We have stayed here in 2014 and recently in Oct 2015 for one week. We had a terrible stay at previous hotel prior to checking in to Polynesian, noisy, etc. I called Polynesian a couple day prior to arrival and made a request for quiet room, top floor and they accommodated us! When we opened the door to the room I was so impressed. 2 Bedrooms, LARGE living room, nice kitchen well stocked and a washer and dryer in the room. So quiet we thought we were the only ones in the building, but the desk staff told me no there were others there. We had 2 balconies to sit outside. Upon arrival they were re-surfacing the parking lot, and unable to park close to the room, however they made sure we had help to carry luggage across the resort. Everyone we came in contact with was friendly, and their focus seemed to be ensuring we enjoyed our stay. My only suggestion is more lighting in the bedrooms as it is rather dark, and black out curtains on the living room doors to the balconies as sheer curtains were there and felt just a tad exposed. I would 100 recommend this hotel, close to everything, about 20 minutes to Universal, Disney, Shopping outlets. Thanks for making our time in Florida very enjoyable!!