Astray Motel & Backpackers

Photo gallery for Astray Motel & Backpackers

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Individually furnished, iron/ironing board, free WiFi
Individually furnished, iron/ironing board, free WiFi
Individually furnished, iron/ironing board, free WiFi
Individually furnished, iron/ironing board, free WiFi

Overview of Astray Motel & Backpackers

Astray Motel & Backpackers

3.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
1202 Pukuatua St, Rotorua, 3010

Explore the area

  • Popular LocationTamaki Maori Village6 min walk
  • Popular LocationPolynesian Spa10 min walk
  • Popular LocationKuirau Park11 min walk
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

Astray Motel & Backpackers is located in Rotorua. Government Gardens Golf and Rotorua Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Rotorua Night Market and Eat Street. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Guests appreciate the hotel's central location.
Visit our Rotorua travel guideOpens in a new window
Map

What's nearby

  • Rotorua Night Market - 2 min walk
  • Rotorua Central Mall - 5 min walk
  • Tamaki Maori Village - 6 min walk
  • Polynesian Spa - 10 min walk
  • Kuirau Park - 11 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Yamato Japanese Restaurant - 3 min walk
  • Pig and Whistle - 3 min walk
  • Steam - 4 min walk
  • The Art Cafe - 4 min walk
  • Capers Epicuran - 4 min walk

About this property

Astray Motel & Backpackers

3-star hotel near Polynesian Spa
Along with laundry facilities, this smoke-free hotel has express check-out and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. All rooms are individually furnished and offer free WiFi and portable fans. Guests will also find TVs with cable channels and showers. Housekeeping is available on request.
Astray Motel & Backpackers offers 23 accommodations, which are accessible via exterior corridors and feature portable fans. Each accommodation is individually furnished. Cable televisions are provided.

Bathrooms include a shower. This Rotorua hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Family friendly

  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Portable fan

Bathroom

  • Shower

Entertainment

  • TV channels
  • TV

More

  • Access via exterior corridors
  • Individually furnished
  • Iron/ironing board (on request)

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Guest rating 3.5+
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Washer and dryer
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Policies

Check-in

Check-in from 2 PM - 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express checkout

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Alcohol is not served at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Astray Backpackers
Astray Backpackers Rotorua
Astray Motel
Astray Motel & Backpackers
Astray Motel & Backpackers Rotorua
Astray Motel Backpackers Rotorua
Astray Motel Backpackers
Astray & Backpackers Rotorua
Astray Motel & Backpackers Hotel
Astray Motel & Backpackers Rotorua
Astray Motel & Backpackers Hotel Rotorua

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 88 out of 307 reviews
5 - Excellent 29%
Rating 4 - Good. 116 out of 307 reviews
4 - Good 38%
Rating 3 - Okay. 66 out of 307 reviews
3 - Okay 21%
Rating 2 - Poor. 23 out of 307 reviews
2 - Poor 7%
Rating 1 - Terrible. 14 out of 307 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.2/5

Staff & service

2.8/5

Amenities

3.7/5

Property conditions & facilities

1.0/5

Eco-friendliness
Write a review

1/5 Terrible

Stayed 1 night in Jun 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place is absolutely disgusting. The communal kitchen was unusable, the toilet and showers were unclean and unusable.
Stayed 1 night in Jun 2021

1/5 Terrible

Stayed 2 nights in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were holes in the walls. Other than this, the room was tidy, clean and the bathroom facilities were fine. I did not use the shared kitchen space during my stay so I have nothing to say about that
Stayed 1 night in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were facilities to prepare food but no where to eat your food. Backpackers appear to have been replaced with social housing occupants. Have stayed here a number of years and was very disappointed to see the property has not been maintained over the past year.
Stayed 2 nights in Feb 2021