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Overview of Astray Motel & Backpackers

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Individually furnished, iron/ironing board, free WiFi
Individually furnished, iron/ironing board, free WiFi
Individually furnished, iron/ironing board, free WiFi
Individually furnished, iron/ironing board, free WiFi

Astray Motel & Backpackers

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTamaki Maori Village6 min walk
    Popular LocationPolynesian Spa10 min walk
    Popular LocationKuirau Park11 min walk
    AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

Astray Motel & Backpackers is located in Rotorua. Skyline Rotorua is a popular attraction and the area's natural beauty can be seen at Lake Rotorua and Lake Rotoiti. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Rotorua Night Market - 2 min walk
  • Rotorua i-SITE Visitor Centre - 6 min walk
  • Tamaki Maori Village - 6 min walk
  • Polynesian Spa - 10 min walk
  • Kuirau Park - 11 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Sabroso - 3 min walk
  • Abracadabra Café - 4 min walk
  • Capers Epicuran - 4 min walk
  • Che Chorizo - 5 min walk
  • Artisan Cafe - 7 min walk

About this property

Astray Motel & Backpackers

3-star hotel, walk to Polynesian Spa
Along with laundry facilities, this smoke-free hotel has express check-out and free WiFi in public areas. All rooms are individually furnished and offer free WiFi and portable fans. Guests will also find TVs with cable channels and showers. Housekeeping is available on request.
Astray Motel & Backpackers offers 23 forms of accommodation which are accessible via exterior corridors and feature portable fans. Each accommodation is individually furnished. Cable televisions are provided.

Bathrooms include a shower. This Rotorua hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Family friendly

  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Portable fan

Bathroom

  • Shower

Entertainment

  • TV channels
  • TV

More

  • Access via exterior corridors
  • Individually furnished
  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 2 PM - 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Alcohol is not served at this property

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Astray Backpackers
Astray Backpackers Rotorua
Astray Motel
Astray Motel & Backpackers
Astray Motel & Backpackers Rotorua
Astray Motel Backpackers Rotorua
Astray Motel Backpackers
Astray & Backpackers Rotorua
Astray Motel & Backpackers Hotel
Astray Motel & Backpackers Rotorua
Astray Motel & Backpackers Hotel Rotorua

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 88 out of 302 reviews
5 - Excellent 29%
Rating 4 - Good. 116 out of 302 reviews
4 - Good 38%
Rating 3 - Okay. 65 out of 302 reviews
3 - Okay 22%
Rating 2 - Poor. 23 out of 302 reviews
2 - Poor 8%
Rating 1 - Terrible. 10 out of 302 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.3/5

Staff & service

2.8/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities
Very poor
If you want to sleep go elsewhere. Very noisy, door slamming yelling all hours of night. Poor security. Only thing positive was bed was comfortable
Stayed 2 nights in Jul 2020

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

1/5 Terrible

Disliked: Amenities, property conditions & facilities
The property is a ghetto. I was nervous even sleeping in the bed. The entire place is absolutely filthy, with little security to your room. Never again will I stay here. I wouldn't even recommend it to my enemies.
Stayed 1 night in Mar 2020

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, poorly maintained
Room was absolutely tiny first of all. Sheets were stained, towels had holes in them. The kitchen was very disappointing, some equipment didn't work at all, some was just extremely worn down. The street outside had some homeless people shouting all evening, and the parking lot had some non-guests occupy spaces. Our key couldn't open the kitchen, so we had to ask the receptionist to open it for us, so we were pretty disappointed when the reception didnt open until 35 minutes after it was supposed to in the morning: it meant that we were locked out of the kitchen with no way of getting to our breakfast foods, which were laying in thr fridge in there.
Stayed 1 night in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020