performance5 min walk
Popular LocationTamaki Maori Village9 min walk
AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

  • Family Room, Non Smoking (Twin-Family)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsFamily Room, Non Smoking (Twin-Family)
  • Standard Room, Non Smoking (Twin-Four Singles)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, Non Smoking (Twin-Four Singles)
  • Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

    Room amenities

    • Sleeps 1
    More details Dorm Room, Non Smoking, Shared Bathroom (Double Bed)
  • Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 1
    More detailsDorm Room, Non-Smoking, Shared Bathroom (Single Bed)
  • Standard Room, Non Smoking (Single)

    5/5 guest room rating

    Room amenities

    • Sleeps 1
    More detailsStandard Room, Non Smoking (Single)
  • Standard Room, Non Smoking (Twin Room-Queen)

    Room amenities

    • Sleeps 4
    More detailsStandard Room, Non Smoking (Twin Room-Queen)
  • Standard Studio, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Studio, Non Smoking
  • Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, Non Smoking, Shared Bathroom (Twin-Single)

About this area

Rotorua

Rotorua Citizens Club is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Rainbow Springs Kiwi Wildlife Park and Agroventures are also worth visiting.
Visit our Rotorua travel guide
View map
Popular Location

What's nearby

  • Eat Street - 3 min walk
  • Matariki Hangi & Maori Cultural Performance - 5 min walk
  • Kuirau Park - 8 min walk
  • Tamaki Maori Village - 9 min walk
  • Rotorua Hospital - 9 min walk

Getting around

  • AirportRotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Fitz Club — 1 min walk

About this property

Rotorua Citizens Club

Hotel with free parking, near Polynesian Spa
This smoke-free hotel features a restaurant, a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. All 15 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels.
Rotorua Citizens Club offers 15 forms of accommodation. Cable televisions are provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour airport shuttle

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9 AM: NZD 10.50-32.00 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

Policies

Check-in

Check-in between 2 PM and 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 10.00 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Club Card: NZD 10 per accommodation, per stay.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 10.50 and NZD 32.00 per person (approximately)
  • Rollaway bed fee: NZD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Can I cancel my reservation for free at Rotorua Citizens Club and receive a full refund?
Yes, Rotorua Citizens Club offers free cancellation on select room rates, because flexibility matters! Please refer to Rotorua Citizens Club cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Rotorua Citizens Club?
As of 20 Sep 2020, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on 21 Sep 2020 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Rotorua Citizens Club pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Rotorua Citizens Club?
Self-parking is free at this property.
What time is check-in at Rotorua Citizens Club?
Check-in is from 2 PM to 10 PM.
What time is check-out at Rotorua Citizens Club?
Checkout is at 10 AM.
Where is Rotorua Citizens Club located?
Situated in Rotorua, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Skyline Rotorua and Lake Rotorua are also within 3 miles (5 km).
4.2
Very good
362 reviews
5 - Excellent
143
4 - Good
161
3 - Okay
40
2 - Poor
12
1 - Terrible
6

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! & the room was clean & warm & had everything you needed
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very understanding when we needed to shorten our stay due to a family emergency. Provided full refund of remaining nights even though we left after check out time
Stayed 3 nights in May 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was cheap and cheerful, very close to centre of town easy walk to lake front
Stayed 1 night in May 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, reception staff were helpful.
Stayed 2 nights in Mar 2020