Fridge, microwave, oven, stovetop

Reviews of Hotel quality stay in the heart of Rotorua with Spa


Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

8.8/10

Cleanliness

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norman G.

Liked: Cleanliness
Lovely, warm and comfortable
Absolutely no problem with anything. House is very well equipped, clean and comfortable. We even have to thank the neighbors for delivering our misdelivered Ubereats meal.
Stayed 3 nights in May 2024

8/10 Good

Trevor G.

Liked: Cleanliness
TG STAY
Great property. The 4pm check in was a bit annoying and inconvenient and some small maintenance issues but over all very good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sue L.

Liked: Cleanliness
Mrs
Nice ,quite and safety house . The property manger is really helpful and promotes reply to my enquirer.
Stayed 1 night in Mar 2024
Response from VrboOwner on 22 Apr 2024
Thank you very much for your review Sue. It was lovely to host you. Thank you for taking such good care of the house. You left it spotless. Thank you very much indeed.

10/10 Excellent

Bob P.

Liked: Cleanliness
Great Roturoua Access
This property is a spacious home in a quiet neighborhood. It was easy to access and centre city was minutes away. The kitchen was well equipped. The owner communicated well. No surprises or disappointments.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joshua C.

Liked: Cleanliness
Amazing stay - Amazing host
Amazing place to stay! Host is easy to contact, super friendly and welcomed us on arrival. The property is even nicer than the photos and has such an amazing vibe. Would definitely recommend and stay again. A+++++
Stayed 2 nights in Dec 2023

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning property, quiet area yet close to everything you need. Literally a stone throw from the lake. Super comfy bed. Host a delight with fabulous communication. Clear instruction on how to access property. Outstanding value for money. You will not find better!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Virginia E.

Liked: Cleanliness
Great house, great host
Great space to spread out and enjoy yourself in this house. It was quiet and clean, and the host went out of his way to make our stay enjoyable.
Stayed 4 nights in Nov 2023
Response from VrboOwner on 18 Dec 2023
It was absolutely wonderful meeting Virginia and her friend John! Amazing people! They have such interesting stories to tell and they are perfect guests. House was left spotless. Very highly recommended!

8/10 Good

Jessica A., United States

Easy drive to town & great for a group
The place was spacious enough and had enough dishes to host at least 6. The location was convenient and was a 5 minute drive into the town centre. We met the owner who was very nice and accomodating. The property was surface level clean and we still felt comfortable, but some areas could use a deep cleaning.
Stayed 7 nights in Oct 2023

8/10 Good

Carolyn M.

Liked: Cleanliness
Koutu escape
Enjoyed our stay. Is close to alot of tourist attractions and ammenities. Very quiet and a comfortable stay. Would definitely go back and stay again if holidaying in Rotorua
Stayed 5 nights in Oct 2023

10/10 Excellent

David T.

Liked: Cleanliness
Rotorua Stay
I meet the Host (Very nice person and would highly recommend). The accommodation was more than what I expected and would recommend it to my friends. Did not like the overall cost on my credit card as it was nearly $200.00 due to the exchange rate. I should have looked into it as it was not a NZ website so I had to pay more.
Stayed 2 nights in Aug 2023

4/10 Poor

Erica S.

Disliked: Cleanliness
Not worth the price
When you click the address link it doesnt take you to the property. The actual street name isn't given to you so we had to drive around till we found something that looked like the pictures. Found it eventually but better instructions/an actual address would be appreciated Multiple cockroaches inside including inside the bedroom. Dirty spa - Bugs floating etc Bath in the bedroom/ensuite too dirty to want to use. Disappointed especially for the price.
Stayed 1 night in Jul 2023
Response from VrboOwner on 9 Aug 2023
Thank for your review. This Airbnb has been alive since April 2017 and this is the very first time someone has raised this particular issue. I am not sure how you couldn’t find that information on the listing but in the instructions I sent you, I did invite you to ask any questions which would if you had, would have given me an opportunity to help. Regarding the dead roaches in the bathroom, can you please tell me whether the roaches were there before or after the house was cleaned? There is absolutely nothing anyone can do about roaches coming in the house. A bug spray is always available. If the roaches were already dead when the house was being cleaned, I see no logic in assuming that the roaches would not have been removed. If the roaches died after the house was cleaned, I really don’t know how I could have prevented that from happening. I hope you had given me a chance to fix those issues before writing a review as such. It would also have been nice if you had said something about the nice clean sheets on the bed, the massive and fully equipped kitchen you had to yourself, the flat screen television, 2 heat pumps in the house, a covered deck, a lockable internal access garage and a full laundry.

10/10 Excellent

Andy B.

Liked: Cleanliness
Awesome place
Superb place to stay very close to everything in Rotorua, host communication is great and house is very clean and tidy. Will stay again
Stayed 2 nights in May 2023

10/10 Excellent

Mike C., Wales, United Kingdom

Liked: Cleanliness
Good Accommodation
We enjoyed our stay in this excellent accommodation which is situated in a quiet suburb of Rotorua. Everything we required was provided. Something that wasn't shown on the listing is that the accommomodtion is in close proximity to other homes on all four sides. The listing photographs don't make it clear that there is a property directly in front of this one. Outside the large cushion on the exterior seating was ripped along it's length with a towel placed to hide the foam which wasn't very inviting. One of the en suite floor tiles in the shower had multiple splits, so we didn't use it due to concerns about the sharps edges. As there were only two of us it wasn't an issue as we used the main bathroom shower which was excellent. I commented to the host who said he would address this ASAP.
Stayed 3 nights in Feb 2023

6/10 Okay

Sandy

Travelled with group
Disliked: Property conditions & facilities
Property in need of update/repairs. Poor value for money spent

10/10 Excellent

Roxanne C

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean. Availability of a hair dryer would have been good

10/10 Excellent

Nev G.

Liked: Cleanliness
10b Haumoana
Great place and good location. All mod cons and a great spa! Very enjoyable, thanks!
Stayed 3 nights in Oct 2022

6/10 Okay

Alex B.

Disliked: Cleanliness
Only here for 1 night
It looked like the property had not been cleaned. Is. Also, we found several cockroaches some dead and some alive. For the money, I would expect it to be cleaner.
Stayed 1 night in Aug 2022

10/10 Excellent

Jasmine H.

Absolute bliss 🙌
Loved everything about the house besides the huge cockroach in the shower
Stayed 2 nights in Jul 2022

10/10 Excellent

Jahrid L.

Liked: Cleanliness
Rocking Rotorua
The property was excellent for our short stay. It was in good proximity to the town and attractions. We had a comfortable stay and with being pet friendly our puppy enjoyed his holiday too!
Stayed 2 nights in Apr 2022

8/10 Good

Vivian W W

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything as described. Nice and easy location. Some outdoor furniture obviously damaged by previous occupants.
Stayed 2 nights in Apr 2022

10/10 Excellent

Renee P.

Liked: Cleanliness
Amazing!
The host was extremely hospitable and helpful with any queries. The house was amazing and exceeded my expectations! Thank you Dharmen 😊
Stayed 6 nights in Jan 2022

10/10 Excellent

Lize S.

Liked: Cleanliness
Brilliant host
Easy access , immaculate house . We stayed with our lab puppy who is a bit of a menace . Dharmen was a great host who was easily contactable and understanding when needed . House is centrally located near good walks . Warm , well equipped and all round a great stay .
Stayed 5 nights in Jul 2021

6/10 Okay

Ann B.

Comfortable and Spacious Stay
The bathrooms, bedrooms, kitchen and living areas were comfortable and spacious. Great indoor/outdoor flow. Some minor maintenance needed - TV in one of the bedrooms was not working, one of the electric blankets was not working, there is an issue with the bedroom door closest to the entrance door. Overall, it was a great place to stay.
Stayed 1 night in May 2021
Response from VrboOwner on 29 May 2021
Hi Ann. The TV in the room and the electric blankets are working just fine. I had said in my welcome message to you that if you had any more questions and such, you were free to contact me. It would have been only fair if you had contacted me and allowed me to address these issues, instead of assuming they are broken. Again, there was nothing to fix. I am watching that tv right now and its going fine and so are the electric blankets. In the future, regardless of where you stay, please always make contact with the landlord and give them an opportunity to address you concern. You will find that almost always most probems are resolved with a fraction of time regards dharmen

10/10 Excellent

Briar R.

Liked: Cleanliness
Great stay!
Our family had a great time staying here. The house is a really decent size, and well equipped. Better in real life than the photos!
Stayed 3 nights in Apr 2021

10/10 Excellent

Mark H.

Liked: Cleanliness
Rotorua Retreat
This is a very well set up and comfortable property. Has everything that you could want and more. Pet friendly. We.will definty be back again!
Stayed 2 nights in Mar 2021

8/10 Good

Miriam R.

Liked: Cleanliness
Dharmen was an excellent communicator and picked us up from town which we really appreciated
A lovely property, very comfortable and just what we were looking for.
Stayed 2 nights in Aug 2020

10/10 Excellent

Joh H.

Liked: Cleanliness
Kiwi Trip
Most enjoyable

10/10 Excellent

Linda P., Adelaide Australia

Liked: Cleanliness
Quite spacious hidden gem
Would return to this comfortable spacious house in a quite location near town and the lake. Great hot water shower, plenty of appliances, good heating, friendly host, good internet access and TV. Would recommend to my friends.
Stayed 2 nights in Aug 2019

8/10 Good

Ana P.

Weekend stay
The landlord was helpful and prompt with replies. The house is large - heaps of space and we appreciated being able to take our small dog. It is close to town !
Stayed 2 nights in May 2019

8/10 Good

Sascha D.

Großes, modernes Haus in ruhiger Lage
Der Gastgeber hatte die Buchungsdaten verwechselt und uns erst einen Tag später erwartet. Der Checkin konnte daher erst nach einigen Stunden Verzögerung erfolgen, da das Haus erst noch gereinigt werden musste. Hierbei wurden sicher wegen der Eile einige Stellen recht Oberflächlich behandelt. Das Haus ist sehr groß, modern und sehr gut ausgestattet. Großer überdachter Partio mit allem Komfort. Preis und Leistung sind hier mehr als angebracht. Wir würden es jederzeit wieder buchen.
Stayed 2 nights in Mar 2019