Close to Polynesian Spa, Emerald Spa Motor Inn provides amenities, such as laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi.
Located in Glenholme, a neighbourhood in Rotorua, Emerald Spa Motor Inn is near the airport. Rotorua Central Mall and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Rainbow Springs Kiwi Wildlife Park. Rotorua Arts Village and Sir Howard Morrison Performing Arts Centre are also worth visiting. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cave exploring nearby. Visit our Rotorua travel guide
Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM to 8 PM.
Is Emerald Spa Motor Inn pet-friendly?
No, pets are not allowed at this property.
How much is parking at Emerald Spa Motor Inn?
Self-parking is free at this property.
What time is check-in at Emerald Spa Motor Inn?
Check-in start time: 2 PM; check-in end time: 9 PM.
What time is check-out at Emerald Spa Motor Inn?
Checkout is at 10 AM.
Does Emerald Spa Motor Inn provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 9:00 AM-5:00 PM on request. A fee of NZD 10 per person applies.
Where is Emerald Spa Motor Inn located?
Located in Glenholme, this motel is within 1 mi (2 km) of Racing Rotorua and Polynesian Spa. Rotorua Central Mall and Rotorua Golf Club are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Emerald Spa Motor Inn Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
Likes...Location, cleanliness...sky channels...service...bed
Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Nice hotel with pool. Quiet and with jacuzzi in the room. A few restaurants close by, but take the 5 min drive / 15 min walk to the city center for a better selection.
Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Best Fish and Chips at Oppies was a block away. Overall average stay. Tamaki maori village has pickup from Emerald spa and was one of the best things we did in New Zealand.
Stayed 2 nights in Dec 2019
Verified review
6/10 Okay
Colin John
28 Dec 2019
Scam booking by nz.hotels.com
nz.Hotel.com took our booking for one night at the Emerald Spa Motor Inn and room payment with Amex, then we get advised by Emerald Spa that there was no room available when the booking was made.
Stayed 1 night in Dec 2019
Verified review
6/10 Okay
Duva
2 Dec 2019
Liked: Staff & service, amenities
Looked nice on the outside. .a bit worn out inside. Needs maintenance
Reception staff were friendly and helpful. They readily supplied me with a map of Rotorua when I asked for one. The room was clean and tidy. Sky TV had access to most channels. The motel is only a short drive (5 minutes) from the city, so it is close, as are the Polynesian Spa Baths which i intended to visit.
Hôtel bénéficiant d’un emplacement très pratique, à une quinzaine de minutes à pied des sites géothermiques. Accueil très agréable et efficace. Nous avons aussi beaucoup apprécié la baignoire à remous !
Petit bémol sur la propreté de la chambre, qui ne nous a cependant pas empêché de profiter de son confort.
Hospitable staff. Very helpful with Babies cot. Clean tidy premises .
Stayed 1 night in Aug 2019
Verified review
6/10 Okay
Verified traveller
9 Jul 2019
Liked: Staff & service
Disliked: Property conditions & facilities
It was our first trip to Rotorua so we were really excited. The motel was in a good location so easy commute to all Rotorua attractions. We booked Emerald spa motor inn for the personal Jacuzzi but it was not satisfactory. Also the bedside lamps were not working and the aircon was too noisy.
Room was close to the road so it was not quiet. There was maintenance work going on and the workers left scaffolding laying on the walkway just outside our door. We had to step over it to get out of the room. The toilet was located way too close to the wall. Room was a bit cramped but OK. Sufficient parking. Short drive to downtown. Friendly, helpful staff.
Stayed 4 nights in May 2019
Verified review
6/10 Okay
Dee
17 May 2019
Disliked: Property conditions & facilities
Rooms are looking really tired with the showers looking a bit dirty. Cups had not been cleaned properly and still dirty from previous guest. Used to be a great place to stay however seems to have different owners. Asked if the pool was open and told to take the cover back ourselves - not very inviting for guests and also covered in leaves.
Stayed 1 night in May 2019
Verified review
8/10 Good
TjBlo
26 Apr 2019
Liked: Property conditions & facilities
We happen to be here during Good Friday and did not have cleaning service during our stay. The jacuzzi was wonderful after a day of walking around. But the rooms are a bit odd as the door and wall facing the courtyard is all glass so everyone can see in everyone else's rooms unless you keep your curtain close throughout.
Not what I expected for the price..
Area was very cramped. Could not smoke outside except in designated area next to dustbins..Inaccessible power sockets in bedroom. Cheap toilet rolls.. No window in bedroom. Felt like a dungeon..